We arrived with 4 kids for a long ski weekend in March. Highlights of the excellent service we received:
1. They unpacked the entire car for us, including full ski equipment for 6 people, while we enjoyed a welcome drink and welcome gifts for the kids.
2. The receptionist overheard me mention to my husband that I needed to find a bank to get some cash, and made the transaction for me there on the spot.
3. My husband forgot his ski pants and didn't want to spend the 600 CHF they were asking for a pair at the ski boutique, so they went into town for him and picked up a pair of pants at a local ski shop for 20 CHF!
4. We went out for dinner at a local italian restaurant, and they drove us down in the hotel van. We could have walked, but the kids really appreciated the ride.
5. On the day of our departure the car was out front, packed, and ready to go...so nice when you have 4 kids in tow.
6. Freshly made waffles and pancakes at breakfast.
As other reviewers mentioned, the hotel is a short 2 minute walk from the slopes The pool/spa area was ultra-modern and relaxing. The kids had great fun swimming each day we were there.
The only negative point I can think of is the room service menu...not very many basic items for hungry kids who were too tired from skiing to go out for dinner. We ended up eating minibar nuts!
- Official Description (provided by the hotel):
- The Crans Ambassador, Luxury Sport Resort, immerses you in the heart of the Swiss Alps. As soon as you step into the hotel, a 180° view of Europe’s highest, most stunning peaks takes your breath away. The Crans Ambassador is a privileged haven of serenity in a cosy, timeless setting. Combining luxury, friendliness, vibrancy and performance; the hotel welcomes guests in search of wellness year round. ... more less
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