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“marvellously situated and a lot of charm” 5 of 5 bubbles
Review of Hotel Alpina & Savoy

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Hotel Alpina & Savoy
Ranked #24 of 41 Hotels in Crans-Montana
Villars sur Ollon
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“marvellously situated and a lot of charm”
5 of 5 bubbles Reviewed 19 August 2014

My wife and I stayed for a ¨few days in this beautifully situated hotel, dating back ca. 100 years. We had a corner room in the last floor that looked more like a junior suite. Overlooking the Rhone Valley and the southern rim of the alps, with some of the famous 4000's in front of us. The decor has some charm of the past wich makes it warm and pleasant. Lounges and terrace are spacious and cosy. Food is superb, in particular the royal buffet served on the terrace on sunday lunch was something to remember. Service is excellent, supervised first hand by the owners. I happened to be on a wheel chair because of a recent accident, and everybody was genuinely helpful to us.

Room Tip: High floor, South viiew.
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Isik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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31 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Gloucester, United Kingdom
Level Contributor
300 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 bubbles Reviewed 7 April 2014

The food was amazing, top quality, probably the best we've had, breakfast was ok/average but the evening 4 course dinner was outstanding every night. An old fashioned hotel with beautiful ceiling lights and décor in public area's reminiscent of a genteel era. About half mile walk to ski cable cars but a free chauffeur service available for residents, very nice. All the housekeeping staff, dining staff and reception staff polite and friendly. There is an exceptionally talented pianist who plays lovely songs for several hours every evening. When we arrived the porter helped us with our luggage, as the hotel lift is small and bit "shaky" this was most welcome. There is no smoking in the hotel but is permitted on the hotel public balcony and in your room, we wouldn't dream of smoking in the room so smoked on our own balcony which large and kitted out with table, two chairs, lounge chair and ashtray. Our large suite was on two floors - ground floor had a hallway, storage cupboards, good size bathroom, main twin bedroom with large wardrobes and long mirrors. Upstairs was a double sofa bed, tv, fridge and balcony - upstairs designed like a mezzine. Hotel within 5 minutes walking distance of the fantastic shops in Crans Montanna, an ourdoor ice rink, a beautiful frozen lake, parklands, restaurants and clubs. It is not a resort where there are lager louts or trouble makers, its very safe and very smart. We booked our holiday through Inghams, not cheap but well worth paying a bit extra to stay in such a beautiful place populated mainly by civilised people! Enjoyed the swimming pool which has strong massage water jets along the side. Our only grip was that on our last day as our flight was a bit later and we had to check out of our room earlier that the Head Waiter was not his usual friendly self and seemed to want to get rid of us when we were sat on the terrace at lunch time. Yet it was deserted and we were the only customers there? Very strange attitude, particularly as he had been lovely to us all week. Despite this odd occurrence I would highly recommend this hotel for the spacious clean rooms/suites, beautiful alpen views, decent swimming pool, unbeatable delicate 4 course dinner. Not much to do for our 6 year old and we couldn't do any of the Inghams trips organised by our cheerful rep Ed, as they were too late in the evening for a child to go bowling etc, luckily I anticipated this and had bought along little Henry's ipad and dvd player. The tv in our room was mainly foreign channels and just had BBC News in English. The lack of things for kids to do in hotel, Inghams not taking kids into account and strange behaviour of head waiter on our last day has prevented me from giving this very good hotel an excellent.

Room Tip: the lift is very rickety and unreliable so be prepared to walk or wait for it during busy times, if...
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  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank vanessashihtzu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 January 2014

My family and I stayed for a week in January 2014 at A&S, booked as a part of a ski package through Inghams in the UK. We all really enjoyed our stay.
It was a real Swiss experience: a family run, boutique Alpine hotel. Beautiful views over the Alps from comfortable, un-fussy but spacious rooms. The hotel offered a warm lounge area and a very smart dining room.
The highlight for us was the fantastic food at dinner. Not one course disappointed during the whole week. Our party consisted of three generations of family and everyone was impressed rarely leaving anything on a plate (mind you mountain air and skiing does generate a healthy apetite!)

We were fortunate to meet the head chef (first name Rampesh - spelling unknown) who is a Thai but trained in Switzerland. His attention to detail is amazing with special recommendation for his desserts.

In general the service is very good in a pleasantly understated but thorough way. Typically Swiss. This is a subtle point because it could be interpreted as a bit indifferent particularly as the command of English isn't brilliant. However, push through this and we found we had many friendly conversations and were given useful advice.

Room Tip: South facing room
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  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Rod D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Tunbridge Wells, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 January 2014

We stayed here for a skiing holiday in Crans Montana and had a great week - we did have a good deal on the holiday through Inghams. The staff at the hotel went out of their way to make us feel welcome and we enjoyed the sunny terrace with its fabulous mountain panorama, swimming pool and sauna, which was spacious and HOT!
The food, from the talented Thai chef, was outstanding - delicious and beautifully presented.
It's only a 3 minute walk to the Crans lift and you can usually ski back to the base of the lift at the end of the day.

Room Tip: Go for a S facing room-with-a view.
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  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SaraRvw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 December 2013

We stayed many times at this wonderful hotel. The food was delicious and we had many choices to choose from. The staff was very helpful and friendly. The rooms were big and had a lovely view on the mountains. Don't forget to try the charcoal Raclette. The terrace is just stunning. We will be back!

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tim1Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abuja, Nigeria
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 22 April 2013

An old historical hotel ... where a huge lot of work would be urgently required: old and dilapidated cupboards, decades old windows with all the noise from the main avenue of Crans (just in front and below the hotel, with traffic most of the night. Even with closed window: noisy in winter, and would thus be a nightmare in summer when you want to slee with an open window ...)

Bathroom nicely renovated but extremely tiny and squeezy.

Morning buffet quite average for a Swiss hotel; good evening food, with the positive surprise that although announcing 3 courses, you always have a salad buffet and a cheese buffet that is proposed for free on the top of those 3 courses.

Dining room staff extremely friendly, but not up to the expectation for a 4 stars (you would expect much more attention on changing plates & dishes, serving drinks, ...).

Quite a large swimming pool but the couple of available spa rooms were not functionning.

In winter,conveniently located at a few minutes flat walk from the cable car to the slopes.

Room Tip: Either on a top South floor for a beautiful view on the Alps but WITH THE MAIN ROAD of the city or a...
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  • Stayed March 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mcmutrux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 29 January 2013

... this place was indeed probably a 4 Star... I have to say though, that the great and friendly service at both the reception and the restaurant made up for the shabbyness of the sauna (not fully functional services) and the outdated furniture in the rooms. Needless to say, the rooms were a decent size. Unfortunately, even though the hotel was mostly empty, we were not given a room with mountain views, but our time skiing made up for it. For dinner, the restaurant serves some very good food actually. Breakfast is a bit bland... At the end of the day, I would stay here again but only if they lowered the price. Access to ski lift in Crans not bad (circa 5 to 10 minute walk)

Room Tip: if you are going for the spa/sauna then don't bother. The rooms however are a great size and the...
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  • Stayed January 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mad2live482
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Alpina & Savoy

Property: Hotel Alpina & Savoy
Address: Rawyl, route du 15, Crans-Montana 3963, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Crans-Montana
Amenities:
Bar / Lounge Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#9 Spa Hotel in Crans-Montana
#10 Luxury Hotel in Crans-Montana
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Alpina & Savoy 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Hotel Alpina Savoy

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