We ate at this restaurant on New Year's Eve. It's small but very atmospheric with beautiful stone arches. We booked and paid a deposit in advance and dinner was set to be a 3 course fondue with beef and prawns. Service started well but the staff seemed a little frazzled and were more interested in getting the job done and plates on tables rather than taking time with the guests so it wasn't very relaxing. We would have thought as dinner was pre set and was being cooked by us anyway that everything would move along pretty well. However, starting dinner at 8pm and begging for dessert at 11:15pm wasn't the efficiency I was expecting. We had to dash without having time for coffee in the end in favour of taking time to dash to the fireworks. As we were just two people, the staff seemed more interested in getting the larger groups organised and by the time those tables were served the staff seemed to relax and say job done and sat back, forgetting we were still there trying to enjoy our meal. The waitress came to our table chewing and asked us in an afterthought way if we would like dessert! Yes we have bought and paid for it already thanks! I understand the hotel was extremely busy that night and it seemed all the food for the 3 restaurants in the hotel were coming from the same kitchen. However we cooked our own food at the table so should have just been about the prep which it seems didn't happen in time. I would suggest going to this restaurant outside of very busy times and a note to the restaurant, don't fill your restaurants on NYE if you can't deliver with ease.
- Official Description (provided by the hotel):
- Located in the heart of the traditional swiss summer and winter resort Flims and very close to the lift station (only 150 metres away).Slopes, hiking and biking trails as well as shops are only a few steps away.The hotel Bellevue is a classic swiss 3-star hotel with a well-known restaurant serving traditional and local cuisine. In winter the Caverna-Restaurant located in an old cellar from 1577 offers tasty meat from the charcoal grill. Large and sunny terrace during summer season.The rooms offer enough space for a relaxing vacation. All superior rooms have a sunny balcony or terrace. Ski- and board or bike storage is available as well as free outdoor parking and garage parking (against fee). ... more less
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