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“Caverna Restaurant”

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Hotel-Restaurant Bellevue
Ranked #10 of 16 Hotels in Flims
Certificate of Excellence
London, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Caverna Restaurant”
Reviewed 21 January 2014

We ate at this restaurant on New Year's Eve. It's small but very atmospheric with beautiful stone arches. We booked and paid a deposit in advance and dinner was set to be a 3 course fondue with beef and prawns. Service started well but the staff seemed a little frazzled and were more interested in getting the job done and plates on tables rather than taking time with the guests so it wasn't very relaxing. We would have thought as dinner was pre set and was being cooked by us anyway that everything would move along pretty well. However, starting dinner at 8pm and begging for dessert at 11:15pm wasn't the efficiency I was expecting. We had to dash without having time for coffee in the end in favour of taking time to dash to the fireworks. As we were just two people, the staff seemed more interested in getting the larger groups organised and by the time those tables were served the staff seemed to relax and say job done and sat back, forgetting we were still there trying to enjoy our meal. The waitress came to our table chewing and asked us in an afterthought way if we would like dessert! Yes we have bought and paid for it already thanks! I understand the hotel was extremely busy that night and it seemed all the food for the 3 restaurants in the hotel were coming from the same kitchen. However we cooked our own food at the table so should have just been about the prep which it seems didn't happen in time. I would suggest going to this restaurant outside of very busy times and a note to the restaurant, don't fill your restaurants on NYE if you can't deliver with ease.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank EvoTreacy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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66 reviews from our community

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    11
    1
    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Lausanne, Switzerland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 October 2013

We were relocated here after our booked hotel was full- lucky us! The hotel is in centre of Flims, very close to the lifts and the hotel offered us a special price for day tickets, less than 50% of the usual price - this was in the walking not skiing season. All the staff are very cheerful and helpful and did their best with our limited german and their english. Buffet breakfast was very good with a generous selection of cereals, breads, cold meats etc. We ate the half board evening meal every night , delicious and enough even for 2 hungry walkers. The restaurant was busy every night so I guess the à la carte was good too. We had 4 very enjoyable days.

Room Tip: Try to avoid a room overlooking the main road and terrace altho traffic noise was not bad.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thebales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2013

The restaurant is located mid of Flims. We had a simple dinner and some wine on the terasse. The service is good and quick. We took Beafsteak Tartar as main course for 36 Swissfrancs. It was well presented and adequate quantity with french toasts. For quality and service the correct rate is sure a 4. We also take a good wine in abottle quality sold as open so you can take only a cup. This was 7 Swissfrancs per 1/10 of liter. This is also the price in the region so ok. Why did I rate only 3 ? 2 things the overall price for a small dinner (single course), 3dl wine and water came to 96 Swissfrancs (2 personn). The secound point is for tap water, so mineral or bottle water but direct from robinet 5dl 3.5 swissfrancs. I understand that maybe people who are not take any wine or dinner have to pay for "free water". But with the price of the dinner wine, we do not found as apropriate. To fully correct the service personal told us in advance that tap water is not free. But any way this is not the pratice and with a hot summer temparetur do not encourage to go back there.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Jacques H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 January 2013 via mobile

Very nice traditional Swiss hotel. Room rather small but clean. Some traffic noise but great for the lift we stayed as a party of 9 for 4 days very pleasant hotel with great breakfast and nice cellar bar.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Worjacky1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo
Level Contributor
110 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 1 March 2012

This hotel is situated 2 minutes walk from the Flims ski-lift! It is small with very friendly staff and our room was facing the back, which gave us very quiet nights and a sunny balcony in the late afternoon. The room was okay sized with a very modern bathroom.mWe tried the half-board solution for two days, but simply could not make our way through the 4-course everyday dinner (if you are truly hungry, it will cover your needs).

Room Tip: We chose a room to the back to maximize sleep quality, and it worked.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BoAOslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich
Level Contributor
165 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 20 February 2012

We stayed here for a ski weekend and found the place to be very clean, friendly and deliver a very good service. It was a lot of fun to stay here. The Caverna restaurant is a nice place to have a candle light dinner with fondue.
I can only recommend it, though the Laax area is not cheap during Ski season.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tinyhunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shrewsbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 January 2012

We stayed at the Bellevue in early January 2012. It was our first visit to the Flims/Laax area for our annual Swiss ski trip. My wife and I were very impressed with the excellent service we recieved at this 3 star hotel. The room with balcony was clean and comfortable with a modern bathroom. Breakfast was very good and the evening meals, as part of our half board, were excellent. All the staff were extremely helpful. There is a good ski and boot room and the hotel is very close to the ski lifts and local shops. An excellent location. Very happy to recommend the hotel and the resort.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel-Restaurant Bellevue

Property: Hotel-Restaurant Bellevue
Address: Via Nova 66, Flims 7017, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Flims
Amenities:
Free Parking Restaurant Room Service
Hotel Style:
Ranked #10 of 16 Hotels in Flims
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel-Restaurant Bellevue 3*
Number of rooms: 30
Official Description (provided by the hotel):
Located in the heart of the traditional swiss summer and winter resort Flims and very close to the lift station (only 150 metres away).Slopes, hiking and biking trails as well as shops are only a few steps away.The hotel Bellevue is a classic swiss 3-star hotel with a well-known restaurant serving traditional and local cuisine. In winter the Caverna-Restaurant located in an old cellar from 1577 offers tasty meat from the charcoal grill. Large and sunny terrace during summer season.The rooms offer enough space for a relaxing vacation. All superior rooms have a sunny balcony or terrace. Ski- and board or bike storage is available as well as free outdoor parking and garage parking (against fee). ... more   less 
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