We came here for a week's ski trip, and enjoyed our stay. The staff were very friendly, helpful and efficient - a faulty shower head was replaced (by the manager!) immediately it was reported. The ski cellar is spacious with plenty of room for skis and boots. It's a 10-15 minute walk into Flims, but the hotel courtesy bus to and from the slopes is so quick and efficient that it is like staying in a ski-in/ski-out location. The spa area (especially the pool) is not large and feels cramped when the hotel is busy, not helped by the steam room being out of commission for our visit.
Breakfasts are good with plenty of choice and the evening meals are very good with a reasonable choice. Wine, however, is pricey. There is a good bar with a nice comfortable atmosphere. Our bedroom was spacious with a large balcony, a lounge area and a reasonably-sized bathroom. The fittings were not luxurious but more than adequate.
Altogether a pleasant stay.
- Official Description (provided by the hotel):
- The Sunstar Alpine Hotel Flims, in an idyllic, peaceful location on the edge of the forest, is within walking distance of the popular Lake Cauma. First built over 100 years ago, and with a Jugendstil facade, the hotel blends perfectly into its beautiful setting. The interior is decorated in typical cosy Graubunden style, with lots of warm wood, tastefully enhanced by some Jugendstil (Art Nouveau) features. The comfortable rooms vary in size and have views in different directions, with those in certain categories having a balcony. Tasty treats are served in the half-board restaurant, at the bar and, in summer, on the sunshine terrace. You can enjoy fondue and other Swiss specialities in the homely "Carigiet-Stubli". For soothing relaxation, there's a small but stylish spa area: try the leisure pool with its bubble bench, massage jets and waterfall, or the sauna or steam bath. The rest room with its heated benches (tepidarium) is another perfect place to relax. To keep you fit, there's even a little weights room. In the varied scenery of the Flims, Laax and Falera region, there are all kinds of different activities to enhance your relaxing stay in our hotel. ... more less
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