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“Great small hotel”
Review of Hotel Cresta

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Hotel Cresta
Ranked #3 of 16 Hotels in Flims
Certificate of Excellence
Scotland
Level 5 Contributor
71 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great small hotel”
Reviewed 14 November 2012

Not the biggest hotel, not the biggest bedroom (I was in the chalet adjoining the hotel) but well worth staying in. Friendly and helpful staff and manager and I thoroughly enjoyed my stay. Good spa facilities which were quiet during my visit in the summer.
Peaceful location at the edge of the town with an easy stroll to the bus stop and the chairlift. Set menu for dinner but good food. Wine was on the expensive side and most guests opted for beer with their meals. Enjoyed the Flimser beer.
I stayed in the chalet which was 100m from the hotel and had a great homely feel. There were plenty of hotel umbrellas to hand for the occasional time it was raining between the chalet and hotel!

  • Stayed July 2012, travelled solo
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Helpful?
Thank PattiSmithfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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111 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
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  • English first
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  • German first
  • Italian first
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  • Any
English first
England
Level 4 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 21 March 2012

We've stayed at Cresta before. I've even written a review on it before. We've been to Flims six times in total now, and tried to stay at Cresta each time, but until the last trip they've been full, so by necessity we've stayed at other hotels in the area.
For us, this is the best hotel in Flims. It may not have a fancy restaurant or be as big as some of the others, but it's a very pleasant, personal service. The decor in the whole hotel (corridors included) is more like a large house, rather than feeling stark and bare like some others do. It has a tremendous amount of personality and is obviously well-loved by the owners, who have pieces of the hotel's and area's history adorning the walls.
The wellness centre is by far the best in Flims in my opinion. Again, this is more to do with the atmosphere than having the biggest pool or most extensive facilities (although there are lots of options).
The food is great - it's half board with a set menu, but there is always plenty to eat and the standard of cooking is excellent. Whoever chooses the wine does a superb job - there are lots of interesting options, and some of the local wines were better than many we've had in a long while.
We had a room in Casa Juliana this time, and it has been recently refurbished to a very high standard - the bathroom especially was well done.
To sum it up, Cresta is a home away from home for us and there is no doubt that we will be going back again.

  • Stayed March 2012, travelled as a couple
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Helpful?
4 Thank Katherine701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo
Level 6 Contributor
110 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 11 February 2012

Very service-minded staff. Well-organized for breakfast and 5-course dinner on half-board. Nice spa facilities with all you need (except enough space for all the interested guests). Useful shuttle-bus from hotel to ski lifts. Very quiet and calm surroundings.
Room was all okay. Nice and cool. Only setback was that the double-bed consisted of two single beds. Good parking facilities and room to store skiing equipment.

  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank BoAOslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
israel
Level 4 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 September 2011

the hotel is run buy a nice family
the staff is helpfull
a good place for a lot of walking in summer
never been there in winter
sweet pool and spa
will come again

  • Stayed August 2011, travelled with family
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Helpful?
4 Thank danagino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 April 2011

My 3rd vacation here and hope to come back every year. My friend and I usually go other places and finish up our trip with ten or so days at Cresta. Breakfast is nice including my "special requests." Dinner is always an adventure!! I love the food and when there is something that I can't have, the staff prepares a great alternative for me.

Thank you Herr Sgeir for having such a wonderful place, Hope to return soon!

  • Stayed September 2010, travelled with friends
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Helpful?
4 Thank Anomious1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basel
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 January 2011

We planned to stay at Cresta over the weekend. When we arrived "late" (around 8 p.m.) on Friday night by bus there wasnt anyone from the hotel willing to pick us up from the busstop when we called them. Other 3 and 4 star hotels in Flims / Laax and also Davos we stayed before always provided this service free of charge.

When we arrived Friday night at the hotel the restaurant was already shut (at 8:15 p.m. !! ) and the whole premises seemed really sleepy.

Unfortunately the Laax Booking System somehow changed the dates from FRI / SAT to THU/ FR without us even noticing. So we ended up only staying 1 night but paying for 2. When we asked the manager of the hotel whether there is something he could do about a refund or letting us stay another weekend for a reduced price, he had a go at us for letting them down on Thursday night by not showing up. We had to apologise that we didnt use his room and still paid for it?! He also insisted that for "a normal person" it is really not very likely not noticing the change of the booking dates (I believe laax.com changed this flaw now though) and literally blamed us. So no refund but a lesson from the manager.

Overall impression is that they are only nice to regular guest but disguise younger people trying to stay there only over the weekend. At breakfast they sat us at the worst table right next to the kitchen, even though there were tables free in the wintergarden. They didnt even try to make us feel welcome.

  • Stayed February 2010, travelled as a couple
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Helpful?
3 Thank schneeliebhaber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nijmegen
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 January 2011

This looked like a good option from the internet and indeed, the rooms were nice and clean, and the location quite convenient. However, the service was very poor. Because we had not booked half pension we were treated as second class guests. Breakfast was a nightmare because we were not allowed to freely pick tables in the breakfast room. Regular guest were preferentially treated and we had to wait every morning until we were assigned a table. The owner was extremely unfriendly right from the start and told us of for breaking rules that had not been explained to us (in a loud voice in front of his regular guests). Service might be better if you take half pension but definitely not recommendable for internet booking with breakfast only.

  • Stayed January 2011, travelled as a couple
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Helpful?
4 Thank GK160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Cresta

Property: Hotel Cresta
Address: Via Passadi 5, Flims 7018, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Flims
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Swimming Pool
Hotel Style:
#1 Best Value Hotel in Flims
#3 Spa Hotel in Flims
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Cresta 3*
Number of rooms: 49
Official Description (provided by the hotel):
The Hotel Cresta is a cozy vacation hotel, which is situated very quiet in a large garden. Three houses are connected and one house (Chalet) is about 80 meters away, without connection to the other buildings (restaurant and wellness). A free shuttle bus to the skilifts is available in winter. Hiking trails and sights are easily accessible by foot. The large wellness area with a heated outdoor pool and an unheated natural pool (summer) is complemented by several saunas and steam baths, a Kneipp fountain and a cold water pool as well as a resting room. In addition, the hotel has a small gym, solarium and a massage service in collaboration with an external therapist. In the morning, guests can enjoy a varied breakfast buffet sweet and hearty cold specialties as well as boiled eggs and scrambled eggs. In the evening a daily changing 4-5 course menu is served as half-board. Parking is available free of charge (outside) or for a fee (garage) directly at the hotel. ... more   less 
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Also Known As:
Cresta Hotel Flims

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