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“Much better than expected” 4 of 5 bubbles
Review of Hotel Restaurant Steinbock

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Hotel Restaurant Steinbock
Ranked #5 of 15 Hotels in Klosters
London, United Kingdom
1 review
“Much better than expected”
4 of 5 bubbles Reviewed 8 May 2014 via mobile

We came here as part of a coach trip package, expecting the coach trip service and the coach trip food. It exceeded our modest expectations, with a friendly and acceptable evening meal and a varied but uncooked breakfast. The rooms were clean, the large twin beds comfortable. The plumbing was all working, as were the all the lights. The sound insulation was of a high order, there being no noises off during the night.
The internet was free, a surprise as the Swiss find the word 'free' very upsetting. The logon was such that it had to be performed each time you switched on.
Major drawback was the absence of a usable lounge, bar or meeting place following the evening meal.

Stayed May 2014
Helpful?
Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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61 reviews from our community

Traveller rating
    37
    19
    4
    0
    1
See reviews for
12
25
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3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 6 February 2013

The bedrooms are a decent size but the furniture is 70s style pine that is substance over style. Everything is very brown and more like a university halls of residence than a 4 star hotel. The beds bizarrely fold down from a wall unit and are actually sofa beds. There is no such thing as a double bed, instead the beds are singles with a large gap between. Also, the heating is centrally controlled in the hotel, so you have no choice but to either boil in the room, as the heating is on high all night, or freeze because you have to have the window open.
Breakfast is good, dinner is very expensive. Our dinner for 4 people cost approx CHF650!

This hotel needs to invest a bit of money in updating the bedrooms, especially the beds. Its unacceptable to charge these rates and be classed a 4 star hotel when you are providing sofa beds.

  • Stayed February 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank alex116_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 5 February 2013

The restaurant is typically swiss with very nice decoration and good service. The food was great and quite some choice in case you don't want to eat to heavy. I had one time the chicken which was very good but not a huge portion and one time the ferelle which was very very good. I recommend highly this restaurant.

  • Stayed February 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank carina06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 27 January 2013

We came for a weekend ski trip.
Our rooms were really good sizes with separate bedrooms for the children. One of the rooms we had stairs up to the bedrooms and a great living space downstairs so plenty of space for large family's
Staff were very helpful and very friendly. I'm a coeliac, the kitchen staff knew all about Gluten free food and cross contamination so It was lovely to sit and enjoy a meal with no worries!!
We booked baby sitters through the hotel. If you want a massage book early as the lady was fully booked. Sauna and stream room were nice but I did feel it could have been cleaner! There was some bits floating in the water.
Overall a great stay had by all and will defiantly be returning.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kmitch78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 25 March 2012

Background:- I wanted to go for a 5 day skiing trip from Manchester with my pregnant partner. She obviously wasnt skiing so we wanted to be somewhere lovely with a relaxed journey from Manchester. Klosters fitted the bill perfectly.

We flew from Manchester to Zurich and got the train to Klosters (lovely scenic journey with fantastic Swiss Air and Swiss Rail - staff couldnt have been more helpful). Short walk and about a hundred feet of steepish path to the hotel.

The hotel was fantastic and as long as you aren't expecting contemporary sterility you will love it. Very brown, woody and beige and exactly how you would want a Swiss hotel in the mountains to be. The balcony was huge and looked over the mountains and was great to relax upon - well worth paying more for the views (although we didn't and they upgraded us for free!). In addition the hotel provided fruit and litres and litres of juice in the room for my partner which was lovely of them.

The room had a sofa, a corner dining table and a corner seat. It was very comfortable and great for slumping.

Finally, food. The the food's great. Bacon and eggs, local yoghurts, local cheese, cereals, bread and fruits. Fresh tea (Lipton as well as fruit), coffee and fruit juices. On the strength of the breakfast we went half board - 44chf (about £30) each a night. This prooved to be the bargain of the holiday. Klosters is eye meltingly expensive and if we had eaten out every night we would have been having a very lean month. Every night a selection of fish, meat and vegeterian meals, salads, soups and a pudding. Quite frankly the quality was excellent and we chopped and changed various things on the two menus. If however you wanted to self cater the room had a small kitchen and the Co-Op in town was large and had a wide selection of veg and salads - usual supermarket stuff.

Finally, skiing. Klosters and Davos are excellent plases to ski. I'll be back for sure. Klosters isnt how you think it will be, its lovely, low key and a smashing place to go. Thanks goes to the staff of the Steinbock for making me and my partner feel so welcome.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank dunnoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 7 March 2012

Flew out from Gatwick on the 6:30 flight then train to Klosters from Zurich - arrived at the hotel by midday - rooms were all ready for us (even though we were not supposed to check in until 4) - this gave us chance to change into ski gear and get onto the slopes. Main cable car is about a 5 mins walk.

Rooms were great (I had a single occupancy room) - large double bed, and a large sitting area with TV (although CNN was the only English speaking channel). Bathroom very clean and spacious. Are group had half-board but also had a couple of evening meals. Breakfast was buffet style with lots of choice including bacon and scrambled eggs (you could request fried eggs) - Evening meals were excellent with good menu choice and well presented. You need to book at the weekend as it is very popular.

Staff very helpful and polite. I would highly recommend this hotel.

  • Stayed March 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Stanley339
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
66 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 27 February 2012

Rooms are dated like a lot in Switzerland. Staff very friendly and helpful. Sauna is nice. Breakfast good. Dinner was excellent. I'd stay again.

Helpful?
3 Thank Alex_Sonic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Restaurant Steinbock

Property: Hotel Restaurant Steinbock
Address: Landstrasse 146, Klosters 7250, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Klosters
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Wheelchair access
Hotel Style:
Ranked #5 of 15 Hotels in Klosters
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Restaurant Steinbock 3*
Number of rooms: 34
Official Description (provided by the hotel):
A traditional Grisons hotel that boasts natural charm and character. The 3-star Hotel Steinbock is centrally located at the heart of Klosters and offers spectacular views over the mountain landscape. The rustically furnished rooms offer style, comfort and space to relax in. The hotel chefs wow their guests with culinary Grisons specialties and classic Swiss delights. ... more   less 
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