1 - Upon arrival: untrained waitress unaware of any procedure but very nice - she forgot to tell us we had to check out before 11 the next morning so we were "kick out of our room" by cleaning lady.
2 - The room (N°25 on 2nd floor) is small - for the price you shouldn't have to squeeze between the desk and the bed to get to the window or bedside table.
3 - Bad water pressure in shower causing sudden unexpected temperature changes form freezing to burning... not pleasant at all
4 - the breakfast was a joke... it costs CHF 15.- I felt cheated.
5 - I asked for a satisfaction survey form at the desk to write down all of the above because I couldn't find one in our room - they simply could not supply any (???).
6 - we asked the girl to simply debit the card that we used to make the reservation for the room, but again this was so inconvenient that we had to use our debit card.
This was all together way too expensive for such poor service and equipment.
Avoid les Négociants as much as possible - and if you cannot avoid it, be prepared to hate your stay.
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- Also Known As:
- Les Negociants Hotel