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“Alternative to the 5-stars in St. Moritz”

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Grand Hotel Kronenhof
Ranked #1 of 21 Hotels in Pontresina
Reviewed 29 January 2012

The Kronenhof presents a complementary choice to the more renown 5-star Hotels in St. Moritz, like the Palace or the Kulm. Located in the heart of Pontresina (just about 8 minutes by car from the Hoi Polloi of the rich and famous and the not so rich but curious who are crowding the streets of its prominent neighbor) the Grand Hotel can certainly compete in terms of quality and service.
The rooms are spacious, fully equipped and well decorated, though they neither convey a cozy mountain atmosphere nor a luxury splurge-like ambience. The same is true for the public areas, which often seem somewhat under-furnished ... even the extensive collection of Eames lounge chairs does not help. But, of course this should by no means take away from the high-quality environment and service that you will get for your money.
The extensive pool area takes quite a bit of space from the wellness area, which is still sufficiently equipped but certainly not overwhelming.
In sum, the Kronenhof is a good choice (if you have car and don't mind the short drive) and exceed the often overrun competition in St Moritz in many aspects.

  • Stayed: January 2012, travelled as a couple
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2  Thank CL1601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 25 January 2012

Love the indoor swimming and Spa in Kronenhof, the best I have ever experienced. The beauty of mountain view, the design, the space of this pool bits all the high standard pools such as: Mont Cervin Palace in Zermatt, Therme Vals, The Dolder Grand in Zurich, Tschuggen in Arosa (the last three are wonderful too, but smaller with less magical view).

Kronenhof is a great hotel, good service, nice room as the world class 5* hotel should be. we love the buffet breakfast, there are lots of choice and surprisingly even got a beautiful cake on our table in the morning of my birthday, that was a great personal touch! (we had it delivered to our room and enjoyed slowly during the rest of the day.)

We also enjoyed the gourmet restaurant Kronenstubli, it is cosy comfortable one star Michelin but we like it as much as the near by 2 star Johri's Talvo (see photos - http://blog.udn.com/bruhlmeier/2831197)

I love this hotel in every way but one little detail if I don't return for ski vacation? We need to drive to the ski station instead of just putting our ski right down the slop.... (hotel is located right in the old town of Pontresina, great for summer hiking)

  • Stayed: March 2011, travelled as a couple
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1  Thank bruhlmeier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2012

Just returned from a few days visiting this hotel. A visit to remember for all of the right reasons. The staff without exception were excellent and nothing was too much trouble for them. The food was wonderful in both of the hotel restaurants with a great selection at breakfast.
The hotel itself is situated very conveniently in the centre of Pontrasina just about 10 minutes drive should you want to visit St Moritz. The slopes are easily accessible and if you are a non-skiier there are numerous walks through the surrounding forest to build up an appetite.
We caught the Glacier Express train from Zurich. A 3 hour magical journey through the mountains with unbelievable views. Not to be missed!
The icing on the cake is that the Kronenhof has a great spa and swimming pool and you can even ice skate on a rink overlooking the mountains (and have a drink at the same time!).
We have visited Switzerland before and stayed at what we thought were good hotels but nothing matches the Kronenhof. The manager Mr Hunkeler runs a great team and his own expertise is evident from the high standards that we experienced on our all too short visit.
Incidentally an overnight stay in Zurich is well worth the effort. A beautiful city with much to see. We flew with Easyjet from Gatwick. Surprisingly good and complaint free.

  • Stayed: January 2012, travelled as a couple
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2  Thank Blazeboyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2012

stayed for 5 nights with my wife in this beautiful hotel. all the staff are very kind and doing everything for our pleasure. the food is excellent, the restaurant is breathtaking. the spa, pools and saunas are amazing.

Room Tip: mini suite with a valley view.
See more room tips
  • Stayed: January 2012, travelled as a couple
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Thank Marsgad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2012

Held several off-site meetings here for a couple days in December. The hotel is absolutely spectacular. Beautiful, luxurious, all with old-school charm that reminds you of what it must have been like in Switzerland at the turn of the century.

The restaurants are amazing:
-breakfast buffet: do try the whole wheat croissants (have seeds on them), there are to die for
-lunch: anything is good
-dinner: they have a fancy restaurant that whipped up one of the best dinners I have ever had. The famous roast duck with its own juice and liquid nitrogen ice cream, cooked tableside (very cool).

The fitness/spa facilities are top notch.

  • Stayed: December 2011, travelled on business
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Thank Gichoke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2011

My husband wrote a negative review on Tripadvisor about this hotel. The hotel managed to get the review removed. That's one way to get good ratings. His second review stuck, so now hotel manager responded and denied everything. Here's our experience, which is quite simple. We booked a $4,400 room. Hotel confirmation stated "One child from 3 to 11 years stays free of charge in an extra bed." It also stated that booker requested to use this offer. Hotel refused, said it was a "mistake." They wanted another $700 for child to sleep in our bed. We refused to pay, since confirmation is written contract. Hopefully Mr. Hunkeler will not manage to get my comments removed. Be carful when you deal with these people.

Stayed: October 2011, travelled with family
2  Thank Worldtravel724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2011

We spent, sadly, only two days at the hotel, but it felt like a weeks’ worth of relaxation! From Arrival to departure, A-Z, it was an outstanding stay. Room was spacious, generously appointed with great amenities and spotlessly clean!! The Menus offered in the restaurant were delicious, fresh and left us very satisfied. But the staff was really exceptional. From Front Desk all the way through to the housekeepers (who somehow new my name as I walked the hallways), constantly smiling and asking if we needed anything. The Bar staff was also very attentive and friendly, and made it a real joy to stick around. We also had a chance to use the Spa facilities, TIP….do not miss the floating room!!!

  • Stayed: October 2011, travelled as a couple
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Thank Nikolai_Bloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Kronenhof

Address: Via Maistra 130, Pontresina 7504, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > Pontresina
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Pontresina
#1 Spa Hotel in Pontresina
#1 Family Hotel in Pontresina
#1 Ski-In / Ski-Out Hotel in Pontresina
#1 Business Hotel in Pontresina
#1 Luxury Hotel in Pontresina
Price Range: £269 - £784 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Kronenhof 5*
Number of rooms: 112
Official Description (provided by the hotel):
The Grand Hotel Kronenhof is located in the heart of the Swiss mountain village Pontresina and has more than 165 years of history. At 1,800 meters, guests can enjoy 112 elegant rooms and suites, as well as one of the most impressive wellness facilities in the Alps, with a swimming pool with underwater music, a wide range of saunas, steam baths and spa treatments. As the only five-star superior hotel in town, it combines a great location with impressive architecture, breathtaking views and excellent cuisine. Awarded the title GaultMillau Hotel of the Year in 2009, it has three restaurants: Grand Restaurant, Kronenstubli and Pavillon. In 2016, TripAdvisor crowned the hotel as N 1 of the Swiss luxury hotels and one of the top 25 hotels with the best service worldwide. The Swiss economic magazine Bilanz categorized the hotel as a top 12 ranking of the 50 best Swiss holiday hotels. In 2016, the house was also recognized as the best spa resort in the country at the World Luxury Spa Awards. ... more   less 
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Also Known As:
Grand Hotel Pontresina

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