Food - was the main and big problem of this hotel. The other was that for 2 days we didn't have hot water: the shower started with kind of warm water, and then in the middle got a freezing stream. All the manager did was to apologize with no sincere intention, and brought the cheapest glass of Champaign one can get. Food was below average. Coming to such a hotel with this price you expect something better. We got the impression that they are trying to save money: the Coop was full with all sort of berries, but at the hotel we didn't get them at all. Many dishes were sent back to the kitchen because they were uneatable.
About the wine: a nice selection but far away from being appropriate for this hotel. A sommelier is really missing!!
However - we must admit: the room, spa and service are perfect.
if you want to enjoy good food do not stay at this hotel.
For the rate they are charging you can find much better hotels.
- Official Description (provided by the hotel):
- The Grand Hotel Kronenhof is located in the heart of the Swiss mountain village Pontresina and has more than 165 years of history. At 1,800 meters, guests can enjoy 112 elegant rooms and suites, as well as one of the most impressive wellness facilities in the Alps, with a swimming pool with underwater music, a wide range of saunas, steam baths and spa treatments. As the only five-star superior hotel in town, it combines a great location with impressive architecture, breathtaking views and excellent cuisine. Awarded the title GaultMillau Hotel of the Year in 2009, it has three restaurants: Grand Restaurant, Kronenstubli and Pavillon. In 2016, TripAdvisor crowned the hotel as N 1 of the Swiss luxury hotels and one of the top 25 hotels with the best service worldwide. The Swiss economic magazine Bilanz categorized the hotel as a top 12 ranking of the 50 best Swiss holiday hotels. In 2016, the house was also recognized as the best spa resort in the country at the World Luxury Spa Awards. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TripOnline SA, Ebookers and Evoline ltd so you can book your Grand Hotel Kronenhof reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Hotel Pontresina