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“beautiful place, great food”

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Hotel Roseg Gletscher
Ranked #7 of 21 Hotels in Pontresina
Certificate of Excellence
Lausanne, Switzerland
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“beautiful place, great food”
Reviewed 9 July 2014

We spend one night in this hotel with friends during a bicycle trip. It is a wonderful location, in the middle of a wild valley, where you can access only by horse carriage. The staff is very friendly and we got a very warm welcome. The dinner was excellent and the breakfast buffet very rich.

  • Stayed June 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank nanar n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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254 reviews from our community

Traveller rating
    155
    68
    15
    13
    3
See reviews for
77
82
5
9
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Singapore
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 October 2013

The view from the hotel is not bad. But definitely not a breath-taking "wow". Quite a disappointment actually. You have to love the smell of horse dung and no use having a car because you cannot drive to the hotel. Very inaccessible and the staff (if you can even find them) are unfriendly to say the least. Wouldn't ever stay here again! *2 thumbs down*

  • Stayed October 2013, travelled with family
    • Location
    • Service
Helpful?
5 Thank Jay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
2 reviews
Reviewed 29 September 2013

I was recently the best man at a wedding where the reception was held at the Hotel Roseg-Gletscher and I can only say that both visits to the hotel have surpassed my expectations. The Pollack family, besides being wonderfully friendly and competent hosts, also know how to serve delicious menus and local specialities. All of this is topped off with the "world's best dessert buffet". My recommendation is to walk to and from the hotel as this will help burn off some of the calories picked up while there.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donald P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prescott Valley, Arizona
Level Contributor
276 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 27 September 2013

We had no idea how far out of town this place is when we booked it. We were traveling by train, so were at the mercy of the hotel's shuttle service. Therefore, its one ride into Ponttresina in the morning and one back in the evening, and the manager specified what times those were.
We were at the hunting season, and there were hunters, obiviously friends or loyal customers, staying here and they were the only ones who recieved much attention. When we asked to eat the same snack the hunters had had the night before, we were told that was only special for them. This more-like-a-resort setting and run hotel, sits in absoutley beautiful setting. They apparently are known for the horse drawn covered wagons, which had we known, due to allergies, we would not have stayed here (smells).While the whole place is cutely decorated, and who ever did the decorating should be proud, the facilites are simple (no phone, clock in rooms). Due to smell outside of horses, we could not open our window. We had booked a room with our traveling companions to share a bathroom with only them, but when we got there was told bathroom was for entire floor. Asked to move and had to pay 20euros more per night each room but private bath was needed, again didn't want to share with the hunters. The food was good but not very flexible with their choices. Breakfast included and it was standard Europe fare. We didn't get to see the much toted dessert bar as it wasn't up during our stay. All in all, IF you have a car, it might be a great place but otherwise, the service in such a remote area makes one feel rather captive.

Room Tip: Clarify the bathroom situation and don't expect wi-fi or cell coverage.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank twominks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prescott Valley, Arizona
Level Contributor
87 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 27 September 2013

Ok, this might have been my fault, maybe I didn't read the information on booking.com closely enough. But I didn't realize we would be waaay out in the country. If you don't have your own car, you are at the mercy of the shuttle driver (who was very nice, but spoke no english).
Also, we were expecting to share a bathroom, but had requested sharing with the other couple we were traveling with, didn't know we'd share with the whole floor. Add in no wifi, and no hair dryers, and I was very disappointed.On the plus side, the hotel (it's really more of a lodge), was decorated very cute, and the food was good, But again, you had no other choice for dinner, because the van came back from town at 5:00 p.m. and there were no other restaurants around.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MatriarchInTraining
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
62 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 23 September 2013

Just returned from a great stay at this place.
This hotel is located in a natural paradise, called Roseg valley. The only way to come there is by walk from Pontresina (about 2 hours) or with a horse pullet coach. The hotel also have a pick-up service with their small van, but the walk or horse alternative is definitely a better experiance. As you can see, this valley is free of any car and motor bikes. The hotel is the only one in the valley and gives an impressive view on the glacier mountains.
Rooms are traditionally decorated with good smelling wood furnitures and beds including soft pillows. During day time the hotel has a self service restaurant, but also the sunny terrace where friendly waitresses and waiters take care on you. At night the dinner includes great local specialities of high quality.
The location of this hotel invites you to have great hicking options into the mountains with large glaciers and unique sourroundings.
Overall, the hotel is a bid expensive, but knowing this unique location it compensates finally and makes the prices understandable.
A real unique place in the Swiss mountains where nature is in its origin condition.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Swiss_HongKong_xpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 August 2013 via mobile

Does anyone work here? Where were they during my stay? The reception is empty, and the service was focused on day trade hikers and bikers. Dinner was tasty but overpriced by even Engadin standards. Staff (Polish? Czech?) were again absent for long periods...

The dessert bar is among the best I've had anywhere, but NO SELF SERVICE signs are posted everywhere. Why are guests required to point like a child for the waiter to spoon contents onto a plate? That felt very silly. Several guests I chatted with also found this bizarre...

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PaulBBoardman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Roseg Gletscher

Property: Hotel Roseg Gletscher
Address: Val Roseg | 7504, Pontresina 7504, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > Pontresina
Amenities:
Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Ski-In / Ski-Out Wheelchair access
Hotel Style:
#1 Best Value Hotel in Pontresina
#2 Business Hotel in Pontresina
#6 Family Hotel in Pontresina
#7 Ski-In / Ski-Out Hotel in Pontresina
#12 Romantic Hotel in Pontresina
Price Range (Based on Average Rates): £
Number of rooms: 15
Reservation Options:
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Also Known As:
Roseggletscher Hotel Pontresina

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