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“A Great Alternative To Expensive Zurich Hotels” 4 of 5 bubbles
Review of Hotel Welcome Inn

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Hotel Welcome Inn
Ranked #1 of 3 Hotels in Kloten
Certificate of Excellence
San Francisco
Level Contributor
565 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
“A Great Alternative To Expensive Zurich Hotels”
4 of 5 bubbles Reviewed 12 November 2013

This hotel lived up to the reviews. It is a simple no frills hotel in a fantastic location that allows you to conduct business or experience Zurich and save a ton of money on your hotel bill.

Getting There

Getting there is easy. When you depart the airport look for the hotel bus sign which is a three minute walk. The bus runs every thirty minutes and a nice courteous driver will pick you up for the three minute drive to the hotel.

The Positives

The positives start with Manuela who checked me in at the front desk. She is amazing. She is friendly, full of energy and a wealth of information. If you want to know what to see, where to eat, when the train runs, where the supermarket is or when the next train leaves the station, ask Manuela. She is absolutely terrific.

First, it was terrific that I received a room at nine in the morning. The rooms are larger than I expected, have beautiful floors, two beds and a Murphy bed, mini bar, safe large windows, a flat screen, work desk, and large windows that open. The toilet room is separate from the shower which is a plus if you have a traveling companion. There is ample closet space and drawers with extra bed linen. The water pressure was excellent and if you like scalding hot showers this is the place for you. The hotel beds are firm and just what the doctor ordered for my back.

The hotel's location is terrific. It is a three minute walk to the train station, five minutes from the airport and a five minute walk to a supermarket. If you are a walker or jogger you will be in paradise as Kloten is jogger, walker and skateboarder friendly. The television has over one hundred and sixty channels and you can buy a rail pass at the front desk.

The Negatives are few. There is one short-haired blond employee who is a little stuck on herself and is the opposite of Manuela. If she helps you once she acts as if that is your limit. There are no ice machines so you have to go downstairs to the restaurant to get a glass and the doors lock inside and out with a key. You have to actually lock yourself in the room with a key and I found myself constantly checking the handles.

Suggestions:

1. A supermarket is nearby. Walk out the front door, turn right and go to the roundabout and turn left. Walk about two blocks until you get to the ESSO station and the supermarket is on the right side of the street next to the UBS bank;
2. No need to make a hair appointment anywhere in the area as there are more coiffures than you can shake a stick at;
3. In addition to Zurich's usual attractions take the UBS Polybahn cable car up to the University of Zurich and ETH University for a panoramic view of the city;
4. Buy a day or three day train pass;
5. If you use a phone for pictures bring a separate phone charger because you will take tons of photographs;
6. Moisturizer and lip balm are musts;
7. Zurich is as expensive as you heard;
8. I would avoid the Chinese restaurant across the street;
9. The supermarkets in Kloten close early on Saturday and all day Sunday and I recommend Migros;
10. The walk to Kolping Arena is nice if you are a walker;
11. The One World airport lounge is excellent and if you are flying American Airlines the counters open at 6:30;
12. Fleischli Bakery across the street is excellent but expensive;
13. Jelmoli is one great department store; and
1. Take your platinum card when you walk along the Bahnhofstrasse

Room Tip: Get room 128, 129 or 130 for the little view that the hotel provides
See more room tips
  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank CHOCOOLATE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, 25 November 2013
Dear Guest,
Thank you for your review! Nice to hear that you enjoyed your last night at our place, hopefully you had a good way back. See you soon when you visit Switzerland!
Kind regards,
Your Fly away Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

594 reviews from our community

Traveller rating
    199
    279
    97
    11
    8
See reviews for
123
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Melbourne
Level Contributor
114 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed 12 November 2013

My husband and I stayed at this great hotel near Zurich airport for one night as we had an early flight the next morning. We had a hire car and were able to park it there for the company to pick it up instead of making our way to the airport for the pickup. The hotel has a shuttle bus service to the airport as well.

The check in was fast and efficient and exactly as we had booked it on the internet directly with the hotel. The room was very spacious with a desk, TV, separate toilet and shower room. Wifi was included and there were two types of breakfast available also. Around the area are several supermarkets, shops, restaurants, bars, cafes but we chose to eat in the hotel in one of their two restaurants. The food was good homecooking and plentiful and service was with a smile. Complimentary coffee and tea was available in the lobby.

We would recommend this hotel near the airport and it is close to the station and all manners of transport to move around the city.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MelbourneJade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, 25 November 2013
Dear Guest,
Thank you for your lovely feedback and your excellent rating! We are happy to hear that you and your husband had an enjoyable stay with us and had an uncomplicated finish of your stay in Switzerland. Thanks for the recommendation and we would love to welcoming you again when you drop by the Zurich Airport.
See you and kind regards,
Your Welcome Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunwoody, Georgia
Level Contributor
186 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 11 November 2013

The Welcome Inn is clean, comfortable and convenient to the Zurich Airport. I arrived in the late afternoon, before my flight back to the States the next day. After a busy 3 weeks, I was ready to relax and decompress. The large room, with a good internet connections and ample seating provided the perfect place to unwind and repack for the trip home. Since I was only passing through and was tired of changing money I decided to eat dinner in the restaurant cafe so I could simply charge it. The meal was simple but good. Next morning I caught the very punctual airport shuttle after a speedy checkout. The price seemed reasonable (for Switzerland, which is the filter you have to run everything through.)

  • Stayed October 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Susan_S_Dunwoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, 25 November 2013
Dear Guest,
Thank you for your lovely feedback regarding your last stay with us! We appreciate it and we are happy you could enjoy your last night before flying back in a cozy and relaxing atmosphere.
Hopefully you had a good flight back and see you soon again when you visit the Zurich area.
Kind regards,
Your Welcome Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 October 2013

We had the pleasure of staying at the Welcome Inn on our way to Zermatt and again on our way back to the United States. On both occasions the hotel was spotless, the front desk staff more than accomodating and the location to the airport coupled with a very effiicient shuttle service rounds out a great lodging experience.A very comfortable and convenient stay.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Twm123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, 28 October 2013
Dear Guest,
Thank you so much for your excellent review! We are pleased to hear that your journey was comfortable and you had twice a pleasant stay with us. I hope you enjoyed Switzerland and come for a visit soon again, it would be our pleasure!
Kind regards,
Your Welcome Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delhi
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 22 October 2013

Good hotel to stay, very helpful and courteous staff, Shuttle service available after every half hour till airport. Free internet, clean hotel. Airport has well connectivity with city with train,tram,buses.

  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hitz01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, 28 October 2013
Dear Guest,
Thank you fro your nice review on T/A. We are delighted that you had a good time with us and see you soon again when you visit the Zurich area.
Kind regards,
Your Welcome Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 19 October 2013

Very nice, modern and clean place. 10 min. from the Zurich airport and free shuttle - great if you need to catch an early flight. Clean and well taken care of.

We also liked the restourant.

Free internet was nice to have, it's a rare thing in Switzerland.

  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank demablagoev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, 28 October 2013
Dear Guest,
Thank you very much for your lovely comment. We appreciate it and we are happy that you like our place and our services.
See you soon when you have to catch an early flight!
Your Welcome Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pringle Bay, Western Cape, South Africa
Level Contributor
88 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 15 October 2013

When we got there the one receptionist was busy with visitors and the other one was clearly doing some private stuff. I waited some time and then went to the one that was privately busy. She signed me in but were not really professional or friendly. Only later when I came back and back again did she really "open up" and helped me with my questions. The rooms was clean but too hot and changing the settings did not help at all. The next morning the receptionists were more helpful and friendly.

I will however stay there again if the temperature of the room could be lowered as it is well placed about 2 minutes from the train station.

Room Tip: If you are a person that does not feel the cold then don`t try this hotel as it is too warm and seem...
See more room tips
  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Hendrik B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this review, 28 October 2013
Dear Hendrik,
Thanky you for your feedback on TripAdvisor. I am really sorry to hear that you have such a first impression of the front desk. Our aim is to offer reliable service and I apologize that this was not exactely what you received from us.
See you soon again, we would like to give you a second chance to experience our hospitality.
Your Welcome Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Welcome Inn

Property: Hotel Welcome Inn
Address: Holbergstrasse 1, Kloten 8302, Switzerland
Region: Switzerland > Canton of Zurich > Kloten
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 3 Hotels in Kloten
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Welcome Inn 3*
Number of rooms: 98
Official Description (provided by the hotel):
The Welcome Inn enjoys a central location in Kloten, half a mile from Zurich Airport. It offers a free airport shuttle, free wired internet and free parking during the stay. Free Wi-Fi is available in public areas and the rooms.The Welcome Inn's rooms feature a desk, a refrigerator, flat-screen-TV and a bathroom with hairdryer and make-up mirror. MEAT's Steak & Wine - Steakhouse, is our restaurant partner and has a stylish interior, in a rustic design and first-class meat, grilled in a Southbend Broiler. Guests of the Welcome Inn enjoy reduced entrance fee to the local outdoor- and indoor swimming pool (a 5-minute walk away) and free entrance to the fitness room at a partner hotel (a 3-minute walk away). Many shops, bars and restaurants are within walking distance. Kloten Train Station is 300m away. The train ride to Zurich takes 15 minutes. ... more   less 
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Also Known As:
Hotel Welcome Kloten
Welcome Hotel Kloten
Welcome Inn Hotel
Hotel Welcome Inn Canton Of Zurich/Kloten

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