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“Good place to stay if you have an early flight out”
Review of Hotel Welcome Inn

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Hotel Welcome Inn
Ranked #2 of 3 Hotels in Kloten
Certificate of Excellence
Reviewed 30 July 2014

We booked this hotel for our last night on a trip to the Alps because our flight left too early in the morning to get to from the mountains. Since it was raining and we were tired we just spent the whole afternoon in the hotel and it was comfortable and pleasant. There's free wifi and a free hotel shuttle to the airport. It was a quick walk from the train station and easy to find. We ate dinner at a Chinese restaurant and bought croissants for breakfast at a bakery, both within very close walking distance. Kloten is a typical small suburban town, unremarkable although it does have a pretty church. Several train personnel questioned why we (obvious tourists) were going there; I guess it's not a common destination for tourists. You have to change to the commuter S-Bahn at the Zurich main station, it's not at the Flughafen station on the main SBB line. The stop is Kloten, not the one before which is Kloten-Balsburg.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank PDXRambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this reviewResponded 15 August 2014

Dear Guest,

Thank you so much for rating our hotel on tripadvisor and for your kind detailed feedback, We are delighted to hear that you enjoyed your stay at the Hotel Welcome Inn.

As you may know, it's really important to us that our guests are satisfied. We would be glad to welcome you back soon.

Yours sincerely,

Your Hotel Welcome Inn Team

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211 - 217 of 660 reviews

Reviewed 29 July 2014

The bed was awesome, hotel is clean, and located is 200m from the train station. You can buy a train ticket at the hotel and put it on your tab. The hotel has detailed instructions on how to get to the city and return. Food is readily available around the hotel, even on Sunday. Simona at the front desk speak excellent english and is eager to help you. Sit down before you read on: They have FREE coffee, tea, and water most of the day. Unheard of for Switzerland. Gave us a late checkout just for asking and will store your bags for you if you have a late flight. A++++

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank Les W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this reviewResponded 30 July 2014

Dear Guest,
Thank you very much for your lovely feedback and your good rating. It's a pleasure to hear you've really enjoyed your stay at the Hotel Welcome Inn.
We're looking forward to welcoming you again!
Kind regards,
Your Welcome Inn Team

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Reviewed 26 July 2014

The husband booked the hotel over the internet and the booking seemed to go well. The husband found the information on the website very clear.
We took the hotel's shuttle bus from the airport to the hotel (barely 15 minutes) and check-in went smoothly, considering that we were just behind a group of 9 other guests. The reception area is small and unpretentious, and quite different to the more conventional hotel chain receptions.
Our room on the first floor was closer to the lift than we might have liked, but we needn't have fretted. On opening the door we found that we had a little suite, with 2 bedrooms and a separate bathroom opening off a small entrance room. It was very comfortable and clean, but the net curtains could have done with a wash.
We had dinner in the hotel restaurant (Kanzlei): the service was friendly and efficient, but the food was expensive for what was on offer. Breakfast wasn't included in our room rate, but there was a Konditorei/cafe nearby (you can see it from the hotel entrance).
We had to book the shuttle bus for the following morning, but bus- and train-stops for the airport are very close by.

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
3  Thank Uranus7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this reviewResponded 30 July 2014

Dear Guest,
Thank you very much for your detailed feedback and your rating - we really appreciate it!
It would be great to see you again! If you book due our hotelwebsite you'll get a thank you gift.
So see you soon again?
Kind regards from Kloten,
Your Welcome Inn Team

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Reviewed 21 July 2014

Needed to be at the airport at an early morning hour, thus we booked this hotel for one night. The rate offered was amongst the most attractive in the area. Location, at a few minutes’ walk to Kloten train station, is attractive and so is the complementary shuttle service to the airport. Rooms are basic but clean, all we needed for a one night stay, including a mini bar, cable TV and free Wi-Fi. Breakfast buffet provides what you expect but does not come cheap at CHF 18 p.p.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank Etienne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this reviewResponded 24 July 2014

Dear Guest,
Thank you very much for your nice feedback and your rating - we really appreciate it!
So see you soon again?Hopefully!
Sunny regards from Kloten,
Your Welcome Inn Team

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Reviewed 14 July 2014

Both Kloten, Switzerland an the Hotel Welcome Inn exceeded my expectations for being so close to a major airport. We stayed here the night before our morning flight back home and enjoyed a restful sleep on the comfortable bed mattresses. No problems from outside noise even with the windows open a bit. Interior noises were non existent. The bathroom is a bit small, one of the smallest we had during our trip. But the bedroom area was an adequate size and there is also a good writing table. Functional lobby with free coffee, tea, and water available. A restaurant is attached. A full breakfast at 18 CHF or continental at 8 CHF is offered. There is a bakery across the street if you want to save money. Despite the small size of Kloten there are several restaurant choices within walking distance. Of course, the shuttle bus to the airport is very convenient; make sure you reserve space on the bus the night before. Staff are very friendly; housekeeping is very good. Overall, we enjoyed the Welcome Inn and wished there were more of them through Europe.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
4  Thank Keystone_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this reviewResponded 24 July 2014

Dear Guest,
Thank you for beeing our guest, for your lovely comment and your nice rating.
It's wonderful and heartwarming to hear the Hotel Welcome Inn is one of the nicest Airport Hotels you've been to.
It would be a pleasure for us to welcoming you again!
Take care and see you soon,
Your Welcome Inn Team

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Reviewed 13 July 2014

We stayed here for one night on our way to Germany having come off a long haul overseas flight. The hotel is quite basic but conveniently near the airport and the rooms small, similar to other European hotels we stayed at. The shower was crammed so you could not turn around without hitting the tap lever which was annoying but the beds were very comfortable and quiet so we sleep was not a problem. Our biggest issue was the internet which was free but kept dropping out making it almost unusable. Breakfast was not included in our price and it was fairly steep so we skipped it in favor of a bite at the airport after we left. There is however a bakery just across the street which looked perfect.
Overall we had a pleasant stay but felt the hotel was quite pricey for what was offered. We would probably try another hotel next time.

Stayed: July 2014, travelled as a couple
Thank Gibaoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this reviewResponded 14 July 2014

Dear Guest,
We'd like to say thank you for detailed feedback and your good rating.
It's necessary for us so we're able to improve our service more and more.
Sunny regards from Kloten and see you soon!
Your Welcome Inn Team

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Reviewed 9 July 2014

The hotel is very conveniently located to the airport as well as the train station from where you can easily travel to zurich. The staff is very helpful.The room was comfortable and the restaurant was also very good.Good shuttle service to and fro from the hotel.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Pritik16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
welcomehotelsCH, Leiter Gästebetreuung at Hotel Welcome Inn, responded to this reviewResponded 14 July 2014

Dear Guest,
Thank you very much for your good rating and your kind feedback - we really appreciate it!
Hopefully you'll be back soon. We're looking forward to it!
Kind regards,
Your Welcome Inn Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Welcome Inn

Address: Holbergstrasse 1, Kloten 8302, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Kloten
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #2 of 3 Hotels in Kloten
Price Range: £72 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Welcome Inn 3*
Number of rooms: 98
Official Description (provided by the hotel):
The Welcome Inn enjoys a central location in Kloten, half a mile from Zurich Airport. It offers a free airport shuttle, free wired internet and free parking during the hotel overnight stay. Free Wi-Fi is available in public areas and the rooms. The rooms feature a desk, a refrigerator, flat-screen-TV and a bathroom with hairdryer and make-up mirror. MEAT's Steak & Wine - Steakhouse, is our restaurant partner and has a stylish interior, in a rustic design and first-class meat, grilled in a Southbend Broiler. Guests of the Welcome Inn enjoy a free entrance to the fitness room at a partner hotel (a 3-minute walk away). Many shops, bars and restaurants are within walking distance. Kloten Train Station is 300m away. The train ride to Zurich takes 15 minutes. ... more   less 
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Also Known As:
Hotel Welcome Kloten
Welcome Hotel Kloten
Welcome Inn Hotel
Hotel Welcome Inn Canton Of Zurich/Kloten

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