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“New Years in Saas Fee”
Review of Hotel Metropol

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Hotel Metropol
Ranked #9 of 48 Hotels in Saas-Fee
Certificate of Excellence
Geneva, Switzerland
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“New Years in Saas Fee”
Reviewed 7 January 2013

We stayed 3 nights at the Metropol for New Years and it was an overall good stay.
The staff were friendly, but nothing special compared to other hotels stays in 4 star hotels.
This hotel is an over-priced 3 star hotel (maximum) anywhere else.
The pros: Amazing wellness area, clean, great view from room, friendly bar staff, centrally located.
The cons: Old spring beds (reserved a double bed, got 2 singles), worst restaurant staff of all time (they had no idea what they were doing, i.e. 30 minutes between courses in an 8-course meal..stressful for guests).
Overall, we had a great Saas Fee experience and relaxed stay at this hotel.

Room Tip: Recommend room facing away from main street as noise can be an issue, and the views of the mountains...
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  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
2 Thank Nicholas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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163 reviews from our community

Traveller rating
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    46
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
St Helens, United Kingdom
Level Contributor
125 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 9 July 2012

Where to start, we had a fantastic welcome on arrival and a drink was waiting for us.
The rooms were light and airy with views of the surrounding mountains and town on 2 sides, equipped with large flat screen TV, hairdrier, 2 bathroom sinks, shower/ bath, safe and fridge, large mirror doors on the wardrobes and hangers with a drip tray if you have wet jackets from being out on the mountains.
The food was exceptional, we were half board and had 6 course meals in the evening, all cooked to perfection and comprising of salads, starter, soup, main, cheese board and dessert, the courses are not huge but there are plenty of them. breakfast comprised or cereals, meat/ salmon cheese, pastry, fruit and cooked with plenty of tea, coffee juice etc. It was all cooked to perfection and extremely well presented, the staff were lovely and attentive.
The hotel has mountain bikes available for guests and can also help transfer bags from the carpark or post bus via electric taxi, there is an extensive wellness suite with whirl pool and swimming pool and bio sauna in one part, the other which is adult only and clothes free had a steam room, german sauna, sauna, water beds, foot baths and fantastic showers which immersed in scented oils. We used this every night and really felt the benefit.
The hotel is well sited in the centre of town, there is also a guest card which offers free bus travel in the upper Saas valley and ALL ski lifts and metro Alpin during the summer, this saved us £100's. As you probably are aware Switzerland is quite expensive, when you take into account what you get for your money, we found this to be great value.
we had such a good time we are planning on going back next year.

Room Tip: Corner suite or balcony
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  • Stayed July 2012, travelled as a couple
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Helpful?
1 Thank keithydee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London UK
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 April 2012

We came here last year. The food was amazing, gorgeous breakfast and fine evening cuisine. The price for half board is such good value esp for us brits with the CHF so strong so we came again for the last few days of skiing. Last year we were so disappointed when we ate in the fancy 5* Ferienart hotel opposite as the food wasn't half as good. Sure the hotel has an old fashioned feel but we like that and the pool and wellness spa are free and the staff are so lovely!

  • Stayed April 2012, travelled as a couple
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Helpful?
Thank KitLondonUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2012

this was our second time at this hotel and once again we were so impressed by the welcome we received, the service that was given and the food which is amazing!!! it has a fantastic wellness centre, it is in the centre of the beautiful Saas Fee village and a short walk to the cable car or the hotel will take you (the guys who drive the electric cars are so so nice!!) nothing is too much trouble.

would definatly go again if i was to travel to the beautiful Saas Fee.

  • Stayed February 2012, travelled with family
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Helpful?
1 Thank 19elaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Potomac
2 reviews
Reviewed 23 January 2012

My wife and I stayed here in July, 2011. The rooms were bright and clean, the location was very central and the staff very helpful. While the included breakfast was delicious and extensive , the best part of our experience was the fix priced dinner. It was multi-course, expertly served and truly our best meal during our 2 weeks in Switzerland.

  • Stayed July 2011, travelled as a couple
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Helpful?
Thank CaliberPotomac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Channel Islands
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 December 2011

I have just returned from a lovely week at this hotel. Friendly, helpful staff, fantastic food and a wonderful spa area. Highly recommended.
I stay in loads of hotels and cannot understand the negative comments. This is a super place and I certainly intend to return!

  • Stayed December 2011, travelled with friends
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Helpful?
1 Thank Wanderingsmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Ontario, Canada
1 review
Reviewed 10 October 2011

A very pleasant surprise! Excellant accomodation,beautifully decorated.Very clean and comfortable.From the moment of check-in you feel very welcome.The management should be very proud of all it's employees.Also,the trips on the cable cars were excellant. The entire village is a pleasure to walk through.Beautiful flowers on all balconies etc.

  • Stayed October 2011, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Lillian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Metropol

Property: Hotel Metropol
Address: Untere Dorfstrasse 35 | 3906 Saas-Fee, Saas-Fee 3906, Switzerland (Formerly BEST WESTERN Metropol Grand Hotel)
Region: Switzerland > Swiss Alps > Canton of Valais > Saas-Fee
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #9 of 48 Hotels in Saas-Fee
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Metropol 4*
Number of rooms: 51
Official Description (provided by the hotel):
A warm welcome in our Hotel Metropol Saas-Fee Arriving and feeling directly at home. Spread yourself out in our cosy and comfortable rooms. Find everything you need and even something more. The personal led 4-star hotel in the carfree village center of Saas-Fee offers you a perfect view to our majestic Glacier and Mountains. Get new energy in our holiday hotel with personal ambiance. Start your day with a big and well balanced breakfast buffet. After varied and active hours, relax in our Best Wellness or with a Massage. ... more   less 
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