Let me just start by saying the evening meals are fantastic and the staff in the hotel are very welcoming. However we spent new year here in 2012/13 and was disappointed by the room. For a four star hotel which we booked through a major ski provider we were a little disappointed. The greeting was lovely but when we arrived in the room the door didn't lock to the outside and although very sure Saas Fee is an exceptionally safe place we were not going to sleep knowing this. The owner did resolve eventually but it took sometime which did tarnish the start of our holiday. If you are looking for great evening meals then this place cannot be faulted although was a little tired of 6 courses by home time. My main gripe is the bedrooms that you sleep in having returned to Saas Fee again in April 2013 and staying in a house with the same star rating I think this hotel could do a little better. Saas Fee however is a beautiful calm and tranquil place and I am truly in love. Please best western update your rooms.....
- Official Description (provided by the hotel):
- A warm welcome in our Hotel Metropol Saas-Fee Arriving and feeling directly at home. Spread yourself out in our cosy and comfortable rooms. Find everything you need and even something more. The personal led 4-star hotel in the carfree village center of Saas-Fee offers you a perfect view to our majestic Glacier and Mountains. Get new energy in our holiday hotel with personal ambiance. Start your day with a big and well balanced breakfast buffet. After varied and active hours, relax in our Best Wellness or with a Massage. ... more less
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