We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
ERMITAGE Wellness- & Spa-Hotel
Nearby Hotels
Hotel Kernen(Schonried)(Great Value!)
US$160
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$144
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
US$310
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$300
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Hotel Spitzhorn(Gstaad)(Great Value!)
US$196
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$190
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$244
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$229
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hotel Landhaus(Saanen)(Great Value!)
US$176
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$170
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$252
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$235
Agoda.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
US$260
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hotel Alpenrose(Schonried)
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Agoda.com
View Deal
  • Free Wifi
  • Pool
No availability for your dates from our partners
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (359)
Filter reviews
359 results
Traveller rating
278
59
10
9
3
Traveller type
Time of year
LanguageAll languages
More languages
278
59
10
9
3
Show reviews that mention
All reviewspiano barterrace overlookingviews of the mountainsnegative pointsspecial thanksa special placegreat roombreakfast buffet isgorgeous hotelhotel is situatedrestaurant managermain coursethe salt water poolspent nights at this hotelorganised activitiespoolsermitage
Filter
Updating list...
62 - 67 of 359 reviews
Reviewed 4 December 2013

Hotel is very good. Very nice SPA area and outdoor heated swimming pool. Staff is very polite and friendly. We will definitely visit this hotel once again......................................................................................................

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hotelplan
Thank 188greg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie H, Public Relations Manager at ERMITAGE Wellness- & Spa-Hotel, responded to this reviewResponded 6 December 2013

Dear Madam, dear Sir,
Thank you very much for your kind feedback on your stay at the Hotel Ermitage and your compliments. We are delighted that you enjoyed your holidays with us so much and look forward to welcoming you to the Saanenland again soon.
Best regards from Schönried,
Nathalie Hanslin, Head of E-Commerce and Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2013

We stayed for 1 night to relax. Reception was very welcoming, car and luggage were immediately taken care of. The sauna area is fantastic with all the different options, it was quiet and not crowded and has a very nice view.
Everything at the dinner with its 5 courses was excellent except the main courses, which were just average. Inspite of all the possibilites to choose, the selection of vegetarian menues was very limited. Breakfast buffet was really nice.
Overall a very relaxing stay and hotel staff is attentive to the details.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Franziska300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie H, Public Relations Manager at ERMITAGE Wellness- & Spa-Hotel, responded to this reviewResponded 5 November 2013

Dear Madam, dear Sir,
Thank you very much for your kind feedback on your stay at the Hotel Ermitage. We are delighted that you enjoyed your holidays with us so much. We are sorry to hear you found the selection of vegetarian dishes limited, we will certainly look into this matter. We thank you for your many compliments and hope to welcome you to the Ermitage again for another stay soon.
Best regards from Schönried,
Nathalie Hanslin, Head of E-Commerce & Reservations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2013

This hotel is situated in a beautiful area just a few minutes by train from Gstaad. From the moment you enter, the service is first class. The rooms are beautiful, and the half board for an additional 20 francs provides an incredible 5 course experience. The wellness area is lovely and several classes are offered during the week to give you the opportunity to stay fit.
Our only regret is that we were booked in for only one night and did not have time to truly enjoy all the facilities. This is a hotel to return to for several days!

Room Tip: Ask for a room overlooking the park and the mountains for a stunning view!
  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Happymountainhiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie H, Leiter Öffentlichkeitsarbeit at ERMITAGE Wellness- & Spa-Hotel, responded to this reviewResponded 23 September 2013

Dear Madam, dear Sir,
Thank you very much for your kind feedback on your stay at the Hotel Ermitage. We are delighted that you enjoyed your holidays with us so much. Your regret of having stayed only one night is the greatest compliment you could give us, many thanks! We would be delighted to welcome you to the Ermitage again for a longer stay soon.
Best regards from Schönried,
Nathalie Hanslin
Head of E-Commerce & Reservations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2013

The hotel is a living dichotomy. It has the most amazing sauna/wellness area, yet the bathrooms in the guest rooms are well below the 5* standard (first 5* i have been to which doesnt provide hair conditioner, and claims this is quite normal for a hotel...). It has the most amazing wine selection (Swiss ones in particular) and food quality, yet the service delivery is very patchy. From the outside it looks like a horrible 1980s Alpine crime, yet inside it is cozy and the gardens are absolutely stunning. Our stay was a summer stay during which we spent most of our time in the deckchairs in the garden and in the pools (hot saltwater and warm sweetwater!).

Room Tip: book a room with mountain/garden views unforgettable!
  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank marrakech12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie H, Leiter Öffentlichkeitsarbeit at ERMITAGE Wellness- & Spa-Hotel, responded to this reviewResponded 28 August 2013

Dear Madam, dear Sir
We thank you for your feedback on your stay at the Ermitage. We are happy to hear you enjoyed your summer holiday with us and especially appreciated wellness area, the wine selection and the gardens. We are sorry that you found the service in the restaurant patchy, we will of course address this with our restaurant manager. Concerning the bathrooms, a large part of our rooms has been renovated in 2011 (the junior suites including new bathrooms), 25 rooms were even completely newly built. The bathrooms which have not yet been redone will certainly be renovated in the years to come. Once again we thank you for taking the time to send us a review and hope to welcome you to Schönried again on another occasion.
Best regards
Nathalie Hanslin, Head of E-Commerce & Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2013

I arrived by train and was promptly met at the station and driven to the hotel.
Checking in was relatively easy although the reception was busy.
I had a very cosy room on the park side, just the right size for one person.
the arrival of my luggage took a few phone calls.
The wellness area and solbad are fantastic and well worth the price.
The meals were good and the staff very helpful, although in the evening they appeared a little stressed.
The organised activities - in my case two great walks with Christian - were diverse.
The only minus point would be the bar. On two nights the bar lady was very good but on the last night she ( a different person) was not trained for bar work.

Room Tip: Park side is quiet but more expensive compared to the roadside rooms.
  • Stayed: May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sbehrens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie H, Public Relations Manager at ERMITAGE Wellness- & Spa-Hotel, responded to this reviewResponded 10 June 2013

Dear Madam, dear Sir,
Thank you very much for your feedback on your holidays at the Hotel Ermitage. We are thrilled that you enjoyed your stay with us and especially appreciated the large spa area, the food and the excursions with Christian. We apologize for the delay in delivering your luggage to the room and for the bar staff member who was not enough trained. We will certainly look into these two matters. We would be delighted to welcome you to the Ermitage again for another stay.
Best regards from Schönried,
Nathalie Hanslin, Head of E-Commerce Reservations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews