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“No Relais Chateaux Standards.”
Review of Hotel Alpenrose

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Hotel Alpenrose
Ranked #2 of 3 Hotels in Schonried
Zurich, Switzerland
Level Contributor
84 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“No Relais Chateaux Standards.”
Reviewed 24 August 2013

Location is charming (although it is located next to a busy road), but there is a lot of work to do for this hotel. Room and especially the bathroom is very old fashioned. (FE a ten years old TV). Breakfast was good (great ingredients), but service was very slow. I do not understand why relais chateaux accepts this house as one of their members. It is not in line with their high standards. I will not return to this hotel.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Objective5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20trixie02, Owner at Hotel Alpenrose, responded to this review, 25 August 2013
We are so sorry to read that your recent stay was not satisfactory.
Please consider in your judgement that you have chosen the simplest rooms for the cheapest rate - CHF 175 in the highseason.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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73 reviews from our community

Traveller rating
    58
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Cirencester, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 March 2013

We have joined the long list of people from different countries who come here year after year and are treated as near family by the charming owners, Michael and Carole. Although we normally prefer rustic food to the posh stuff, we make a happy exception for Michael's sophisticated cooking in the upstairs "gourmet" restaurant. It is light, satisfying and extremely good, with a menu that never seems to repeat. Downstairs there is an informal Pizza/Rotisserie restaurant which we have not got round to trying, as the gourmet meals come included in the very good value, half-board ski packages, but the food there comes from the same kitchen. Also downstairs is Sammy's, the bar run by the inimitable Martin. On other fronts the hotel is great - the south facing rooms we have stayed in are lovely - very large, with sofas, balconies, great views and big baths. There is safe underground parking which is useful for a car or motorbike packed with kit, and I have stopped in the summer when touring (nothing really beats breakfast on the Alpenrose terrace followed by a bike ride into the mountains). I wouldn't think of trying anywhere else in the area

Room Tip: Choose a south-facing room with a balcony
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  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MHCrippsBarn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20trixie02, Owner at Hotel Alpenrose, responded to this review, 27 March 2013
Thank you so much for this lovely lines!
We too enjoyed welcoming you again to the Alpenrose - your home away from home- what a wonderful expression and compliment.... And yes! we would love to be a place for wedding celebrations in the Swiss Alps.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 June 2012

Guiding a group of 14 is always nerve wracking, but I can honestly say that everyone(some quite elderly) was seriously happy with the wonderful service and incredibly cheery staff, in spite of the bombardent of questions they received every day.
The food was excellent, but do ask for options if you are a coeliac.They are only too happy to oblige though I did take my own cereal.

Room Tip: There is a reason for the difference in price form North and South facing rooms(north face the main...
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  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank judithbyng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Millburn, NJ
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 12 August 2011

Location is charming and the views can be lovely but everything else about this hotel is tired and needs refreshing. The carpet in our room was faded, thin and worn. Sheets and towels were not of the quality one would expect for over 600cHF per night. Breakfast was nice, yes, but service was slow and desultory. Bathroom was the old-fashioned European affair where you stand in the tub and get water all over the floor. We will not be returning.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank WeLovSuisse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hangzhou, China
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 6 August 2010

first of all, we wonder why this wonderful hotel is listed at Tripadvisor in the ranking for B&B???
We think after our stay we would rank it in all hotels for Gstaad und around at the top
five, this for sure, because we did visit a lot of other hotels at Gstaad and around!

Our room was phantastic, very nice decoration, even with a cheminee, but as we did
stay in June there was no chance to use it as we had average 33 degrees outside
temperature.
Our room had a great balcony, so every morning after waked up we could enjoy the views to the mountains around. we loved it!

Is there anything we didn't like so much?
Yes. the service has to improve!
We know it's not easy to find qualified, and most important, engaged staff, want to live the service. But this is not only a problem at "Alpenrose", we found it everywhere during our trip in Switzerland, even in Zuerich.
Most of staff we met came from former East-Germany, at "Alpenrose" it has been a family from Portugal, nice people, except their son who has been responsible most of the time of our stay for breakfast-service.
He really made a bad job, and what did touch us in a bad manner was that at the day of our departure he was really baggering for some tip, talking with us more than 30 minutes, after all we made a mistake and gave him CHF 30,--, he should get nothing!

The front-desk was working well, we got good advices for where to go, arranged everything we needed.

Overall "Alpenrose" was a place where we did enjoy to stay, we can highly recommend this hotel to everybody wants to stay in a very comfortable and quiet place.

At the end: we did look for the nearby hotel "Ermitage Golf", even we would get an invitation to stay there free of charge, we wouldn't like to move from "Alpenrose".

Will we come back next year from the crowdy and noisy China to enjoy this very nice place again? We are seriously thinking about it!

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank richter0571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 June 2009

I took my boyfriend who had never visited Switzerland before here. The hotel is picture perfect, and our room had a large sled bed and private terrace overlooking the alps. Of course, being Switzerland, it was immaculate.

Dinner was included in the fee and didn't disappoint, with excellent service and wonderful food. It is expensive, but not when you consider that you could easily spend £50-60 on dinner which is included.

It was just very relaxing and everything I had hoped to show my boyfriend. 10/10.

  • Stayed April 2008, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank carolinem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
56 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 9 May 2009

This is a beautiful hotel set on a hillside overlooking Gstaad in a quiet location. Whilst feeling homely it is elegantly furnished and immaculate throughout.

We had a south facing room overlooking the mountains. It was beautifully furnished and had a Swiss chalet feel with an abundance of wood panelling and wood furnishings. We had a ground floor room with a big balcony and our own garden and garden furniture which we were lucky enough to use as the weather was good.

We ate both evenings in the main restaurant, Azalee. The decor was elegant and romantic and the food was very good. Service was excellent and the experience was enjoyable. Breakfast was buffet style with a good choice and attentive service, taken either in the room next to the main hotel's balcony or on the balcony itself which had stunning views.

The staff at the hotel could not have been more helpful or more friendly - from check in to check out. Nothing was too much trouble for them.

This is Swiss hospitality at its best.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary0077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Alpenrose

Property: Hotel Alpenrose
Address: Dorfstrasse 14, Schonried, Saanen 3778, Switzerland
Region: Switzerland > Canton of Bern > Saanen > Schonried
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Schonried
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Hotel Alpenrose 4.5*
Number of rooms: 20
Official Description (provided by the hotel):
The Alpenrose is a family affair-since 3 generations. From the very first moment you feel welcome and home in this small hotel. 20 lovely rooms with wooden pannels - the South facing rooms with large balconies and breathtaking views over the mountains - the North facing rooms are unexpensiv and cosy. Two restaurants, terrasse and lounge as well as a piano Lounge bar - everywhere you are served with a smile from very friendly waiters. skiing and hiking very close by- cablecars 200m from the hotel, Gstaad is 5 km, lovely walk through the fields to Gataad (1h), railwaystation Montreux-Oberland-Bahn (700m), Schonried is on a sunny hight 1200m ... more   less 
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Also Known As:
Hostellerie Alpenrose Schönried

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