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All reviewslake thunlake viewbreakfast and dinnergreat viewsalt poolsteamersfive starwonderful hotelwelcome drinkmany timesfree buseach eveningfood was fantasticsun streamingthermal watertwo hoursbreakfast starts
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Reviewed 1 July 2013

Prior to our visit the weather forecast wasn't too impressive but as usual not only the weather didn't let us down-neither did the Beatus. Dinner on the terrace followed by a beautiful sunset takes some beating. To start the day the breakfast buffet offers a wide range of hot and cold food but I do agree with the previous comment that on occasions the scrambled egg may be not as hot as it should be. However, there is always the option of the chef preparing eggs, whichever way you want them in front of your eyes. The rooms are very comfortable but go for a lake view with balcony to get the best of the mountains as well as lake. Rooms are spotlessly clean which is a credit to the hard work the maids put in. Towels are regularly changed and sheets are changed if you spend more than a couple of nights at the hotel. The client base is made up of a number of nationalities, many being Swiss which is a recommendation in itself. We would recommend this hotel and have done so on many occasions and much of the success of the Beatus is due to the Management who take great care to ensure clients never leave feeling dissatisfied. Make the journey if you get the chance - you won't be disappointed.

Room Tip: Go for a lake view room to get the best from this hotel.
  • Stayed: June 2013, travelled as a couple
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1  Thank Ron L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie H, Public Relations Manager at BEATUS Wellness- & Spa-Hotel, responded to this reviewResponded 4 July 2013

Dear Sir, dear Madam
We thank you very much for your kind feedback on your renewed stay with us. We are delighted to have you as regular guests of the Beatus and thank you warmly for your recommendation. We assure you that we will look into the matter of the scrambled eggs.
We are looking forward to welcoming you to Merligen again for another stay and wish you all the best until then.
Best regards
Nathalie Hanslin, Head of E-Commerce & Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2013

Wonderful location. Spa large and superb especially external naturally heated pool and recreation room for hotel guests only. Busy at times in spa/pool at weekends but seldom overcrowded. Clientele largely Swiss natives which suited older English couple just fine! Food very good but not outstanding for price. Breakfast very good but again hot food not always hot especially scrambled eggs. Would definitely go again but website will not let me book for February next year despite showing availability. Strength of Swiss Franc makes it pricey for non Swiss but still a peaceful relaxing break

Room Tip: Have a lakeside room. Well worth it
  • Stayed: April 2013, travelled as a couple
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1  Thank English_oldie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie H, Public Relations Manager at BEATUS Wellness- & Spa-Hotel, responded to this reviewResponded 24 June 2013

Dear Madam, dear Sir.
Thank you very much for your feedback on your stay at the Beatus. We are delighted that you enjoyed our spa facilities so much. We will certainly look into the matter of the hot food on the breakfast buffet. We thank you for your great compliments and will be sure to pass them along to our staff members. We would be delighted to welcome you again to Merligen in February. We do have availability and apologize if our web booking engine is telling you differently. Please contact us by phone or email and we will be happy to send you an offer.
Best regards
Nathalie Hanslin,
Head of E-Commerce & Reservations

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Reviewed 7 May 2013

We often go to the restaurant but unfortunately we never sleep at the hotel.
The main reason for not sleeping there is that the hotel is too close to home; I will definitely have to try it out one day.

The restaurant offers a superb shaded terrace with a splendid view to the Lake of Thun, the mountain Niesen and the Bernese Alps. The cruise ships of the Lake Thun stops just in front of the hotel and, with a bit of luck, you might even see one of the steamers. It is actually a nice trip to do, take the steamer from Thun, stop at Merligen, have a meal at the restaurant Beatus and carry on after lunch.

As you come into the wellness and Spa hotel, you pass the reception where you get greeted in a friendly manner, then immediately someone takes care of you, accompanies you to the table and gets you seated. You will not find cheap paper serviettes but real cotton cloth, the chairs are very comfortable and the dishes as well as the cutlery are very nice. The food is very well done with a lot of attention to details and served in warmed plates without a single finger print.
We have never found anything to criticize or to complain about and will definitely be back.
A big BRAVO to management and their team!

  • Stayed: May 2013, travelled as a couple
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1  Thank WatchFox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie H, Public Relations Manager at BEATUS Wellness- & Spa-Hotel, responded to this reviewResponded 10 May 2013

Dear Madam, dear Sir.
Thank you very much for your feedback on your renewed visit at the Beatus. We are delighted that you enjoy your meals in our restaurant so much and thank you for your great compliments. We will be sure to pass them along to our staff members. We look forward to welcoming you to the Beatus again soon (maybe as a hotel guest sometime) and wish you all the best until then.
Best regards
Nathalie Hanslin, Head of E-Commerce Sales

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Reviewed 15 March 2013

We went for a nice afternoon in the solbad (spa area) a few weeks ago - did not stay at the hotel nor eat there.
Comparing with other public SPA's this one is rather small and expensive. No towels provided, bathrobe costs extra. The indoor swimming pool is not very popular it seems - but in the outdoor pool you find several jacuzzi lounger and flood showers and stuff - and the view over the lake is absolutely stunning. The sauna area (naked) is rather small, especially the changing area is kind of between doors - sauna/steam themes are very nice though, just the relaxation room is a bit shabby. Generally I would rather visit other ones - although one feels quite noble in Beatus.

  • Stayed: February 2013, travelled as a couple
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Thank Chliinihex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie H, Public Relations Manager at BEATUS Wellness- & Spa-Hotel, responded to this reviewResponded 18 March 2013

Dear Madam, dear Sir
We thank you very much for your feedback on your day trip to the Beatus. We are sorry to hear that you were not completely satisfied with our spa. Although we are happy to welcome non-resident guests to our spa, the wellness area is primarily for our hotel guests. This is why we do not provide free towels and bathrobes for external guests and why the relaxation room is not as large as the one for in-house guests. The changing area separates the sauna park Bamboo (reserved for hotel guests only) from the area which is open to non-residents, which is why there are two doors at the end (giving you the impression of between doors).
We thank you once again for your comment and are happy that you enjoyed the great view over the lake and the sauna/steam themes.
Best regards
Nathalie Hanslin, Head of E-Commerce & Sales

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Reviewed 3 March 2013

From the exterior on the road the Beatus looks like a renovated 1950s hospital - brutalistic and sparse. But inside it is very different - plush and elegant. The staff were excellent, the service always smooth and professional and the interior of the hotel quiet and efficient. Our group were in Merligen for a business meeting (the hotel has good free wifi) and we were facilitated with the most effective service imaginable. In fact in writing this review my memory is of spending a few days in what I imagine a stately home must have been like - staff always present but unobtrusive. Breakfast and dinner were superb and there was always a good choice at breakfast to meet all tastes. We had a set menu in the evening and I can't fault any of it. The rooms were elegant in content and view, but the bed in my single room was peculiar in that it was far too small and not in line with the otherwise opulent surroundings. The leisure facilities were amongst the best I have experienced world-wide, but strangely the fitness suite does not have a treadmill. The Saunapark - an array of different temperatures and settings and types from Turkish bath to hardcore Finnish sauna was superb. Pity it closed at 8pm as after our day's meetings there wasn't as much time as I would have liked to enjoy what it had to offer.

  • Stayed: February 2013, travelled on business
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2  Thank Harry_Callaghan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathalie H, Public Relations Manager at BEATUS Wellness- & Spa-Hotel, responded to this reviewResponded 6 March 2013

Dear Madam, dear Sir
Thank you very much for your feedback on your stay at the Beatus. We are delighted that you enjoyed your days at the lake of Thun so much and will be happy to pass on your many compliments on our staff, the restaurant and the spa. Regarding the fitness room, the entire equipment will be renewed this spring, and there will then also be a treadmill. The sauna park that closes at 8pm is the sauna park "Bamboo" which is reserved for hotel guests. However, we also have the sauna park "Classic", which is open for hotel guests as well as non-residents and does not close until 9:30pm.
We thank you again for your kind review and would be happy to welcome you to Merligen again for another visit soon.
Best regards
Nathalie Hanslin, Head of E-Commerce & Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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