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Reviews (316)
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All reviewslake thunlake viewbreakfast and dinnergreat viewsalt poolsteamersfive starwonderful hotelwelcome drinkmany timesfree buseach eveningfood was fantasticsun streamingthermal watertwo hoursbreakfast starts
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11 - 16 of 316 reviews
Reviewed 3 August 2017 via mobile

We stayed for 3 days, room was spacious with beautiful lake view. The hotel has a really nice spa also the outside area is very charming.
Unfortunately the restaurant was not that good, some waitress have a really strange attitude, half board menu was nothing special, in such a place I would expected but higher level.
Breakfast starts at 7:30 we asked in the restaurant and on the reception if we could get something 20min prior that because we had to leave. Next day when we came they didn't have anything, I mean not even a piece of bread 20 min before the actual breakfast was going to start. Ridiculous!

Stayed: August 2017, travelled as a couple
Thank Evisis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HLS_HBEG, General Manager at BEATUS Wellness- & Spa-Hotel, responded to this reviewResponded 19 August 2017

Dear Evisis

Thank you very much for your stay at the Hotel Beatus and your review at Tripadvisor. We are sorry that you are not happy with the service at the restaurant and apologize for the inconvenience during your stay. This is absolutely not our standard. We hope to be able to welcome you another time and wish you all the best.

Sincerely yours

Sebastian Moser & Susanne Luginbühl
and the entire Beatus team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2017 via mobile

I highly recommend this hotel for anyone planning to visit Interlaken. It is about a 20 minute free bus from town or 10 minute car ride. The view is amazing and the service is great. We are dinner and breakfast at hotel everyday and the food was Fantastic and healthy. They have a great spa as well. I do not recommend it with small children.

Stayed: July 2017, travelled with family
1  Thank Niloufar M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HLS_HBEG, General Manager at BEATUS Wellness- & Spa-Hotel, responded to this reviewResponded 27 July 2017

Dear Niloufar M

Thank you for your kind Feedback, especially about the friendly staff
and about the food.

We look forward to welcoming you again soon.

Sincerely yours

Sebastian Moser & Susanne Luginbühl
and the entire BEATUS team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2017 via mobile

I like the hotel and it's location specially that located near by Thon lake,

Anyway, i booked suite by 680 CHF per night & and the suite was provided with A/C, but it was damaged, so i told them to solve the problem, they send the worker and she offered to bring a fan, i argued with them and they gave me another suite.

Over all, the hotel was nice but the stuff need to be more professional.

Stayed: July 2017, travelled with friends
1  Thank Omar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HLS_HBEG, General Manager at BEATUS Wellness- & Spa-Hotel, responded to this reviewResponded 18 August 2017

Dear Omar A

Thank you very much for your kind review on Tripadvisor. We looking forward to seeing again.

Sincerely yours

Sebastian Moser & Susanne Luginbühl
and the entire BEATUS team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2017 via mobile

Staff is definitely the positive point of our stay. Greeting was really impressive compared to all different hotels we went these days, you feel special. There was a little pb in our room at the beginning but it was taken care of and we had a wonderful stay. Spa is also pretty good with 10 different saunas and the outdoor water jets. Special thank you to the entire staff and the vicedirecktorin who really took care of us ;)

Stayed: July 2017, travelled as a couple
Thank Sam L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HLS_HBEG, General Manager at BEATUS Wellness- & Spa-Hotel, responded to this reviewResponded 13 July 2017

Dear Sam L

We thank you very much for your great review about your visit at the BEATUS. It is a great pleasure for us to know that you have enjoyed yourself while staying with us.

We are looking forward to welcoming you back soon again!

Sincerely yours

Sebastian Moser & Susanne Luginbühl
and the entire BEATUS Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2017

We didn't actually stay here, but did enjoy the Solbad (salt bath) at the end of a long day of hiking. It was clean, tranquil and offered stunning sunset views of the lake. Highly recommend stopping by if you are staying in Merligen.

Stayed: June 2017, travelled as a couple
Thank Ariel1285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HLS_HBEG, General Manager at BEATUS Wellness- & Spa-Hotel, responded to this reviewResponded 29 June 2017

Dear Ariel1285

We thank you very much for your great review about your visit at the BEATUS. It is a great pleasure for us to know that you have enjoyed yourself while staying with us.

We are looking forward to welcoming you back soon again!

Sincerely yours

Sebastian Moser & Susanne Luginbühl
and the entire BEATUS team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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