We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“One of the Best”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Chalet RoyAlp Hotel & Spa
Certificate of Excellence
Jersey, United Kingdom
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“One of the Best”
5 of 5 bubbles Reviewed 25 February 2014

We have just come back from a week's stay. It is our second visit and it certainly won't be our last. It is a beautiful hotel fabulously located with lots of Swiss character. Staff are incredibly willing and go out of their way to help. Very useful free shuttle mini bus is provided and all of the drivers are friendly and extremely helpful. Food is very good but a touch on the expensive side. Rooms are cosy and spotlessly clean. Spa is fabulous but hard to get into during high season so well worth booking in advance. Stunning swimming pool but water could be warmer it was too cold for me!! This hotel has everything you could possible need and is very much a five star hotel.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Harvieboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

588 reviews from our community

Traveller rating
    454
    95
    18
    15
    6
See reviews for
187
278
5
47
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Jersey, United Kingdom
Level Contributor
233 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
5 of 5 bubbles Reviewed 20 February 2014

This is really a special hotel in a marvellous resort , very welcoming , spacious rooms , great dining , friendly staff never intruding but always trying to help where asked , very useful hotel mini bus which will run one to the main town and pick you up , great pool and steam room / sauna ... Almost the perfect spot ... Easy train access to the main ski area and fun run down after days activities with return right to the hotel ... Felt hotel even better than last year... If one was critical the only comments are ... Spa impossible to get treatment unless prebooked , service in bar a little slow though picked up and pointless giving daily British newspaper when it is day old and up to date available in town ! .... Lastly breakfast service a little chaotic but all in all a really special place of charm , fun and great level of positive energy and luxury accommodation .... And certainly not cheap but godd value compared to many ..... We love it x

Room Tip: Prob a higher room gives a better mountain view ...
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bertie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 11 February 2014 via mobile

Have just come back from a long weekend at the Chalet RoyAlp and had a great time in company with two other couples of friends. The whole experience at this hotel is a 5 star one. The service is impeccable and the willingness of staff to assist you with any requirement you might have is second to none. We greatly appreciated the shuttle bus service whereby you can ask to be taken anywhere in town and can phone to be collected at all times until about 1.00am. We were taken to and collected from the ski hire shop and from restaurants and bars and they were always prompt and unremittingly polite.

The rooms were lovely and the spa was perfect - a lovely relaxing place.

The food was good - we ate in the Roche Grise restaurant which was very good.

Sure it is expensive, but it is Switzerland and you are paying for the luxury and the service!

Only slight gripe was that the bar service was pretty slow and at times not as professional as the rest of the hotel. But it would be wrong to be picky and I would definitely go back!

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Katmiccollou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armonk, New York
Level Contributor
142 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
5 of 5 bubbles Reviewed 7 February 2014

My wife and I spent a week at the Chalet RoyAlp and had an amazing time. The Chalet is designed and appointed beautifully. We were greeted and treated like royalty during our entire stay. Everyone on the staff went out of their way to be helpful and acted like they really enjoyed taking care of anything and everything, in order to make our time at the Chalet special. Breakfasts are a treat ... with a very large assortment of fruits, yogurts, eggs, bacon, cheeses, freshly squeezed orange juice, cereals, etc. We stayed for a week while we visited with family, but most who stayed were skiers and for that the location was perfect. Our room was large, comfortable and very clean. The spa is amazing and the massages were among the best my wife and I have ever enjoyed. Everyone at the Chalet RoyAlp took great pride in their work and it showed. They are a 5 star establishment and they deserve every star. My wife and I would definitely stay here again.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ase1707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 January 2014

We were impressed when we entered the hotel due to it's classy chalet style. We had a junior suite with a beautiful view overlooking tha Alps which was very spacious and well laid out. We enjoyed the indoor pool and my daughter loved the outside heated pool. The shuttle service to the center of Villars is very convenient but the facilities for skiers to reach the slopes is not well organized as the little train that stops near the hotel is always full. All in all this is a very nice hotel, the staff were all very helpful but i don't think that we will return as the organization for children to go skiing is not comparable to other ski resorts such as Gstaad.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alicia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 2 January 2014

Royalp has top notch staff. Everyone is charming and helpful almost without exception.
Our room was very good for a ski hotel. We had a lovely spacious bathroom and the sleeping
areas and wardrobe space were more then ample.
The hotel 's spa was very clean and also of a very high standard.
The hotel's main issues are the following. The food is extremely over-priced even by Switzerland's standards. The breakfast was completely identical every single morning which
was very disappointing for this level of hotel. All 3 eating areas were not good value. The food
was ok but the cost was way too high everytime. The service was very slow but always with a smile. If you come to Royalp expect to eat out most of the time and be aware that the restaurants in Villars are not too great and also pretty pricey. If the restaurants offered value I would have given this hotel 5 stars. It's such a shame as the staff are really top notch! Please note you have muzak everywhere all the time. I found it irritating and one morning I asked the breakfast staff to turn it down or switch it off. Not everyone has the same taste in music and the hotel should be aware of this expecially when turning it up so loud that you cannot think. This I found really odd for a five star hotel!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Niki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaletRoyAlp, Operations Manager at Chalet RoyAlp Hotel & Spa, responded to this review, 25 January 2014
Dear guest,

Thank you for taking the time to tell us about your stay at the Chalet RoyAlp Hôtel & Spa.

At the Chalet Royalp Hôtel & Spa, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us.

We thank you for your remark concerning our catering offer. We will share your comment with the catering team and will work on it in order to improve the efficiency of the service and the menu offer. It is our hope to show you a difference during your future stay.

Regarding the music in all the hotel area, we will work on a new sample and will try to adapt the diffusion in regards of the different period of the day.

Thank you again for sharing your experience on TripAdvisor and we look forward to welcoming you in the future.

Best regards,

Steve Bignon
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cannes
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 27 December 2013

Due to family emergency, we finally able to change our reservation and booked Chalet Royalp Hotel & Spa instead. Its simply amazing and mind blowing. We had some difficulty with our snow chain and had to leave our car on the road side. The moment we walked for registration to settling in our room - everything is taken care of. Our car, snow chain , luggages etc..
The staff are so kind and very very helpful even Director of the Chalet came to greet us and help us to settled in. Its our first day but I am looking forward to the rest of our stay here because of the excellent hotel and services..

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Celine2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaletRoyAlp, Operations Manager at Chalet RoyAlp Hotel & Spa, responded to this review, 25 January 2014
Dear guest,

we are very pleased to read that you enjoyed your stay at the Chalet RoyAlp Hotel & Spa and appreciate your remarks. We will share your comments with our team, who I am certain, will be encouraged by your remarks.

Thank you again for sharing your experience on TripAdvisor and we look forward to welcoming you in the future.

Best regards,

Steve Bignon
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Villars-sur-Ollon
0.3 mi away
Alpe Fleurie Hotel & Residence
Alpe Fleurie Hotel & Residence
#3 of 8 in Villars-sur-Ollon
4.5 of 5 bubbles 147 reviews
0.3 mi away
Hotel du Golf
Hotel du Golf
#4 of 8 in Villars-sur-Ollon
4.0 of 5 bubbles 194 reviews
0.4 mi away
Eurotel Victoria
Eurotel Victoria
#5 of 8 in Villars-sur-Ollon
3.5 of 5 bubbles 165 reviews
Show Prices
Show Prices
Show Prices
4.4 mi away
Hotel Le Grand Chalet
15.2 mi away
Grand Hotel du Lac
Grand Hotel du Lac
#1 of 6 in Vevey
4.5 of 5 bubbles 467 reviews
12.5 mi away
Fairmont Le Montreux Palace
Show Prices
Show Prices
Show Prices

Been to Chalet RoyAlp Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chalet RoyAlp Hotel & Spa

Property: Chalet RoyAlp Hotel & Spa
Address: Domaine de Rochegrise | Route du Col de la Croix, Villars-sur-Ollon 1884, Switzerland
Region: Switzerland > Canton of Vaud > Villars-sur-Ollon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 8 Hotels in Villars-sur-Ollon
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Chalet RoyAlp Hotel & Spa 5*
Number of rooms: 63
Official Description (provided by the hotel):
Chic and casual, cosy and authentic, the Chalet RoyAlp Hôtel & Spa, member of Leading Hotels of the World, invites you to enjoy relaxing moments in a unique setting. In winter or in summer, the Chalet RoyAlp Hôtel & Spa is a haven of peace in the heart of the Villars-sur-Ollon resort in the Swiss Alps. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Hotels.com, TripOnline SA, Odigeo, Traveltool, S.L.U. and Evoline ltd so you can book your Chalet RoyAlp Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chalet Royalp Hotel Villars-Sur-Ollon
Chalet Royalp Hotel And Spa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing