It did not start well as we got downgraded due to a misunderstanding between the hotel and hotels.com
The call number for services at night were charged 5chf even thought it was for legitimate reason (feather allergic).
They forgot to charge us for the breakfast and we got called 3times the day after to be told that it was our fault if they are not able to do a correct bill for prebooked breakfasts.
Not to make it any better, the personal was unfriendly almost rude, and did not propose any commercial solutions to our problems.
Staying in this hotel was a disappointment, I would not recommend to anyone and will not go there again if I travel to this nice city of Villars!
- Official Description (provided by the hotel):
- With probably the best location in the resort of Villars, the Alpe Fleurie provides a direct access to skiing and hiking activities and offers a wide range of housing solutions. Enjoy the authentic warm and welcoming atmosphere of a real mountain chalet offering an incredible view on the Alps ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Ebookers and Odigeo so you can book your Alpe Fleurie Hotel & Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.