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“Fabulous location in need of a bit of TLC”

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Seehotel Kastanienbaum
Ranked #1 of 1 Hotels in Kastanienbaum
Wiltshire, UK
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Fabulous location in need of a bit of TLC”
Reviewed 25 August 2009

The Seehotel Kastanienbaum is very clean and most of the staff are very friendly and helpful. Breakfast is buffet style with plenty of choice. The food in the restaurant was excellent apart from their version of Veal Cordon Bleu which had the runniest cheese I've ever seen...a bit offputting. Views from rooms on the seaside and from the terrace are wonderful. The room doors are well sound insulated. There is a clean outdoor heated pool but if you're very brave there is a gravel beach to the lake. Transport to Lucerne is marvellous, the number 21 bus runs frequently and for 2.80 francs you arrive in Lucerne centre in 15 minutes. During the summer you can catch most boat trips from the hotel's own dock. There is free wifi in the reception area and two free pcs with printer but wifi is chargeable in the rooms. Room service is available but limited hours.

Now to the negatives - which in no way spoilt the wonderful location or the overall good stay: The rooms are rather dated with bamboo furniture and MDF bathroom cupboards. The net curtains were stained and ripped. The gardens were generally unkempt with lots of weeds and no flowers or any effort to make them look nicer apart from immediately next to the restaurant terrace. There used to be a beauty area and sauna at this hotel but these have been closed for over 2 years - but the signs are still up which is rather confusing initially!

I would recommend this hotel to anyone as long as they are made aware of the few small areas in need of improvement.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MartinaZT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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124 reviews from our community

Traveller rating
    47
    47
    18
    5
    7
See reviews for
24
60
4
17
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Oslo, Norway
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 July 2009

The hotel is situated 15 meters from Vierwaldstettersee, and the view is awesome. The rooms were nice and clean, and quite large, with a balcony. We took a ferry from the hotelpier in to Lucerne - a nice 15 minutes boatride. We had dinner at the hotel on the second night - this was a huge disappoinment. Bad service and food that didn't taste good at all. So if you are thinking about staying here, have dinner in Lucerne before returning to the hotel. The breakfast was very good, with scrambled eggs, omelettes etc. The service at breakfast was very good!

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SommerNorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frankfurt, Germany
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 November 2008

Had a wonderful stay. The room was very clean and very comfortable. Gourmet dinner was a treat. Complimentary breakfast was excellent. Hotel staff very friendly. Only a 10 minute drive to the city of Luzern. Looking forward to going back.

If going in October be aware of the Luzern Marathon schedule. Had to wait on the thousands of runners to run past the Hotel parking entrance/exit in order to leave the hotel. Wish the hotel staff had given us this information when we checked in. Would have made our departure less delayed.

  • Liked — view of the lake
  • Disliked — USD Vs. CHF
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doug_Mary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales, UK
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 February 2007

This hotel is in a perfect position on the side of the lake with stunning views of the surrounding mountains and scenery. Make sure you book a room with a view of the lake, with small balcony. The only slightly bad thing I can think of to say is that the rooms are fairly small for the star rating of the hotel but the view makes up for it.

Staff are very helpful and friendly and even insisted on making us a cup of coffee before we left at 5am !

Restaurant is top class and situated on a terrace overlooking the lake. Perfect for a summer evenings dining. The private beach is very small but does give you direct access for a dip in the lake.

The river taxi (ferry boat) docks right next to the hotel and they are fairly regular for a trip into Lucerne (definately worth a visit) or you can stay on for a tour around the lake.

  • Liked — Views
  • Disliked — almost perfect room scould have been a bit bigger
  • Stayed July 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank travellingbees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 15 August 2006

Excellent hotel on the lake with beautiful views from your room.
The rooms are nice and quite.
You can dine inside and outside with view on the lake.
15 minutes from the center of Luzern where you can park your car in a garage.

  • Liked — location
  • Stayed August 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank victor l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Seehotel Kastanienbaum

Property: Seehotel Kastanienbaum
Address: St. Niklausenstrasse 105, Kastanienbaum 6047, Switzerland (Formerly Kastanienbaum Swiss Quality Seehotel)
Region: Switzerland > Canton of Lucerne > Kastanienbaum
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Kastanienbaum
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Seehotel Kastanienbaum 4*
Number of rooms: 42
Official Description (provided by the hotel):
Welcome to Seehotel Kastanienbaum, 15 minutes to Lucerne, beautifully situated on the Horwer peninsula. Relax, enjoy the panorama of the lake and the mountains and discover the numerous opportunities to explore our region. ... more   less 
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