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Hotel Terrasse Am See
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Reviews (119)
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All reviewshistoric hotelrigi bahnfirst flooran enjoyable stayold world charmboat stationhome from homemain courselake lucerneoverlooking the lakechestnutfurniturehostsrailcomfortviewsswitzerland
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36 - 41 of 119 reviews
Reviewed 8 July 2010

Two hours by boat and train from Zurich Airport, this is the ideal spot for independent travelers. The views are fantastic and the English-speaking hosts provide wrap-around advice for guests of any age. Travel back in time on the old paddle steamers from Lucerne which dock beside the hotel terrace or take a trip up the mountain on Switzerland’s first mountain railway. The hotel is a listed building and retains the historic charm of its original designation – the Station Hotel. Some rooms have been modernized, but we love the old ones with big windows looking out over the mountain. In the evening, you can watch the sun go down over the lake from the first floor terrace after a wonderful meal from one of the top-rated chefs in the Lucerne region.

Stayed: June 2010, travelled as a couple
4  Thank ThirkellLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roland2003, Inhaber at Hotel Terrasse Am See, responded to this reviewResponded 21 February 2014

Dear guests

The you very much for the fantasic feed back.

In the meantime we renovated nearly all rooms. And we still have plenty of projects to make the stay at lake lucerne more comfortably.

Sincerely

Roland Scherrer, Gastgeber

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Reviewed 16 October 2009

My wife spend 3 - 4 weeks annually in Vitznau and I have been aware of Hotel Terrasse for some time and chose it for a stop over on my way from the US to a German conference. The couple who operate the hotel are most friendly and helpful. The rooms are small but cozy--I go to Vitznau for the food, the scenery, the walks, not to live in my hotel. The hotel is ideally located at the Schiffs,--and Bergbahn station and, hence, right on the lake. Noise from the boats and rail is limited to about 6:45 a.m. to maybe 10 pm (later on week ends for the midnight train); the "noise" is never bad and many might find the hustle and bustle agreeable. I think I was in Vitznau the [one, only] night of disco noise--it was a real pain and came from across the lake. I went to the station to be sure where it came from. btw: no loud bass noise heard from the hotel. A very nice Swiss hotel with atmosphere and great service.

  • Stayed: March 2007, travelled on business
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Thank DocHolliday_OhioUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roland2003, Manager at Hotel Terrasse Am See, responded to this reviewResponded 21 February 2014

Dear guests

The you very much for your feed back.

In the meantime we renovated nearly all rooms with historic furniture of the 19th century and the comfort and high tec of the 21st century.

We do have still plenty of projects, which will be realised step by step.

Sincerely

Roland Scherrer, Gastgeber

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Reviewed 25 June 2009

I guess it just shows that the luck of the draw plays a part when you're booking a hotel. My wife and I have stayed at the Terrasse twice: two years ago and twelve years ago (when it was under a different family ownership). On both occasions we specified, prior to our visits, the type of room and facilities we would expect. We knew that the hotel wasn't the same standard as the nearby Park, but chose it for convenience to the Rigi, the boat station etc.. The thing with the Terrasse is that it doesn't set out to be anything other than it is: a basic, clean, comfortable base from which to explore the surrounding area. Our en-suite bathroom was totally separated from the bedroom by a sliding door which, I admit, was a bit noisy. Pia and Roland have concentrated on encouraging 'hobby groups' and I'm not too sure that this doesn't detract from the attention given to other independent guests. Last time we stayed there were a couple of parties on two evenings, but we weren't disturbed as we had specified a room on the side of the hotel away from the restaurant, looking back up the lake towards Luzern. We found the food to be of an okay standard, with a reasonable choice. The waiting staff were friendly and efficient. Would we go back? Yes we would - hopefully next year.

  • Stayed: May 2007, travelled as a couple
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3  Thank adrian43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roland2003, Inhaber at Hotel Terrasse Am See, responded to this reviewResponded 21 February 2014

Dear guests

Thank you very much for the feed back.

Since your last stay we had the possibility to renovate nearly all rooms. The last 4 rooms will be renovated during winter 2014/15.

Sincerely yours

Roland Scherrer, Gastgeber

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Reviewed 17 May 2009

We went there for a wedding party. The staff was the most passionate and friendly at the end of the stay, when we payed and left. The greatest: the location. The worst: for >100 Euros/ night, small rooms, old bathrooms, no newspaper, bad coffee. Reasonable breakfast buffet. For this money, try something else. Forgot to mention the 2 EUR credit card fee, which made the whole experience ridiculously surreal... Welcome to the average swiss 2* hotel ;-(

  • Stayed: May 2009, travelled as a couple
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2  Thank lustigesbeispiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roland2003, Manager at Hotel Terrasse Am See, responded to this reviewResponded 22 January 2013
Google Translation

Liebe Gäste

Herzlichen Dank für Ihre Rückmeldung. Wir kennen das Problem von Hochzeitsgäste, die in einem Luxushotel die Party feiern, dann aber das billigste Zimmer in der Region buchen. Hier treffen Welten aufeinander. Ihre Erfahrung werden Sie nie mehr machen:
Aus dem Luxushotel wurde eine Klinik und wir haben unsere Zimmer 2011 unter Aufsicht der Denkmalpflege und Heimatschutzes umfassend renoviert, umgebaut und mit antiken, historischen aber restaurierten Möbeln ausgestattet. Dass dabei die neueste Technik zum Zuge kam wie Breitband Internet, Flatscreen, neue Sanitäranlagen (keine Gefahr durch Legionelose) und weitere "Saftey and Securitiy Tools", sei nur am Rande erwähnt. Dieses Engagement wurde von der Europäischen Hotel Union nicht nur mit 2 Sternen, sondern mit 3 Sternen und 310 Punkten belohnt.
Dennoch ist dies nur eine Etappe - der Weg ist noch weit, darum bleiben wir nicht stehen.

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Reviewed 3 days ago
Google Translation

  • Stayed: April 2018, travelled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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