Good facilities, comfortable lodges, friendly helpful staff. Bar and restaurant good. Local beer on tap. Well situated within easy reach of most attractions. Discounted tickets available from reception.More
- Free Wifi
- Free Parking
Good facilities, comfortable lodges, friendly helpful staff. Bar and restaurant good. Local beer on tap. Well situated within easy reach of most attractions. Discounted tickets available from reception.MoreShow less
Thanks for reviewing Darwin Forest
Everything from beginning of holiday to the end was exceptional. Nothing was too much trouble. All staff very attentive, friendly and helpful. We had a issue with the television and it was dealt with very quickly. Grounds clean and well looked after, lodges again clean and well looked after. Restaurant service very good, food quality very good and plentiful. My only comment would be they need light lunch snacks for example toasters and sandwiches. The have a cafe just over the way but if you like to be in a pub atmosphere then this type of food would be appreciated
Many thanks for reviewing Darwin Forest. We are glad you had an excellent stay and that all the staff made you feel very welcome.
Stayed here with three girl friends over a long weekend and was very pleased with the experience. We had a spa lodge with a hot tub and the lodge was finished to a great standard - all the mod cons (great oven!) and the hot tub was in perfect condition, we had no problems with temperature etc. We got massages in the spa on site and they were excellent. We ate in the restaurant and it was only OK - pub food really, but friendly service and good cocktails! Overall a really chilled holiday.
That's the good stuff, now to the things that could be improved... firstly the wifi is AWFUL. You cannot advertise it as 'free wifi' because it barely works. It's a very weak signal and you have to login every ten minutes or so, so it's not like you can receive regular messages or calls on your phone as there is no 3G or 4G or even GPRS signal there either. I appreciate that you don't go on holiday to stream Netflix or do lots of downloading, but the connection is barely adequate for WhatsApp. Having phone connectivity is a basic facility nowadays, and it really hampered our experience not being able to search for nearby attraction opening times, places to eat etc.
My second complaint would be around the spa access, as the rules around this are very unclear. We were told on the phone that we wouldn't have to pay extra as we had a spa lodge. Spa access is meant to be controlled by a fob from spa reception, and on our first day, they opened the door for us and left it unlocked as we were the only ones in.
On the second day, staff told my friends they had to pay £3.75 each to use the spa and argued with us that even though we had a spa lodge, we still had to pay. It doesn't even state on the website that you pay for the spa so overall it's very confusing.
Finally while I was using the spa, there was also a woman who was paying for access for herself and daughter, despite the spa door access being open to everyone anyway. This seemed really unfair and they should have just told her the door was open.
Thirdly, a word of warning to pack your own towels as the spa doesn't provide them(!!) we found this to be quite shocking as every other spa we've been to provided towels, so we had to use the ones from our lodge which then got all chloriney.
Overall our stay was really great, it could just have been improved by better wifi or phone signal, and clarity on access to the spa.
Many thanks for reviewing Darwin Forest. We are glad you had a lovely holiday. We are sorry you experienced problems with the wifi. Being in a very rural location we receive very poor mobile phone signal. However the wifi should have worked effectively and you shouldn't have had to continually login. If you had mentioned the problem to Reception our maintenance team would have done their best to rectify the problem. I am sorry to hear you misunderstood the difference between a spa lodge and access to the spa area in Evolution. Our spa lodges have private hot tubs on the veranda but you are still required to pay to access the spa area in Evolution. The spa charges are clearly stated on the facilities page and FAQs section on the website. This issue is not something that has arisen before, but we will use your feedback to review our communication.
Lovely clean lodges with hot tubs loads of extras even toiletries so much attention to detail lovely spa and swimming pool great for either a relaxing break or activity lovely bar and restaurant on site friendly staff
Plenty for children including crazy golf indoor and outdoor play area
also have bikes for hire
Would recommend this holiday for every age group
Many thanks for reviewing Darwin Forest. We are really pleased you had a great stay.
Had a fantastic stay here, went with extended family but had our own cabin with hot tub which was worth the extra money in our opinion! Cabins were clean and had everything we needed. Park was very well maintained and quiet, pool great. Wifi and signal were touch and go but that didn't bother us, we all put our phones away for 5 days! Will definitely be retuning in the future.
We are really pleased you had a fabulous stay with your extended family. We hope to see you again in the future.
This is the third year I have visited with friends and we love it. Excellent chalets that are very modern and very clean. We did not visit local attractions as we all live near but it's a great location for us all too meet up. Booked again on leaving for next year.
We are delighted you had an excellent weekend break - see you again next year!