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“Beautiful weekend”

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Packhorse Farm Camp Site
Certificate of Excellence
Reviewed 22 July 2013

This was the first time we had stayed at Packhorse Camp site....but it certainly wont be our last; we loved it; My husband, 2 kids (aged 14 and 11) and our little dog;

Our kids played cricket and footy in a small area - everyone was pleasant and welcoming.

Lovely and clean, perfect pitches, each has there own space; showers hot and clean- plug in toilets for hair strightners; Hairdryers supplied in toilets; Pot washing area with plug to blow up air beds or even a quick charge on your phone; A small freezer is provided to keep ice blocks in; The site even has a BBQ brick station for you to use the bricks and return at the end of use. Susan and her team cover everything;

Susan was so helpful from the first telehne call- pleasnat 'check in' - just an all round lovely place;

Only a couple of miles drive to Matlock Bath for a day out - Tansley was even closer for a pub meal in evening time;

Thanks for a lovely weekend and we will see you soon :)

Mr and Mrs Rimell

  • Stayed: July 2013, travelled with family
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Thank ROBERT1935
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 - 94 of 101 reviews

Reviewed 21 July 2013

Firstly, I would like to say this is a lovely campsite and we were thrilled when we arrived there. Sadly, the site was let down by its owners who seemed to have a problem with us even before we arrived.

We are a group of six friends who wanted to go away for a enjoyable, yet peaceful weekend camping. We should have had an idea of what we were in for when we made the call to book the site. When explaining we were 3 couples, we were told this is a family site and you can't come here for a "rave". This was the last thing we were planning!

We also asked for 3 pitches (as there were 3 couples), however with one couple from our group only staying the Saturday night, we agreed that instead of taking up a weekend pitch for only one night, we would squeeze the third couple on to the two pitches with us. Despite this, we were still charged full price for three pitches.

On arrival we picked up the receipt as instructed, put our tent up and had an enjoyable Friday night around our camp.

Our enjoyment, however, was ruined on Saturday morning by some woman, presumably one of the owners, who came over to us, without any introduction and proceeded to harangue us because we had parked our car in the wrong spot (we had unintentionally over-pitched).

Apparently, we would have known this if we had had the manners to knock on her door to say we'd arrived (we were only told to pick up the receipt and there was nothing saying we had to knock on the door marked "private" to say we'd arrived).

Anyway, being a novice camper, I had assumed that the pitches were set between the marker posts with the pitch numbers written on them. Instead, as we found out in no uncertain terms, the pitch markers were in the middle of the pitches. This seems illogical to me, as essentially the pitches are not marked out, but as I said I'm a novice camper and I was wrong. Fair enough.

Instead of asking us to move in a reasonable manner, the woman was rude and aggressive from the off. We would have been happy to move, but were subjected to a rant in front of a dozen other campers that was embarrassing and wholly inappropriate.

Without wanting to cause any more of a scene and having realised our mistake, my fiancée, who made the initial booking, offered to move the tent over a little too. Instead of appearing grateful, the woman responded by telling her that she did not like her attitude as she'd said nothing about the tent. I can assure you that the only person with "attitude" was this woman.

Also, when we asked where she wanted us to put the third couple, the response was that she wasn't sure she even wanted our friends to come because of the "trouble" we'd caused and that she'd refund their part of the booking. We declined her kind offer.

Later, a man came down to see us - I presume he was sent to make sure we were behaving ourselves.

We spent two nights on the campsite. On neither night did we make excessive noise, play loud music nor leave a mess. In fact we were just like every other camper on the site, wanting to enjoy our weekend, however, for whatever reason, we were made to feel completely unwelcome.

It has left a bitter taste and we still don't quite believe it happened. The site is fantastic, but because of this woman, we won't go back. I'm sure that will be music to her ears, however, as she wouldn't want us trouble-makers to return anyway.

  • Stayed: July 2013, travelled with friends
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10  Thank Neil_W66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2013

What can I say. Felt unwelcome from the first phone call when I enquired about booking pitches for three couples for a weekend to be told 'you can't come here for a rave.' Considering the youngest of us was 26 and the oldest 33 that wasn't quite what we had in mind. Two sets of couples were staying for two nights, one couple for one night. We were asked if we were happy to squeeze onto two pitches as they didn't really want to give away a weekend pitch for one night. We weren't thrilled with the idea, especially as we were charged full price (!!!!!) but whatever, we just wanted a weekend camping together so we agreed to be ripped off.

We turned up on the Friday and picked up the receipt from reception as directed on the telephone, pitched up and opened a few beers. Saturday morning we were accosted by a female who didn't even bother to introduce herself but asked us not to park our car next to the tent as a family were coming 'all the way from Yorkshire to stay for a week' and she felt we had over pitched our tent. When I enquired as to where the pitch extended to and therefore where we should park our car, I appeared to incite all hell to break loose. Apparently I had committed the crime of the century by assuming that the pitch ended at the start of the next pitch. This is evidently a cardinal sin on this campsite - novice campers beware - you should always pitch your tent directly in front of the pitch number, and woe betide you if you make a completely innocent mistake as to where you park your car. You would, apparently, have to be stupid to assume anything else, so I guess I'm stupid then! I was also informed that I should have checked in at reception - which I attempted to, but the twice I visited on Friday evening no one was there. No where on site is it indicated that you should knock on the door clearly marked 'private' to announce your arrival, so I didn't, not imagining this to be a problem. Apparently in failing to take the initiative to knock on the door and intrude on her Friday evening I had acted without common courtesy. Naturally I was grateful to have these flaws pointed out at full volume in front of everyone else on site on what had been a chilled out Saturday morning.

I have NEVER been spoken to so rudely. Naturally I know where to go the next time I need to be insulted and embarrassed in front of total strangers, and here's the fantastic bit - it only costs you £18 a night for the privilege. How soon can I go back?

Room Tip: Make sure you check exactly where your pitch extends to ...
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  • Stayed: July 2013, travelled as a couple
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11  Thank CharlottePonder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2013

A friend recommended Packhorse Farm as he'd heard good reviews - so a group of 8 VW campers booked ourselves in. The owner, Susan could not have been more helpful - she made sure we had a paddock to ourselves and ensured we was all in the same area.
The site itself was very well kept with clean toilets and showers, no litter scattered about and the campsite had a very relaxing feel to it!
Surrounded by countryside, what more can you ask for a retreat from the rat race, a perfect get away!
I would recommend Packhorse Farm without a doubt

  • Stayed: June 2013, travelled with friends
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1  Thank MorkC68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2013

Stayed here for one night to get a feel for camping. Put off by a site over run with kids who had little respect for noise late into the evening and didn't abide by the noise curfew. That aside, it was a very clean and well kept site in a great location. Tented areas partitioned off by hedges (good idea) as this provided some privacy. Very good facilities with a heated toilet block and ample hot water with free showers. Good pot wash area with free use of a freezer for your ice packs. I would recommend this site.

  • Stayed: June 2013, travelled with family
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Thank mark340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2013

We only stayed here for one night at the end of May but it was great. A beautiful camp site well kept and pitches separated by hedges. Picnic benches near pitches, lovely clean toilet block with hair dryers and free showers. Dog friendly. When we were there it was very quiet but can imagine it getting very busy as it is a big camp site. 5 minute drive to Matlock and Matlock bath.

Only down side is it is in the middle of now where, very peaceful but 40 mins to the local pub, although a beautiful pub staff and food fantastic, The Tavern. wouldn't recommend the Royal Oak

Would recommend if you don't mind a long walk to anywhere

  • Stayed: May 2013, travelled as a couple
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2  Thank Ally S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2013

Stayed here for the weekend ( last weekend of May). We had a lovely quite pitch with great views. Very pleased with the caravan site. We noticed that the tent site seemed very busy but that didn't affect us at all. The caravan site is separate and adult only. The toilet /shower block was clean and warm. Tansley is quite a walk away and it's up hill coming back ! but the site offered just what we wanted - which was peace and quiet and great views.

  • Stayed: May 2013, travelled with family
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Thank treecat54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Packhorse Farm Camp Site

Address: Packhorse Farm Foxholes Lane, Tansley, Matlock DE4 5LF, England
Region: United Kingdom > England > Derbyshire > Matlock > Tansley
Hotel Style:
Ranked #1 of 5 Speciality Lodging in Tansley
Hotel Class:3 star — Packhorse Farm Camp Site 3*
Also Known As:
Packhorse Farm Camp Site Tansley, Matlock

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