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Tina R
Cambridge, United Kingdom

Does the job

4.0 of 5 bubblesReviewed 15 Apr 2017via mobile
Comfortable, modern and clean. Well equipped en suite shower room. Good breakfast. Icing on the cake would have been having the restaurant open on a weekend evening. But then we would not have gone out and got some exercise if it had been open. :-)
Date of stay: April 2017
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LiseBarland, Directeur général at Ibis Geneve Aeroport, responded to this review
Responded 1 May 2017
Dear Tina R,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Thierry ABEL
Management

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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143 - 148 of 1,117 reviews
Reviewed 12 April 2017

A nice hotel. Near the airport (shuttle provided though actually only about a 6 minute walk anyway), multilingual staff, a warm welcome.
The restaurant was actually closed the 1 (Sunday) night we were there. Not sure if that's a weekly thing or a one-off. No matter though; there are restaurants nearby, but actually the chap in the hotel's bar area (which was open) actually did me a lovely toastie anyway, so I was fine even without the restaurant.
My room was nice enough; certainly clean and new-looking. It was a little too warm for my liking, but it was quiet enough there for me to open the window all night to cool down and still sleep. Seems a terrible waste of energy though.
Breakfast was a continental buffet; fine if not outstanding.
All in all, if you need to be near the airport or Trade Center, and if you are not bothered by being in downtown Geneva (which I have frankly found to be rather "grubby", especially near where many of the hotels are), then I would certainly recommend this hotel. I'd definitely stay there again. Top tip: as it's near the airport, it's also near the airport train station, so this means it's pretty well connected. I walked to the airport, hopped onto an intercity, and was on my way to work in Lausanne quickly and relatively cheaply (for Switzerland!).

Room tip: Just ask re temperature control options if you like your room on the cooler side.
Date of stay: April 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank 233danielr233
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 April 2017

We have stayed in the hotel for a number of years - as an overnight between a skiing trip and flying home. The shuttle bus (every 20 minutes) to and from the airport is very convenient. The hotel restaurant was closed when we arrived at 2000 on Sunday evening, but there are a couple of Italian restaurants on the man road very close by. We had pre-booked and paid for bed and full breakfast, however when we sought breakfast shortly after 10 o'clock the following morning we were told that the full breakfast service closed at 10.. The waiter checked with management and wrongly informed us that our booking had only included the continental breakfast (coffee, croissant, juice, pain au chocolat), which was available. During that meal we recovered our booking details online, and showed the "full breakfast" confirmation to the manager, who apologised andaccepted the correction and offered us a cooked breakfast choice. I suggested that a prominent note in each bedroom stating the opening times of the food offers in the hotel would be a worthwhile improvement to customer experience.

Date of stay: April 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank franklY9568JO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 April 2017 via mobile

Positive is there is free shuttle or on a nice day, an easy walk. Free wi-fi and breakfast is good quality and value. Staff are really friendly and very helpful. Rooms are clean and functional, bed is comfortable. Only negative is the room doors tend to make a noise when closed by heavy handed "oaf" type people. Would be nice to see the door equipped with slam proof feature. Also really good is you get a travel pass included so easy to go visit Geneva town (lots to see) and the pass works for all busses, trams and trains. Coming back just jump on a train to the airport and either hop a shuttle or walk. Good work Ibis, got it right with staff, quality and price😀 Good to see.

Date of stay: March 2017
Trip type: Travelled on business
Thank DaveR469
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 March 2017

We stayed here since we arrived late in Geneva. We decided to stay here knowing they have a very reasonable rate and have a free shuttle from the Airport. The shuttle operates every 30 minutes until 11:30pm. The hotel is a kilometre away, so if you miss the shuttle, you can always get a cab (take note though that Geneva transport is expensive).

Room is small but clean and bed is comfortable; it has everything you need.

They also give you a transportation voucher for the entire stay. To go to the centre there are 2 ways, one is by bus ( bus stop is nearby) which seems to be easier but longer (30 minutes more or less), the other one is by train which is fast but you need to go back to the airport with the shuttle to catch the train. Shuttle takes a few minutes to reach the airport and train ride to Cornavin (Central Train Station) takes 5 minutes. There´s a lot of trains going to Geneva centre. Almost all trains pass by Cornavin.

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank cindypB1888NA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 March 2017 via mobile

153€/day No Breakfast or cofee, water. Room access card has to be rewritten everyday. No Room Service and if food very expensive and bad. laundry extrimely expensive. Worst hotel ever been. The Room Cleaners take things from Room, has to claim travel pass and WiFi access cards because they were removed if left in room.

Date of stay: March 2017
Trip type: Travelled on business
1  Thank niscerato
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marketing_Accor_CH, Leiter Front Office at Ibis Geneve Aeroport, responded to this reviewResponded 23 April 2017

Dear Niscerato, Thank you for taking the time to tell us about your experience at the ibis Genève Aéroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your ibis Genève Aéroport Team

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