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“Newly renovated, very well located!!”

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Crowne Plaza Geneva
Ranked #1 of 6 Hotels in Cointrin
Pune, India
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Newly renovated, very well located!!”
Reviewed 16 January 2014

This property was being renovated when we stayed there for 4 nights in the month of june 2013,this was no hindrance though to us. The renovated rooms were excellent...the best part of this hotel is there is a bus stop just across the road which is well connected to the airport and the city. They have their airport shuttle every 20-30 min so incase you reach the airport station one can always use the hotel shuttle during your period of stay. This may not be a 5* property but is an excellent one. The staff were also pretty helpful. There was also good wifi connectivity in the rooms. In case of any need there is also a small Migro just down the hotel.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rajeshviswanathan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MyriamFischer, Guest Relations Manager at Crowne Plaza Geneva, responded to this review, 30 January 2014
Dear rajviswa,

It is with pleasure that we discover your kind review and are delighted to know that you had a nice and confortable stay with us.

We hope you will continue to choose Crowne Plaza Geneva for your future travel needs and are looking forward to welcome you back soon.

Best regards,

Myriam FISCHER
Customer Care Crowne Plaza Geneva
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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821 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
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English first
Abuja, Nigeria
1 review
Reviewed 27 December 2013 via mobile

It was a great experience at Crowne Plaza but the hotel needs a little improvement.
Wonderful staff, fastest internet, serene environment, timely airport bus shuttle, small rooms, high prices.
King James Yiye

Stayed November 2013, travelled on business
Helpful?
Thank King James Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arayer, Front Office Manager at Crowne Plaza Geneva, responded to this review, 30 December 2013
Dear King James Yiye,

We do thank you for your feedback and glad to hear that your enjoyed your stay with us.
Hope to welcome you back in the nearest future.

Best regards,
Najib Arayer
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
geneva
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 17 December 2013

We had our xmas dinner here on 12 dec...unfortunately, except for the entrée and dessert, the rest was simply not good.......fish was salty and dubious, main dish was grossly overcooked, potatoes (I think) were cold, and little touches like candles on the tables were missing. Furthermore the conference room was cold, and the carpets on the stairs were threadbare and worn out.
Dont know what a room costs, but unlikely I would recommend this place.

  • Stayed December 2013, travelled on business
    • Value
    • Service
Helpful?
Thank jimbeamGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Geneva, responded to this review, 1 January 2014
Dear jimbeamGeneva,

Thank you for taking the time to review our property. Our hotel is very proud of its level of service, cleanliness and quality of its product. I am sorry that we fell short of our goal on this occasion. It is very regrettable that the quality of food served on during your stay did not live up to your par. Please accept our sincere apologies for any inconvenience it may have caused you. I sincerely hope this incident will not deter from giving us another opportunity to serve you in the future. Your comments are very important to us and we are confident that the hotel management will take necessary actions to improve our guest experience.

We value you as our guest and hope you will continue to choose IHG for your future travel needs.

Sincerely,

Lera P
Case Manager
IHGCare
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Bern, Switzerland
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 December 2013

As a platinum member,I've got free Internet everywhere.But here I have to pay.And I've never got any points for my stay.They say because my boss has paid for me or the room price is cheap.Never again!

Room Tip: I've called to have a quiet room, but I've got a room with a street view, not garten view.
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank YBZ888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arayer, Front Office Manager at Crowne Plaza Geneva, responded to this review, 30 December 2013
Dear YBZ888,

Thank you for your feedback about your recent visit.
I am surprised why you didn't receive the free internet access as a platinum memeber and do appologize for this inconvenience. Regarding the points, well it depends on the type of booking that you have made, not all the rates are qualifying for points and this applies to all IHG hotels and not only the Crowne Plaza Geneva. If you would like to have assiatnce regarding your points, I invite you to contact me directly on the following email address: najib.arayer@cpgva.ch

Best regards,

Najib Arayer
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 13 December 2013 via mobile

It is quite clear that the maître knows what he is doing and commands the restaurant staff with great competence. Compliments to him. The restaurant has recently opened in the last month and a half of so. I had the green curry which was quite tasteless and featured a melange of preboiled chicken (not much of it) and vegetables some of which may have simmered along with the chicken a while back. The maître, quite attentive, accepted my comments with grace. As a result I was offered the Grand Cafe, desert in petit fours, of which I was only impressed by the freshest if raspberry. The dearer included what seemed to be a pana cotta with revolutionary orange pearls a la Heston. The pana was passed its prime - lifeless, hard gelatinated and utterly forgetful, the orange pearls brinking on the edge of disgusting. A chocolate covered mini bread of pistachio most boring, a mini apply tart a la upside down cake which could have been used in the Ukranian protest marches to throw against politicians, and mini tart a la creme with heavenly raspberries. But only the raspberries were heavenly. Everything else wished for a real chef to bring out it's intended flavour. Lastly, the service. Quite slow and biased to lovely middle aged women who well deserved the attention. Not a place I would make reservations to but would patience if I am stuck on a cancelled flight layover as I am now. Beat of luck to the maître!

Stayed December 2013, travelled on business
Helpful?
Thank torstenfetzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Geneva, responded to this review, 1 January 2014
Dear torstenfetzer,

Thank you for taking the time to post a restaurant review of our property. We are glad that the service received on this occasion was at par with expectations. I regret though that the food selection was not completely satisfactory. We appreciate your feedback and your business.

We hope to get a chance of hosting you again soon!

Regards,

Pam G
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level Contributor
267 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 12 December 2013

We stayed here for one night recently. The hotel appears to be nearing its completion to a full refurbishment - it all smells new!

We have no complaints - the staff at reception were excellent. Bubbly and informative without being a pain. After a long drive we felt welcome. The room was spacious and well appointed (new) with all the expected facilities. Breakfast was international but the hot items were hot. Again the staff were attentive without being on top of you.

We were given a public transport travel pass for our stay with city maps and info - the 10 bus/trolley car from outside takes you direct to the centre.

We would not hesitate to return - one note of caution is that this is, in effect, an airport hotel rather than a city centre one but as I noted the public transport is good.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nsander219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MyriamFischer, Guest Relations Manager at Crowne Plaza Geneva, responded to this review, 30 January 2014
Dear nsander,

Thank you for writing a detailed review about your last stay in our property.

It is a pleasure to read that our staff and the quality of service you received contributed to your well-being during your stay at the hotel.

Looking forward to see you back in Geneva very soon.

Best regards,

Myriam FISCHER
Customer Care Crowne Plaza Geneva
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata (Calcutta), India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 December 2013

If you are looking for a hotel close to the airport or the convention center then this is it. I was here for a conference at the convention center at Palexpo and that is a stone's throw away from the hotel. They arrange for a shuttle to take you to the conference venue and also to the airport every 20 minutes. The staff are friendly and courteous. The only reason that it does not get a five star rating is that it takes about 15 minutes by bus to get to the main station in Geneva or the lake front. Otherwise it is a very good place to stay.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dr_arindam_ghosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arayer, Front Office Manager at Crowne Plaza Geneva, responded to this review, 30 December 2013
Dear dr_arindam_ghosh,

We are glad to hear that you had a lovely stay with us and we hope to welcome you back soon.

Best regards,
Najib Arayer
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Geneva

Property: Crowne Plaza Geneva
Address: avenue Louis-Casai 75-77, Cointrin 1216, Switzerland
Phone Number:
Region: Switzerland > Canton of Geneva > Cointrin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Cointrin
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Crowne Plaza Geneva 4.5*
Number of rooms: 366
Official Description (provided by the hotel):
The Crowne Plaza Geneva makes every effort to make you feel at home away from home and welcomes you in a modern and elegant superior 4-star hotel. Our 366 rooms offer a contemporary design and a relaxing atmosphere. Located near the airport and the Palexpo conference and exhibition centre, the hotel is ideal to explore Geneva in no time; you will be able to get to the city centre in only fifteen minutes. Enjoy the tourist attractions, the walks around the lake, the vibrant streets and luxury shops of the city centre! Feel like shopping? Geneva’s biggest commercial centre is located a few minutes away from the hotel. The hotel offers a free hotel shuttle bus from the airport and a well as a Public Transport card to the city centre. Restaurant Seventy5 welcomes you all year round in a modern brasserie style. The chef invites you to enjoy creative and innovative cuisine: grill, raw bar, vegetarian and seasonal products. To relax, a beautiful terrace awaits you on the garden side during the summer. The Seventy5 is perfect for your business meetings and guarantees fast and friendly service in just 30 minutes with our “Business Lunch.” With a banquet and conference centre of 18 modular rooms and a total capacity of 1200 people, the Crowne Plaza offers one of the largest event areas in Geneva and is the right place to meet. Whether you are coming to Geneva on business or to discover the treasures of Calvin’s city, the Crowne Plaza Geneva offers a quality image of Switzerland and welcomes you in a world of elegance, generosity and authenticity. ... more   less 
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Also Known As:
Crowne Plaza Geneva Hotel Cointrin
Ramada Geneva
Ramada Cointrin
Cointrin Ramada
Ramada Hotel Geneva
Crowne Plaza Geneva Canton Of Geneva, Switzerland

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