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“Not for couples, business people, families, old people....”
Review of Dinn Ri Hotel

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Dinn Ri Hotel
Ranked #4 of 5 Hotels in Carlow
Certificate of Excellence
Kilkenny, Ireland
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Not for couples, business people, families, old people....”
Reviewed 23 August 2013

basically if you are on a stag go here, on a hen go here. Noisy, unsecure parking (lost a wing mirror) dont know why its classed as a hotel with only 12 rooms, no lobby, more of a glorified super pub than a hotel.

Room Tip: STAY AWAY if on business
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DavidD H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinnRi_Response, Guest Relations Manager at Dinn Ri Hotel, responded to this review, 19 September 2013
Hi David,
We are very sorry to hear that you had an issue in the Plas Na Saoirse Car Park and also that your stay with us was not as you had hoped. We acknowledge that there can be a noise factor on club nights which we do try to bring to the attention of our customers when booking. We value all reviews and genuinely take them on board and so we thank you David for your feedback.
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111 reviews from our community

Traveller rating
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    5
    9
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
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English first
Sligo
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 August 2013

Rooms and staff very good but:-
Only Irish T.V. stations available in bedroom. No wifi. The bedrooms are above a disco which in itself is not too noisy but its when the punters come out onto the street is where the noise really is annoying. When I stayed a gang of lads must have thought they were on the Stretford End at Old Trafford for one and a half hours after the disco. Not for the light sleeper. Parking is in a public car park which cannot be too secure. Will not be back ear plugs or not.

Room Tip: I don't think there any rooms that are not sound proof.
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinnRi_Response, Guest Relations Manager at Dinn Ri Hotel, responded to this review, 19 September 2013
Hi Charlie,
Thank you for visiting us and also for taking the time to post your TripAdvisor review. All feedback is very welcome and is always taken on board and addressed. We are delighted that you found both our rooms and staff to be “very good”. In relation to wifi, we do provide free wifi access in the bedrooms however in August it was brought to our attention that there was an issue at one point and the router was reset. It is now working fine again. We do apologise that it was out of action on the night of your stay. Regarding parking, due to our very central location we must share parking facilities with shoppers and visitors to the town centre. Also you are quite right, that on club nights there can be an external street noise factor which, although out of our control, we do try to bring to people’s attention when booking on club nights. Once again we genuinely appreciate all of your feedback Charlie. Thank you.
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Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2013

I had the most wonderful weekend in the Dinn Ri. There was 14 of us in total and we stayed in the Dinn Ri apartments as the hotel was booked out. The apartments were spacious, clean and only a 2 minute walk to the hotel. The staff in the Dinn Ri are wonderful from the minute you arrive they are so helpful and friendly.We did the Bollywood dance class and the girl that was teaching it was so friendly and made it fun and relaxing. The Saturday night was the hen party the 3 course meal was delicious and the entertainment was great. We were escorted by the manager up to the nightclub were we were given a reserved section and the security kept an eye on us so that there wasn't anyone messing or bothering us. The whole experience and treatment given to us by the staff of the Dinn ri made you feel like VIP's. It was a fantastic weekend and I would highly recommend the Dinn Ri Carlow to anyone we loved it so much that we are already planning our next visit.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ln2012dublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinnRi_Response, Guest Relations Manager at Dinn Ri Hotel, responded to this review, 6 August 2013
WOW 5 out of 5 across the board! We would like to extend to you a very big THANK YOU from all of us at Dinn Rí Carlow. It is fantastic to hear that you had the ‘most wonderful weekend’ with us. Thank you for your great compliments relating to our staff, the afternoon dance class and accommodation organised as well as the food and the entertainment later in the evening. We do our very best to make important celebrations memorable for our guests and for that reason it is very encouraging to hear that you found ‘the whole experience and treatment’ made you ‘feel like VIP’s. Thank you once again for your wonderful comments and for recommending Dinn Rí. We look forward to welcoming you and all the lovely ladies back again very soon!
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La Porte Texas
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 July 2013

Overall the hotel is nice but there were a couple draw backs that could be fixed and make this a 5. The good parts is that the rooms are clean and well appointed and the staff was very friendly. There are many places to eat and shop withing walking distance. The down sides were the parking is shared with the bar and shopping center so you get free parking from 18:30 and 8:30 but during the day you have to pay the full rate of 1.2 euro per hour. There should be some type of parking discount for guests. The other issue was there is no a/c or fans in the room and the windows do not open wide enough to get good air flow, most times this would be no problem except there was a heat wave while we were there and the room was uncomfortably hot. I know the hotel has no control over the heat but having a few fans available for guests would make there stay much more comfortable.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laportecadillac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinnRi_Response, Guest Relations Manager at Dinn Ri Hotel, responded to this review, 22 July 2013
Hi there,
Thank you for visiting us and also for taking the time to review Dinn Rí Hotel on TripAdvisor. We value all your feedback and sincerely thank you for compliments regarding our "very friendly staff" and our bedrooms. We also appreciate your comments regarding daytime parking on weekdays when, due to our central location, we share parking facilities with shoppers etc; with the upside of the location being, as you point out, that there are many good places to eat and shop literally on your doorstep. Regarding A-C, generally our Irish weather leaves us with little requirement for controlling high temperatures! However we do understand that the recent extremely hot spell made the rooms warmer than usual and that you would have welcomed a fan. It is a pity that you did not mention this to us, as we would certainly have done our best to facilitate you - apologies that we did not think to offer you one on arrival. We are glad that you were pleased with your visit generally and we thank you for your overall 4 out of 5 rating. Nice that you got to see Ireland in the sun - we hope that you enjoyed your trip to the Emerald Isle (-:
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Kildare, Kildare, Ireland
2 reviews
Reviewed 1 July 2013

I attended a hen night in the Dinn Ri hotel on Friday 28th June. The service we received from start to finish was amazing. One lady in particular Irene was exceptional leading us to and from venues and areas with the great courtesy Found. We felt like stars for the weekend. I would highly recommend this hotel for a hen/stag party as they have excellent packages available. The food in the bar and restaurant was superb and again the staff were so friendly and welcoming. I really can not compliment this hotel enough and intend bringing the family down some weekend for a meal

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annmarie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinnRi_Response, Guest Relations Manager at Dinn Ri Hotel, responded to this review, 22 July 2013
Hi Annmarie,
Thank you very much indeed for your 5 star rating and excellent recommendation on TripAdvisor referencing ‘amazing service’, ‘superb food’ and our ‘friendly and welcoming’ staff. We are thrilled that you really enjoyed your stay at Dinn Rí with all the girls and we will certainly pass on your compliments to the chef and all the staff. We are also delighted to hear that you plan to bring the family down for a meal some weekend and we will look forward to welcoming you all. Thank you Annmarie - we very much appreciate you taking the time to share your positive feedback.
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Bantry, Cork, Ireland
1 review
Reviewed 28 June 2013

Full marks for Customer Care! I arrived on Thursday afternoon with my 11 year old daughter having booked the night before. The staff were so helpful. The Manager came to me and immediately said that the place would be noisy tonight because of a disco and without any prompting from me, he sent me in for a coffee (on the house!) while he sought alternative accommodation for me and my child. Within 5 minutes, he was back, having secured a booking with another hotel which matched the price of my original booking and more! He even told me that if I wasn't happy with the new option, to call him and he would arrange an alternative! I was blown away by this service, attention and customer care. On this alone, I would recommend the Dinn Ri - especially if you're young, don't have children with you and want to boogie!

  • Stayed June 2013, travelled on business
    • Service
Helpful?
Thank Rita K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinnRi_Response, Guest Relations Manager at Dinn Ri Hotel, responded to this review, 22 July 2013
Hi Rita,
It is fantastic to read that you rated your experience with us so highly and award Dinn Rí Hotel ‘full marks for customers care’! We are delighted that you were ‘blown away by the service, attention and customer care’ you received. As explained on club nights there could be a slight noise factor, so if staying with children, it's better to be safe than sorry, hence more suitable alternative arrangements were made for you. Thank you Rita for sharing your positive experience on TripAdvisor.
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Dublin, Ireland
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 27 June 2013

We booked the Dinn Ri for a surprise 50th last weekend and from start to finish there's not one thing I could could complain about. Before we booked I emailed Noeleen lots of times , checking dates and availability and different special offers and also as it was a 50th we had 14 ladies of different ages so we wanted to make sure the entertainment was suitable for all ages. Every email was answered quickly and Noeleen provided all the information we needed every time so we decided to book. When we arrived on Saturday afternoon the receptionist was lovely , very pleasant and very helpful. She checked us into 5 rooms very quickly and efficiently. We had finger food as part of our package which was ready exactly at the time we asked for it and we were given the reserved seating area we had requested. The food was lovely , top quality and plenty of it which was great and just what we needed after travelling. All lounge and bar staff were great all night. Our deal also included entry to the nightclub , when we ready to go in we were taken by a member of staff and brought through without having to queue and again given a reserved seating area. Breakfast the next morning was great , all orders were taken and we didnt have to wait too long but long enough to know it was freshly cooked and served again by lovely, friendly staff. We were given a free late checkout which was great and allowed us plenty of time before leaving. The rooms were very nice , not much of a view but we weren't there to sit looking out the window. We never left the Dinn Ri form the time we arrived to the time we left and we had no need to , everything we needed was provided onsite. On Sunday we all met in the bar before leaving and there were lots of families there enjoying Sunday carvery and it seems like a nice place to bring the kids for dinner but I don't think I'd bring kids to stay the night , not at the weekend anyway. It's far too busy and would be too noisy for kids. The girls have decided we head from Dublin to Dinn Ri for our Christmas night out so that in itself is recommendation enough so we'll definitely be back.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karenxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinnRi_Response, Guest Relations Manager at Dinn Ri Hotel, responded to this review, 22 July 2013
Hi Karen, 5 out of 5...thank you so much! We really appreciate you taking the time to write such a fantastic review about your stay at Dinn Rí Hotel. We are absolutely delighted that you were so impressed with the overall experience and with your references to our ‘lovely, friendly staff’ etc. We put great emphasis on delivering high quality and enjoyable group party packages and it is therefore very important to us to deliver on our promises, so again it is great to know that the customer service, timeliness, quality of food and the overall experience impressed you. Similarly we are very pleased to read all your examples of the things that made you feel really 'looked after' and that all your needs were met under one roof. Best of all is hearing that you plan to return at Christmas - that's great news and we all look forward to seeing you and all the ladies on your return trip to Dinn Rí Carlow. Again many thanks for your wonderful review - we very much appreciate you spreading the word about your enjoyable stay and we value your custom.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dinn Ri Hotel

Property: Dinn Ri Hotel
Address: Tullow St., Carlow, Ireland
Region: Ireland > Province of Leinster > County Carlow > Carlow
Amenities:
Hotel Style:
Ranked #4 of 5 Hotels in Carlow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Dinn Ri Hotel 3*
Number of rooms: 10
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