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“Christmas Break”
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Review of Boscobel Mansion

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Very good
4 reviews
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Holiday Rental House -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Boscobel, Saint Mary Parish, Jamaica

Reviews from our community

Very good - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Not suitable for vacation rental”
Reviewed 20 August 2017 for a stay in August 2017
person found this review helpful

Sorry Long Review. First let me say Ms Joy is a sweet lady who was always around to answer any question and give suggestions on the area. That is the only plus. She lives upstairs along with another male tenant who was also very nice. The problem is the kitchen and living area are shared space with the owner and tenant. Which was fine but we were never informed of this prior to booking or arrival. We met the gentleman tenant when he came down for breakfast the next morning. We was under the impression that we was renting the entire space and unaware the living space would have to be shared with owner and tenant. Turned out not to be a problem because they were nice people but this needs to be communicated to guest prior to booking. Due to a death in the family, some nights we did have more people staying then booked which made the space a little crowded. But thankfully Miss Joy was very understanding of this.

Problems with the house:

1. We were told prior to arrival there was AC and Wifi. There is NO AC. 1 of the 3 bedrooms had a ceiling fan and she has a couple plug in fans which only one worked well. So our stay was very hot and muggy. The Wifi does NOT work very well and some days Not at all. The last week I just gave in and bought and international data plan from my cell provider.

2. The first night of our stay the shower in our room flooded the floor so we had to use shower in other bedroom for remainder of trip which had really low water pressure and was not very clean. My aunt washed the shower curtain by hand but still not great. A few days later the toilet in our room broke. Miss Joy was able to get someone to fix it but it took 2 days. There was a half bath in the hall in which we could use toilet but it was also not very clean. Then the shower in another bedroom also broke but was able to fix in 2 days. But during the 2 days we had only one working shower out of 3.

3. Hot water heater broke so for almost half of our 2 week stay we had to boil water or take cold showers. Which was not fun.

4. The washer machine was broken. So we planned to do laundry during our stay but ended up having to go to a laundromat in Ocho Rios.

5. Overall the house was not very clean and had a lot of spiders, ants, roaches and other bugs which are expected in the Caribbean if a place is not kept dry and clean.

All of these issues with the house made it a very uncomfortable stay and in my opinion not suitable for a vacation rental. I like many others come on vacation to relax and the issues with this house made our stay very stressful. Some of us ended up spending extra money to stay somewhere else on the island for a couple nights.

Date of stay: August 2017
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Sep 2017
I take pride inn keeping my house clean prior to your arrival pillows washed cloth sofas cleaned all bedding and towels cleaned. House cleaned down to the fridge so quite surprised at your comments. Your booking was for 5 people but on arrival there was 7 extra blow up bed provided plus you driver sleeping on couch. It soon became 9 without complaint. for over a week. Water heater was not turned off as instructed so twice my electrican had to be called you only had to wait one day for repairs. And all bathrooms worked. I accomadated the heavy flow of your family due to a death and was constantly putting out your rubbish from the kitchen due to food being cooked throughout the day or there would have been bugs. There was a full degicel 30 day internet package and american wind machine fans in the rooms. Your comments are very unjust as two days later i had guests with no complai ts
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
“Christmas Break”
Reviewed 16 July 2017 for a stay in December 2016

Family of 10 (5 adults, 5 children) stayed here over Christmas and New Year's. It was a nice break away, we woke up every morning to the Jamaican heat, sunshine and lovely sea view.

The host stayed upstairs and was available when needed, she helped with the cooking, cleaning and changed the bed linen when required. A car was also available for hire with a driver, whenever we needed to go into town or to the beach.

The host also arranged pick up and return to and from the airport with the Duta transportation company.

It was a great holiday, the children had a fab time... it's a pity it was only 2 weeks!

Date of stay: December 2016
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
31 Jul 2017
This was my first booking and with a such a large group I wondered if I would cope but all went well. They went out most days and entertained themselves in the evening watching movies and the children playing games with the young one using my driver to take them clubbing. I enjoyed the laughter of the children and watching them play outside even with a few disagreements among themselves and a few tears they seemed to love Jamaica.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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