The hotel is really cute on the outside. The staff is very friendly and helpful. They didn't speak much English, but between their limited English and our limited Spanish, we managed. That part of the stay was fun actually. The problems began with the rooms. There is no carpet and the wooden floors creak very loudly. The beds are bad. You can actually feel the springs individually. The lamp that is mentioned on their website that is in the rooms is a very small desk lamp that 2 queen sized beds are supposed to share; however, the air conditioner worked well when there was electricity to run it! There is an open window in the bathroom that you have to find something to stand on to close it and even then you have to be tall enough to reach it. If you don't close it, bugs come in. We closed the bathroom door at night and the bathroom was full of bugs in the morning. The lights went out for hours both nights we were there. We were first told that it only happens occasionally, but the next night a different manager that did speak English a little more told us it happens every night. If they know this, they should have supplied flashlights. One night we had to walk back to our room in complete darkness (with 3 kids) and decided to leave because we couldn't see a thing. The next night, we were escorted to our rooms with a flashlight, but we still had no way of seeing. We used our cell phones and computers to have light. Also, when there is no electricity, there is no hot water (read Cold shower!) and restaurant selections are limited. The food wasn't that good there and like the other person said, there is NOTHING to do in the neighborhood. We would not go there again.
- Official Description (provided by the hotel):
- Enjoy the tropic rainforest in a small and welcoming hotel operated by a Costa Rican family just 82 km from San José. At the same time learn about our natural sustainable project, taste our delightful variety of plates in our menu restaurant, rest in superior rooms with queen size beds, air conditioning and terrace. Also take advantage of our safari tour on the Sarapiquí River or enjoy our adventure tours in the area. ... more less
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- Also Known As:
- Hotel El Bambu Costa Rica/Sarapiqui