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“Lodge Style Accomidations”

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Hotel Hacienda Sueno Azul
Ranked #1 of 1 Hotels in Horquetas
Certificate of Excellence
Los Angeles, California
Level Contributor
47 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Lodge Style Accomidations”
4 of 5 bubbles Reviewed 5 June 2013

We stayed here for a few weeks. The rooms are simple/rustic but do the job. If you are wanting 5 stars accommodations this is not the place, however, if you want a genuine Costa Rica lodge experience that sits on the edge of a beautiful river and rainforest this is the place to go! I'm not a bird watcher but there were a lot of them staying here so I assumed there were a lot of unique birds in the area. I did see some Toucans. Also, the food is excellent! Friendly staff!

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChrisChris79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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187 reviews from our community

Traveller rating
    83
    58
    27
    8
    11
See reviews for
40
68
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11
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Boston, Massachusetts
Level Contributor
50 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
1 of 5 bubbles Reviewed 11 May 2013

I was very excited about this hotel based on its website and some of the photos I found on various websites. Unfortunately reality was a different thing!

Let's start with the good...

PROS:

1. The waitress and bartender was SO helpful and SO very attentive that it was great!

2. The rooms are huge as are the showers

3. They offer activities

4. My room had a nice patio that overlooked a pond

CONS:

1. My room was missing half of its furniture... there was one bed and bench NO other furniture and the rest of the HUGE room was empty.

2. The towels provided were musty smelling and so rough.

3. The lighting was inadequate once it got dark

4. The ceiling fan was so old I thought it was going to fall off but it was so muggy I had to use it. It was also dirty so it did not help my asthma ... as it spun dust was coming off it.

5. I would have loved to leave the doors open to the patio.... but I was in one of the last rooms on the property and I did not feel safe leaving the doors open (they had screens) while I slept.

6. Since I was one of the last rooms (and mind you there was NO one at the property while I was there so I'm not sure why I had to hike 5-8 minutes in one direction each way) I had to walk along the walkway in the dark -- they were not well light so thankfully I had a torch (flashlight) with me.

7. Some portions of the ground were just not well maintained -- dirty, overgrown etc

8. The pool was dirty when I went to go in it ... I did complain and in the morning it was cleaner

9. The breakfast buffet food items were so greasy and unappetizing.

10. Did I mention the HUGE hole in the roof over the dining room? It did have a tarp on it but we had several showers while we were visiting.

11. Don't waste your time walking up to the "museum" it is NOT well maintained, dirty, and just not worth the effort. It could be very nice if some thought, time and care was put into it.

Overall, disappointed and would not choose to stay at this location.

Room Tip: Ask for a room closer to the reception area so you do not have to HIKE
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  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Nelle_1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Billericay, England
Level Contributor
207 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 bubbles Reviewed 1 April 2013

We stayed for 2 nights as part of a Costa Rica tour. The room was 'rustic' meaning no glass in the windows, no a/c and no fridge but just to sit outside on the patio in the early morning and evening and watch and hear the birdlife (and cayman) over the lake was really nice. Our room was just as far as you could get from reception - I can't remember the number - and we were offered no help with our luggage or a trolley. Our tour guide had already told us that the food wasn't worth having so we ate out both nights but breakfast on the 1st morning was disappointing with our 'fresh' fruit tasting bad. There was hardly anyone there, perhaps only 3 or 4 other people, but some groups arrived during the day so there was more at breakfast on the 2nd morning and hence breakfast was a bit better. The grounds are nice and the walk to the cascades may be long and hot but its worth it, particularly if you see the butterfly farm as well.
The wifi is a bit hit and miss but is that really important?

Room Tip: A long walk from reception may be worth it to get a lake view although I think there arerooms nearer...
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  • Stayed March 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank go9ers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Placitas, New Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 March 2013

I was part of a tour group that stayed for only one night. Everyone wanted the stay to be longer. The setting & the grounds were spectacular. The food was wonderful & the staff was great. It was one of the most memorable places that we stayed on the tour. The Howler Monkey's added a great chorus to top off the one night stay. I will recommend this spot to everyone that is going that way. Enjoy fellow travelers!

Room Tip: Room number 43 was great!
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  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gothenburg, Sweden
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 19 January 2013

Quite nice rooms. Large area. Friendly but ignorant staff and some are quite lazy. The so called botanical garden is a bad joke. The maps of the area were probably once up to date. As a matter of fact, the whole hotel resort has by far exceeded the best before date.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lasseinga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 10 September 2012

The location is great but no chef so the food was just made in the micro wave.
Furthermore the food is seriously overpriced compared to the quality they serve. They should also add prices for everything you can order.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank W0ut3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio De Belen, Costa Rica
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 21 August 2012

We were in sueño azul for 2 nights. It is a beautiful place to be with its own
waterfall and horses. A beautiful garden with a lot of space. The view from your room is pretty. You have a look at the river. The rooms are clean and big. The buffet is a little poor as well in the morning is with dinner.

Room Tip: Take a room with airco
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johan104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Hacienda Sueno Azul

Property: Hotel Hacienda Sueno Azul
Address: 12 | Sarapiqui, Horquetas 3630-1000, Costa Rica
Region: Costa Rica > Province of Heredia > Sarapiqui > Horquetas
Amenities:
Bar / Lounge Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Horquetas
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Hacienda Sueno Azul 3*
Number of rooms: 64
Official Description (provided by the hotel):
Hotel Hacienda Sueno Azul has a unique rustic elegance style where good taste and nature stand out. It is a magnificent place to rest and detoxify both mind and body. Sueno Azul is the perfect blend between nature and comfort. With an excellent panoramic view towards lakes and mountains, its 64 rooms are beautifully decorated with a rustic touch, furnished with Queen beds, ceiling fan or air conditioning, private bath with hot water, hair dryer, safety box, and a private terrace. ... more   less 
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Also Known As:
Hotel Hacienda Sueno Azul Costa Rica/Sarapiqui

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