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£225
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Traveller rating
469
85
76
35
50
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30 - 35 of 715 reviews
Reviewed 5 December 2023

Seeing the hotel from a distance looks really nice, seeing it close up the lay out and design is even better.
From the start the staff were very welcoming, very knowledgeable and were always hands on with any questions or requests we needed. The design of each facilities, hotel and our room is what stood out most. When entering our room we were welcomed with an anniversary card and even at dinner the staff congratulated our anniversary. Service was great once again with room service being very prompt and even at dinner many choices and staff were very hands making sure everything was meet to our standards. The foods a bit pricey but overall tasted and cooked very well. My partner loved her bubble on top of her drink too another great perk. Overall the stay was great we both left as happy customers.

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Brooklyn M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sergio Gomes, General Manager at Cave Hotel and Resort, responded to this reviewResponded 7 December 2023

Dear Brooklyn M

I am delighted you celebrated such a special occasion with us and had a great experience

Fantastic food, drink and friendly and attentive service are hallmarks of Cave Hotel and I am delighted to read how evident these were during your time with us.

The team will be very proud to know their hard work and efforts have not gone unnoticed.

We all look forward to welcoming you back to Cave Hotel very soon.

Warm wishes

Sergio Gomes

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Reviewed 4 December 2023

THE VERY BEST CHRSTMAS WORK PARTY EVER!!
This will take some beating I can tell you. The venue was dressed beautifully. The food was off the scale AMAZING. The staff on the evening were very attentive and Jamie was a dream to liaise with. No parking issues. We will be back. Thank you.

Date of stay: December 2023
Trip type: Travelled on business
Thank michelle_tidman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sergio Gomes, General Manager at Cave Hotel and Resort, responded to this reviewResponded 7 December 2023

Dear Michelle

I am delighted to read your feedback about your party night with us.

Fantastic that you enjoyed the event and the food and service.

It's wonderful to hear that Jamie provided such great service and made your Christmas party the best eve .

I will definitely pass on your kind words to him and the rest of the team.

Thank you and we look forward to welcoming you again in the future

Warm wishes

Sergio Gomes

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Reviewed 2 December 2023

We Visited The Cave This Evening & Was Greeted By Ruyman! Just Amazing - The Best Service We Could Have Asked For! Friendly, Chatty, Knowledgeable, Attentive & A Genuine Diamond! The Festive Afternoon Tea Was Fantastic Too - Highly Recommend! We Will Be Back To Visit Again Soon! Thanks Again To Ruyman & The Cave! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Date of stay: December 2023
Trip type: Travelled as a couple
Thank ABBIE W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sergio Gomes, General Manager at Cave Hotel and Resort, responded to this reviewResponded 7 December 2023

Dear Abbie W

Thank you for sharing your lovely feedback following your recent visit at Cave Hotel & Golf Resort.

I am delighted to hear that you enjoyed the food and the service.

It's wonderful to hear that Ruyman provided such great service and made your experience unforgettable.

I will take great pride in pass your kind words to Ruyman and we look forward to welcoming you back in the near future.

Warm wishes

Sergio Gomes

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Reviewed 2 December 2023

Nice hotel for a short getaway. Room was very nice facing the golf course. Stained carpet but overall ok and not completely unbearable as everything else made up for this. Huge tv for Netflix and chill. Lovely bathroom with dark features.

Fire pit restaurant excellent food. Will travel back just for that. Atmosphere very nice. Room service food also delicious.

Staff friendly and welcoming. Overall nice experience

Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Tatiana M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sergio Gomes, General Manager at Cave Hotel and Resort, responded to this reviewResponded 7 December 2023

Dear Tatiana M

Thank you for your glowing 5* review of your recent experience at Cave Hotel & Golf Resort.

Guest experience is our top priority and this is achieved through great cooking, service and ambiance and I am so pleased we have delivered on these aims resulting in your time with us being so fantastic.

I am delighted you celebrated such a special occasion with us and had a great experience. It will be my pleasure to pass on your kind words to our team.

It would be an absolute pleasure to welcome you back to join us again here in Cave Hotel. Please do not hesitate to contact us directly for any future reservations. We will be more than happy to oversee your return.

Warm wishes

Sergio Gomes

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Reviewed 2 December 2023

The room is as lovely
However the dressing gowns where dirty, kettle didn’t work

I would stay again 💯
I can’t recommend enough Morgan the outstanding service she had given us due to the room being little bit tatty

Morgan was professional, give us the care that we need would deal with her on our next visit
6 stars to her

Ruyman was fantastic in the restaurant

Karen was as great

Date of stay: December 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Katie D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sergio Gomes, General Manager at Cave Hotel and Resort, responded to this reviewResponded 7 December 2023

Dear Katie D

Thank you for sharing your lovely feedback following your recent visit at Cave Hotel & Golf Resort.

We are grateful that you have pointed out the elements of your stay that were less than perfect and we are sorry to learn of these.

Thank you for your kind words about our staff members, Morgan and Ruyman .I will make sure to pass along your praise to them.

It would be an absolute pleasure to welcome you back to join us again here in Cave Hotel. Please do not hesitate to contact us directly for any future reservations. We will be more than happy to oversee your return.

Warm wishes

Sergio Gomes

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