We had an absolute amazing time at Shangri-La Rasa Ria right from the moment we arrived. We were greeted with big smiles and ice tea upon our arrival, and that set the scene for the rest of the holiday. The staff were so courteous and accommodating, and just genuinely lovely, going out of their way to make our stay special. An example - and a real highlight - was dinner at Coast restaurant, where a member of our party was serenaded for his birthday and one of the restaurant staff members, Leticia, went above and beyond to give us excellent service and food, as well as some special touches to make the occasion even more special. Thanks Leticia!
Our rooms were clean, comfortable and beautifully laid out. There was so much to see and do on the grounds, with the golf course being a favourite with the boys and us girls making several visits to the day spa (highly recommend the "In Harmony" treatment - pure bliss!). We also made use of the jet skis, which was brilliant fun, saw the orang-utan (an experience to remember), and spent a good deal of our holiday chilling by the pool or on the beach watching the sun set.
We absolutely loved it and will definitely be coming back!More