We didn't stay at this hotel, we were at the sister hotel (Tanjung Aru). Our visit here was only for the day to see the Orang Utan's and be nosey. The sanctuary really was amazing, and they really seemed to care about the animals which often isn't the case in other places. I was very lucky to experience them so close up as they came right down to us once the main bulk of the crowd had had gone. An amazing experience I would recommend to everyone!