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FrancesR66
Isle of Sheppey, United Kingdom

Mrs rayif

5.0 of 5 bubblesReviewed 28 Sept 2019via mobile
Beautiful hotel very friends staff plenty of Resturant and bars around the hotel
They supply beach and pool towels do no need to take your own .
You get a free bus to the wet and wide park which is where the other pools and beach is but can walk in (5 minutes if you don’t mind waking plus thTs where the entertainment is of a night time there nothing in the main hotel it self,
House keeping was very good we had a very good lady who look after our room nothing was s problem for her
We was only there for one week so we didn’t do Ny tours
The only thing I say if you play bingo that was very expensive 5 euro for one ticket but you not playing for money your playing for a bottle of there champange and a few more bits ,
Date of stay: September 2019
Trip type: Travelled as a couple
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Aska_Lara_CRM, CRM Agent at Aska Lara Resort & Spa, responded to this review
Responded 30 Sept 2019
Dear Mrs.Rayif,

We are delighted to read your beautiful five-star review about your recent visit to Aska Lara Resort & SPA. Thank you very much for highlighting our attentive staff and cleanliness of the room. We appreciate your comments - guest feedback help us make the necessary improvements to make our hotel better. We would love to have another opportunity to host you again at our resort sometime.

Sincerely,

Mira Leylek
CRM Agent
Aska Lara Resort & SPA
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 28 September 2019

spent with my family an amazing week in Aska Lara,

At the beginning I want to thank Tugba Karakus from Aska Lara team, who helped us two weeks before we arrive to organise everything for our stay, she stayed in touch until we had our rooms, and her help and availability even after her work time were priceless.

Let's begin with rooms, we booked two standard rooms, and they were super clean, the decoration fresh and modern, and house keeping really great, always with smile and very helpful.

The restaurant was great, a small advice try to variate lunch, but the rest is really perfect.

Wet and wild park is great, shuttles are always available, the maximum waiting time is 10mn, so you never feel that the beach and water parc are not in the hotel

animation team is amazing, DJ in the pool is great and kind, kid's club is the best one I experienced since years, staff are kind and speak many languages, especially the moroccan girl that was amazing with my daughter, so thanks to her.

bars and other restaurants were very good, the beach clean and huge so we felt very comfortable

wish all the best to Aska Lara and can't wait to visit you next year...

Date of stay: September 2019
    • Location
    • Cleanliness
    • Service
1  Thank nazim25ien
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aska_Lara_CRM, CRM Agent at Aska Lara Resort & Spa, responded to this reviewResponded 30 September 2019

Dear nazim25ien,

Needless to say we are extremely grateful for your wonderful review. It's always great to see that what we do is highly appreciated and to hear about positive experiences. Special thanks highlighting our dedicated team member Tugba and our entertainment team. We will definitely inform them how they helped to make your stay a memorable one. We appreciate your valuable comments and look forward to meeting you again in the not too distant future.

Best regards,

Mira Leylek
CRM Agent
Aska Lara Resort & SPA

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Reviewed 26 September 2019

The hotel is wonderful and clean and the service is excellent. The staff Mete is very helpfull and are always there to help. The Aska Chef Snack restaurant at the wet and wild has very good food!! 1127 Stephanie

Date of stay: September 2019
Trip type: Travelled with family
Thank Stephanie F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aska_Lara_CRM, CRM Agent at Aska Lara Resort & Spa, responded to this reviewResponded 27 September 2019

Dear Stephanie,

Thank you so much for sharing your five-star review while being on holiday. It's great to see that you found your stay with us enjoyable. Special thanks for highlighting our Aska Chefs restaurant and its excellent service. Our team member Mete will be thrilled to hear your praiseful words. We wish you a pleasant and memorable vacation!

With best wishes,

Mira Leylek
CRM Agent
Aska Lara Resort & SPA

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Reviewed 25 September 2019 via mobile

Unbelievable evening at the Turkish al a carte.
Food was unbelievable. I WILL be back again
And the service just made our evening
Massive thankyou to yunus, Eser and sukru for a fantastic evening. You made our night very special and we cannot wait to see you again. Thank you so much.

Date of stay: September 2019
Trip type: Travelled as a couple
Thank louieadair
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aska_Lara_CRM, CRM Agent at Aska Lara Resort & Spa, responded to this reviewResponded 26 September 2019

Dear louieadair,

Thank you very much sharing your feedback with Tripadvisor community. It's so flattering to read that you thoroughly enjoyed your a la carte experience. Special thanks for highlighting our dedicated team members who helped to make your stay an enjoyable one. They will be happy to hear your words of praise. We wish you a pleasant and memorable vacation!

Warmest regards,

Mira Leylek
CRM Agent
Aska Lara Resort & SPA

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Reviewed 24 September 2019 via mobile

We stayed here for the last 10days of August. Came in a family group age range 15-64. We picked the hotel because it had a short transfer time waterpark and beachfront.. We arrived early hours of the morning, 1st impression of the lobby was very nice. Reception staff were friendly and approachable very efficient. Check in took only a few minutes before we were shown to our rooms on the 4th floor. Between us we had 2 adjacent rooms overlooking the "river" and towards Lara Center. They are good size clean excellent air-conditioning, bathroom, nice rainhead walk in shower. Not sure about the scales( who wants to know how heavy you are after an all inclusive holiday). The rooms have a mini bar that is stocked daily with water beer and a selection of soft drinks. Housekeeping was everyday and very good. The food here is amazing and you can get both food and drink 24/7 the main restaurant is very busy but we had a great waiter Cemal who found us a table at the rear of the restaurant every night and even had our drinks waiting for us. This was a nice touch by him he was very friendly. The food presentation is fantastic and so is the quality never have we been somewhere with so much choice and it was never repetitive. The chef's here do a great good job everyday.
The hotel is set over 2 locations but this isn't an issue ( it's also not a surprise if you have done your homework).The hotel run a shuttle service from about 8am till late but the walk is only 5mins and if you cross the road at the traffic lights there is no worries.
The waterpark is good, entertaining our 15yr old. There is a splash zone for the little ones. Beach is clean the sand gets very hot shoes required. We spent alot of time at the beach as we found it cooler due to the breeze and the sea was warmer than the pools. There was a young lifeguard on duty during our stay he was very nice talked about the turtles ( we were lucky enough to see).
You don't need to get up early for sun loungers if you are going over to the beach or waterpark unless you want to be right next to the pool. The pools at the hotel beds go fast and the water isn't very deep the area here felt crowded so we stayed beachfront. They do ice cream from 12-4 and you just help yourself on both hotel sites. At the water park they also did Turkish pancakes. Plenty of snack bars which we used for lunch ( the menu is priced in Euros bit we were never charged) it's nice to get a sandwich and not have to go back to the main restaurant. They do cakes in the afternoon in the main hotel and they are delish as they are at dinner. They have an indoor pool which we did use it's ok nice and quiet. They have a spa but we didn't use it. The hotel hairdresser does a great Turkish shave, and the shops are not to overpriced. You can get bottled water everywhere. The lifts get very busy so at times we used the stairs but the stairwell is very hot. All staff here couldn't do enough for us. We would not hesitate to come back here . Fabulous holiday very relaxing excellent quality.

Date of stay: August 2019
Trip type: Travelled with family
2  Thank dizzy75_11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aska_Lara_CRM, CRM Ass. Manager at Aska Lara Resort & Spa, responded to this reviewResponded 25 September 2019

Dear dizzy75_11,

We really appreciate your having taken the time to write this review with such a detailed description of our facilities, services and staff. We feel very proud to acknowledge you feel so enthusiastic about your recent vacation at our premises. I am sure a lot of travelers will consider it useful and clarifying. We heartily appreciate your kind words and the whole lot of new guests we may gain thanks to you. Many thanks for the praise and kind words you have addressed to hotel departments and staff you have mentioned in person, we will definitely share your comments among them. We also would like to invite you to become a member of our Aska Blue loyalty program, making the registration blue.askahotels web site and enjoy special privileges like one free a la carte restaurant, 50% discount on beach cabana etc. ! We will be looking forward to seeing you here again!

Sincerely,

Jana Revina
CRM Ass. Manager
Aska Lara Resort & SPA

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Reviewed 24 September 2019

We travelled as a family of 5 (2 adults and three teenagers) this hotel didn’t disappoint. activities and the pool scene are either a bus shuttle away or 5mins and it was amazing the children really enjoyed. Everywhere is so clean, there is a wide variety of food every day, therefore you didn’t get bored of the same food and staff all went above and beyond. Cant wait to return 🙌🙌

Date of stay: August 2019
Trip type: Travelled with family
2  Thank kfoley219
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aska_Lara_CRM, CRM Ass. Manager at Aska Lara Resort & Spa, responded to this reviewResponded 25 September 2019

Dear kfoley219,

We would like to thank you for the opportunity you have given us by choosing Aska Lara for your holiday destination, and for the comments you have made about your recent stay with us. It is our greatest award to read such positive reviews, and to see that the service you have experienced in our hotel was praiseworthy. We are very glad your children had an enjoyable time in our WnW park. We truly hope we will have an opportunity to welcome you again and make your holidays memorable once again.

With kindest regards,
Jana Revina
CRM Ass. Manager
Aska Lara Resort & SPA

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