We stayed at this hotel for 3 nights, from July 13 -16, mid-winter season in Chile. Booked a room on the fourth floor and expected to have a stunning view of the trees and forest. We could see the trees but we also had a view of the roofs of the surrounding buildings, such as the other hotels, indoor pool, restaurants, etc. We asked to change rooms and realized that most of the rooms have a view of the surrounding roofs, which are not disguised by plants on something. Do not think you will be sleeping in the middle of the trees
The staff is very young, nice, has a lot of enthusiasm and tries to be helpful, but they lack experience, it seems like they are amateurs.
We had to hold the hose to cool down the hot tub, while the man in charge of doing this had to check on another hot tub, they had run out of tea at breakfast, the water in the indoor pool and Jacuzzi was not very warm.
Geographically the place is nice because of the surroundings and the area is beautiful, this is a very beautiful part of Chile, but you could stay at any hotel near the lake and would have a better view. We found the place, service and view expensive for its value
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- Also Known As:
- Huilo Huilo Nothofagus Hotel Chile/Neltume