Montana Magica is part of the Huilo Hilo complex which also includes the Baobab Hotel. Both hotels are interconnected. Any comment about one hotel also applies to the other since Management is one and the same. This place is a must see, unique in the world. The concept could not be better: It is built in the middle of a biosphere declared as a national heritage by UNESCO. Biosphere here means Patagonian wilderness. The place is extremely remote, from whatever direction you are trying to travel there. Making a reservation is equally challenging. The tourist office at the International Airport in Santiago tried to book a room for me. They were told by someone at Huilo Huilo that they could not take a reservation over the phone and that I would have to send them an e-mail. I did as requested, but there was never a reply. When I met some folks later on my trip they told me that the hotel is notorious for poor service, but they tried to call on my behalf. They could not get through to any of the phone numbers found on the internet. Hours later, it so happened that there was a tourist office at the bus terminal in Valdivia from where I intended to start my overland journey to the hotel. They tried to call, but told me that they could not do it for me because the number was not a local one, but one in Santiago. They referred me to the Locutorio Publico where someone dials the number, routes the call to a nearby phone booth and keeps track of the charges. Guess what, I got a reservation. I was quoted a price that was difffrent from what a friend of mine got quoted only a few days earlier for a basic single occupacy room. Anyway, that price seemed to hold until I arrived at around 9:15 p.m.. At check-in the price had gone up by approvx. USD 40. I made a fuss and was given the originally confirmed price. This price was good until it came to check-out, when again they tried to overcharge me. This time by double the price. Again I had to argue with them. This time the excuse was that they thought I had reserved a room with double occupancy. Finally this got straightened outy, too and I left toward San Martin. Going there in winter is a challenge because beyond Pirihueico there is no public transport available. You either have to hitch a ride from someone you meet on the ferry from Puerto Fuy or you are out of luck and may have to return with the same ferry 2 1/2 hours later or so.
Coming back to the hotel: All in all a worthwhile experience. The architecture is stunning and so is the food and the scenery. Yet, one more caveat for the winter travelers: the hotel cannot be heated comfortably. There are some ugly space heaters inside, but they cannot heat up the entire place.
- Official Description (provided by the hotel):
- Emerging from between the southern Andes is the Magic Mountain, a volcano from whose peak a stunning waterfall makes its way down. It serves as a reminder of the majesty of Mother Nature. Come and share in the magic of being part of a real life fairy tale in this charming location buried in the middle of the native forest. ... more less
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- Also Known As:
- Huilo Huilo Montana Magica Lodge Chile/Neltume