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“Great big house with plenty of things do to.”
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Average
20 reviews
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Overview
Holiday Rental House -
4 Bedrooms, 2 Bathrooms, Sleeps 16
Big Bear Lake, Big Bear Region, California

Reviews from our community

Average - based on 20 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Nsarabia
1 review
“Great big house with plenty of things do to.”
Reviewed 25 August 2016 for a stay in August 2016

I was pleasantly surprised with how big the house was. It was clean and had more supplies in it than I had anticipated. We would stay here again! The kids loved it! And the jacuzzi was a nice touch too.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
26 Aug 2016
Dear Guest,
We're so pleased that the cabin was MORE than you had expected and that you had a great family vacation here in Big Bear. Thank you so much for your feedback and we hope to have you back very soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malvinman...
1 review
“Not satisfied”
Reviewed 19 July 2016 for a stay in July 2016

We were not told that there's no aircondition,when we arrived , the place was hot and humid and the receptionist just told us to open the windows and it was 70's F outside. Summer time.The rooms were hot also in the night even the Windows are open, beds are not comfortable so some of us were not able to sleep and not able to relax.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Jul 2016
Dear Guest,
We're very sorry for the issue you experienced at this property during your stay. A/C is very hard to come by in the mountains and we're very sorry for any discomfort that this may have caused. Thank you for letting us know about the beds so we may improve and make our cabins better for you and other guests. We hope you will return to Big Bear soon and stay with Cool Cabins."
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palmdale ca
Reviewed 21 March 2014 for a stay in March 2014

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
21 Mar 2014
We are so sorry to hear you had these issues. Next time, please feel free to give us a call regarding any maintenance issues as we do answer 24 hours a day! We are looking into each item you mentioned and making sure it all gets taken care of. We hope to see you soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Rancho Cucamonga
Reviewed 26 February 2014 for a stay in February 2014

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
redlands
Reviewed 18 January 2014 for a stay in January 2014

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
18 Jan 2014
On behalf of Cool Cabins, we are sincerely sorry for the experience you had with a member of our staff. It is never our intent to make any guest of ours feel unwelcome. After reading this we had a meeting with everyone who works in the front and informed them that it is their FIRST priority to accommodate our guests in a friendly and personal manner no matter what the circumstances!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
CA
Reviewed 9 January 2014 for a stay in January 2014

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
9 Jan 2014
We will contact the owner in regards to your review. However, the owner is in progress of revamping the home so our future guest can come and enjoy.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
san clemente
Reviewed 14 March 2013 for a stay in January 2013

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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