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Reviewed 22 October 2016
for a stay in September 2016
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Too much wrong with this property to mention.We complained to cottages 4 u on our return about the condition of the property, cleanliness & certain equipment, we felt robbed.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
23 Oct 2016
We were very surprised to receive this as when you dropped off your bags you mentioned how thorough the cleaners were. You complained about flies! This happens in hot weather. You said the well wasn't safe. The well has been checked by Cottages 4 u and French Country Cottages as being safe. You were two adults and we have plenty of families with young children who are happy that it is safe and secure. You complained about there not being a ladder to the pool but this has to be removed between guests for safety reasons. All you had to do was pick it up. We were told by Cottages 4 u that you didn't want to pay for the cleaning and when you realised you had to pay, you certainly made our cleaners work. It took them a long time to remove and recycle all your gin bottles! Nobody has ever complained about the cleaning of our property before and to think we went out of our way to let you in early. Yes we appreciate the decking needs some repair work and this will be done now that it is the end of season. We cannot always repairs things when guests are present. And the bath towels are not too small - they are standard size.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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