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“Revisited a piece of Paradise!”

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Kims Beachside Retreat
Ranked #1 of 1 Hotels in Toowoon Bay
Certificate of Excellence
Reviewed 29 July 2014 via mobile

Ken & I revisited "a piece of Paradise"!
Kims Hideaway was just as beautiful as ever!
When you arrive, you are greeted by friendly Reception staff before going to your Beachside Bungalow.
We stayed there two nights this time but we are returning in September.
The Buffet style meals, as usual, are always delicious with a variety of meals to choose from. The Dining Room staff are always very friendly too.
Before Dinner, you can enjoy a Cocktail in the Lounge.
Everything about this beautiful "Hideaway" is fabulous & we look forward to returning in September.

  • Stayed: July 2014
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1  Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementKims, General Manager at Kims Beachside Retreat, responded to this reviewResponded 2 August 2014

Thank you for your comments on our “piece of paradise” and we are pleased that you had another enjoyable stay and are returning to visit very soon. We are delighted that our staff looked after you, and the food a gastronomic experience which is changed daily to ensure the delicious variety we serve. We look forward to welcoming you again soon for another fabulous stay.

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Reviews (319)
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187 - 193 of 319 reviews

Reviewed 9 June 2014

We went there for the first time this long weekend.

Here is what I love about Kim's:

- The View
'Position' is Kim's trump card. The view from our beachfront bungalow was second to none. We were right on the beach with an unobscured view, overlooking beautifully maintained grounds. The coastline there is pristine.

- No Children Policy
The resort is exclusively for adults so you can be assured of no noisy children at dinner - yippee! It's all refreshingly civilised and so relaxing.

- Holiday Feel
Don't let the pictures of the 'dated' decor put you off. It's a 'cool kitsch'. Our room made us feel like we were on holidays straight away. It was fun and really adds to the feel of the place. Remember this is Australia's oldest resort. Going made me feel like I was stepping back in time.

- Service
It's the little things at Kim's that makes all the difference. You get your own table for every meal - with a personalised welcome card! I loved that. When you leave the room for breakfast, your room is made up. When you go for dinner, your room is made up. When it rains, an umbrella is left outside your bungalow door etc.

- Super friendly
I have never experience more genuinely friendly reception and wait staff ... really!

- Well managed
The owners were there at the restaurant to welcome every guest, every single night. We couldn't quite believe it. Their very presence ensures everything runs like clockwork and there are no problems with service.

What impressed us most was the number of repeat customers staying. I think that says a lot.

Side notes...
Kim's does not cater for customers who want a beautifully presented meal on a plate. All meals are served buffet style, and while the buffet itself is well presented, it is not the best we have eaten. The food is good, but not in the 'amazing' category. Personally I think the buffet is Kim's main 'achilles heel'.

Food aside, I would still go back for another weekender just for the view and service.

Room Tip: Go for a beachfront villa/bungalow or don't bother!
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  • Stayed: June 2014, travelled as a couple
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2  Thank Simon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementKims, General Manager at Kims Beachside Retreat, responded to this reviewResponded 10 June 2014

We are delighted that you enjoyed your long weekend stay and thank you for your kind review.
It is always so pleasing to read what our guests love about Kims and we are extremely delighted that you found our absolute beach location, an escape for adults and the holiday atmosphere we have created so fantastic. The staff always enjoy hearing about the service they provide and they all endeavour to give an experience you will remember. Thank you for appreciating our hands on approach, it has ensured the consistent success of Kims over many years and contributed to our very high repeat guests. The food we serve is always with fresh and quality produce and we continually change and create new dishes for our buffet. We call our buffet a well laid out table that has a selection of choices to please the majority. I appreciate your comments and like all our reviews we refer to them often for continued improvement. We look forward to you creating more memories on your next stay.

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Reviewed 13 May 2014

Any positives you read about this establishment are correct. We have returned time and time again over many years, We are in Tourism running our own very busy business, when the opportunity to escape from a 7 day occupation ....and we are able to dedicate time for us Kim's is the answer for three glorious days and nights. The setting, management & staff, the food, the service, the privacy,& the accommodation all constitute my assessment for Kim's to be the very best of anywhere we have stayed in all our travels in Australia and overseas. Here it is only 2 hours from our home. 100% recommendation is the best I can say and if it was so 200%....

Room Tip: The Chalets on the beach with the sound of the ocean is a fantastic sleeping delight
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  • Stayed: May 2014, travelled as a couple
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Thank BygoneBeautys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementKims, General Manager at Kims Beachside Retreat, responded to this reviewResponded 17 May 2014

Thank you for reviewing our property so beautifully. We were truly humbled with all your kind words describing ourselves and our special place. We are pleased that you enjoy returning to Kims for a memorable escape and we look forward to welcoming you both again soon. We appreciate that you found everything to be the very best of any place you have ever stayed and that again your experience was 100% or more.

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Reviewed 9 May 2014

It was out first stay at Kim's and we arrived on a Tuesday and left on a Sunday. We were celebrating a birthday and they very kindly organised a cake - home-made and delicious, and when we couldn't finish it, they wrapped it, and let us take the plate back to our cabin. That set the tone for the stay - good food, generous hospitality and a strong personal touch.

Our cabin was on the beach - a gorgeous outlook and with the soothing sound of the waves to send us to sleep. The bathroom was large and well-appointed with a fantastic shower and instant hot water - brilliant. The room service never disrupted our activities as it coincided with meal times, meaning that we returned from breakfast to a sparkling room, with the bed made etc. Unlike a hotel where you often have to navigate the housekeeping, Kim's attention to this detail meant we got the most from our room while we were staying.

The staff went out of their way to be helpful, without being intrusive, managing to strike just the right tone. The massage each of us had was heavenly.

Everything from the bottle of champagne and roses when we arrived, to the little gift on departure, made the experience memorable.

Kim's have worked out how to deliver something special. We'll be coming back.

Stayed: May 2014, travelled as a couple
Thank Maserop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementKims, General Manager at Kims Beachside Retreat, responded to this reviewResponded 13 May 2014

Thank you for your lovely review and we are delighted that you enjoyed your first visit to Kims. We are pleased to have made your birthday celebration more memorable and that you found everything from the lodge, food, staff and massage all wonderful.

We will proudly display a copy of your review for all our staff to see as they always enjoy knowing that our guests enjoy their experience with us.

We felt immense pride with all your comments and most especially your last line “Kims have worked out how to deliver something special”. It is what we strive to achieve and we are thrilled you stayed with us.

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Reviewed 20 April 2014

Have stayed here several times before and it's a pleasure to return each time.
High quality timber bungalows set on the beach in a tropical garden. Heaven !
Rooms are very spacious, discreet, with balconies, superior bathrooms, extremely well equipped.
Rates include full buffet breakfast, lunch and dinner. The choice and quality are of a superior level hardly found in other places. Finest fresh seafood, cold cuts, salads, hot dishes, fine cheeses.
Only the very best is served here.
Attractive bar with huge choice of drinks and cocktails. Great terraces overlooking the ocean.
Excellent service trough out.

  • Stayed: April 2014, travelled with family
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1  Thank Karel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementKims, General Manager at Kims Beachside Retreat, responded to this reviewResponded 23 April 2014

Thank you for your review and it was lovely to welcome you and the family to Kims again recently. We are very humbled with your comments and are pleased that you find the accommodation, food, cocktail bar, location and service all excellent. We loved the comment “choice and quality are of a superior level hardly found in other places”, thank you this is our aim and we are delighted you experienced this.

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Reviewed 7 April 2014

This place is delightful; the palms, the superb tropical gardens, the history and the ambiance could be straight out of "South Pacific". We had a beachfront bungalow which was terrific - how beautiful to wake up to the sea and the sunrise. The buffet style meals are like staying at a friend's house; lots of high quality fresh food and amazing desserts. The seafood was stunning! Worth a visit as a special treat - recommended highly!

Room Tip: The garden bungalows are very close to the beachfront anyway and half the price.
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  • Stayed: March 2014, travelled with family
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1  Thank Mazeyhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementKims, General Manager at Kims Beachside Retreat, responded to this reviewResponded 14 April 2014

Thank you for your review and we are delighted that you felt the beach location and ambiance, wrapped within our sub tropical rainforest could have been anywhere in the South Pacific. We are pleased you enjoyed waking up right on the beach with stunning uninterrupted ocean views and even early enough to enjoy watching the sunrise. We pride ourselves on our fresh homely prepared dishes and we truly enjoy sharing our creations with our guests, glad that you also enjoyed them. Hope you return soon for another special visit.

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Reviewed 4 March 2014

We recently spent two nights at Kims and loved our experience. The location is superb.We stayed in a terrace villa which was fantastic. Very well appointed, spotless and spacious. A one minute walk to the beach was wonderful. Staff were attentive without being intrusive. We were however rather disappointed with the food. Certainly plenty of it but felt it lacked flair and creativity and not what we would have expected from such a high end resort. Aside from this, we are pleased we have experienced this little piece of paradise.

Room Tip: We chose a terrace villa with a jacuzzi and would highly recommend.
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  • Stayed: February 2014, travelled as a couple
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Thank MP2182014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementKims, General Manager at Kims Beachside Retreat, responded to this reviewResponded 6 March 2014

We are pleased that you experienced our piece of paradise and found your villa fantastic and our absolute beachfront location superb. We are sorry that you found the food lacked flair, we continuously change our menus and update products to today’s trends and it is disappointing that you felt this way. We are so proud of our product and staff and once again delighted that you had a lovely time.

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Additional Information about Kims Beachside Retreat

Address: 16 Charlton Street | PO Box 1, Toowoon Bay, New South Wales 2261, Australia (Formerly Kims Beach Hideaway)
Region: Australia > New South Wales > Toowoon Bay
Amenities:
Free Breakfast Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Toowoon Bay
Price Range: £309 - £449 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kims Beachside Retreat 5*
Number of rooms: 11
Official Description (provided by the hotel):
Kims Beach Hideaway is located right on the beach with absolute ocean views and just over an hours drive north of Kims. Accommodation is in individual timber lodges with a seperate restaurant and cocktail lounge. Meals are included in most packages and served buffet style. Kims in adults only and a Small Luxury Hotel of the World. ... more   less 
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Also Known As:
Kims Beach Hideaway Hotel Toowoon Bay
Kims Beach Hideaway Wyong

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