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“Good park, en-suite sites needs a bit of TLC.”

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Adelaide Shores Caravan Park
Certificate of Excellence
Adelaide, Australia
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good park, en-suite sites needs a bit of TLC.”
Reviewed 8 March 2014

Fantastic caravan park, close to public transport if required. Excellent facilities for kids - jumping castles, 2 pools, water play area etc., etc.. Helpful and friendly staff on arrival. The grounds are well looked after, mown and watered regularly, although our site had no grass and was very sandy. There was a fair bit of litter around the site too. Hopefully the grass will have recovered by the time we stay next year. We stayed for 3 weeks, and had no en-suite service in that time! We had the same site last year and I reported a dripping tap in the en-suite. It was still dripping this year despite the fact it was reported once again in the 1st week of our stay!! The en-suites are in desperate need of an up-date!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Libbyh46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide_Shores_SA, Manager at Adelaide Shores Caravan Park, responded to this review, 11 March 2014
Hi Libbyh46,

Thanks so much for taking the time to provide feedback on your stay. I'm very sorry to hear the dripping tap did not get fixed. I will follow that up with the maintenance team, thank you for alerting us to the problem. It's great to hear your enjoyed our grounds and all the activities we have to offer.

We certainly look forward to seeing you again next year! Thanks again for your feedback.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
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English first
Ouyen, Australia
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 March 2014

Great place to stay for Clipsal race. Terrific villa - clean and comfortable. Quiet too! Friendly staff with quick check in. And just over the Sandhills is the fabulous beach. Thanks Adelaide Shores - we will be back.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide_Shores_SA, Manager at Adelaide Shores Caravan Park, responded to this review, 4 March 2014
Hi Jenny H,

Thank you very much for the terrific feedback on your stay with us during the Clipsal 500. We are delighted to hear you enjoyed your time with us and it's great to hear you'll be back!

Thanks again for taking the time to review Adelaide Shores and we look forward to seeing you next time.
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Sydney, Australia
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 February 2014 via mobile

We stayed here for 4 days and it was so much fun! The camp kitchen is huge with plenty of room to cook and sit down. The amenities were also very big and reasonably clean. The individual sites are massive and very green/ grassy! Me and my boyfie are 18 and we managed to have an absolute ball in the waterpark, and the beach is literally a 2 minute walk and very relaxing/isolated. Glenelg is also a very short distance by bus or car and is an awesome little town! Highly recommend grabbing a beer or something in the pubs. The pier is also very beautiful at sunset! Overall a really good spot to stay, no complaints whatsoever except for the wind we experienced on the last night! But that's out of the big4's control.

Stayed February 2014, travelled as a couple
Helpful?
Thank Lschuijff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide_Shores_SA, Manager at Adelaide Shores Caravan Park, responded to this review, 4 March 2014
Hi Lschuijff,

Thanks so much for taking the time to review our Caravan Park, we are very pleased to hear you enjoyed your time here. We certainly did experience some unexpected wild weather during your stay but it's great you still managed to enjoy the lovely West Beach and Glenelg.

Thanks again for your feedback and we hope to welcome you again at Adelaide Shores next time you visit Adelaide.
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Adelaide, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2014

Stayed in dormitory accommodation with a group of children in over 42' heat with NO AIR CONDITIONING! What type of accommodation place doesn't have air conditioning in this day and age?
Not sure how they can charge people money to stay there. Certainly would not recommend in weather above 20' (or below 18' as there was not any form of heating either).

  • Stayed February 2014, travelled with friends
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank d w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide_Shores_SA, Manager at Adelaide Shores Caravan Park, responded to this review, 5 March 2014
Hi d w,

First of all, thanks for taking the time to provide us and your fellow travelers with feedback on your stay at Adelaide Shores. I'm sorry to hear that you had to experience the accommodation without air conditioning, the temperatures during your stay were certainly extreme. I have passed on your suggestion to install air conditioning to this area, so thank you for bringing your concerns to our attention.

If you would like to discuss this issue further, please call our customer service department on 8355 7320. Once again, your feedback is much appreciated - thank you!
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Penola, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 February 2014 via mobile

Very friendly staff to help u with booking in. We stayed in a cabin for one night which offered the simple things like bed and bedding, kitchen facilities , towels, air con etc . Was only a couple feet from beach . Pool and play area had it all for families to enjoy clean and well kept facilities . Only prob needed more info on places to eat if u get sick off preparing meals ! But over all a awesome place to stay for all types

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Chandalin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide_Shores_SA, Manager at Adelaide Shores Caravan Park, responded to this review, 4 March 2014
Hi Chandalin

Thank you very much for your feedback. We are very happy to hear your enjoyed your time with us.
We will certainly look into providing more information about local eateries.

Thanks again for taking the time to review your stay and we hope to see you again soon.
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London, United Kingdom
Level 6 Contributor
80 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 8 February 2014

We stayed here for two nights in a cabin (no 15). The reception staff were extremely helpful as we were a 'walk in' and hadn't booked; they shuffled bookings around to allow us to stay in the one cabin for both nights. And the cabin we got was right next to the beach/beach gate so very convenient.

The cabin was two bedroom and large enough for our needs. It was tired in appearance and the decor/furniture is very worn but for a short stay this was ok. Unfortunately our stay coincided with temperatures over 40 degrees so the AC was tested and it failed to cool all the rooms. The main bedroom did have a fan but this also struggled. Without a sea breeze things got quite hot! On the second night the sea breeze was so strong it blew in sand!! In other conditions the AC would probably cope better. Ants were also an issue so everything had to be kept in the fridge to avoid being eaten. Be sure to have bug spray handy. We had no problem with noise.

We had takeaway from the cafe and enjoyed it. The menu had enough choice and the service was fast. There are some lovely tables near the beach to watch the sunset. There is also a paved path that goes all away along the coast (down to Largs I think) & this is great for a walk/run/ride.

We would happily stay again & just hope next time the weather is cooler!

Room Tip: Cabin 15 was right near the beach.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thejourneysofar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide_Shores_SA, Manager at Adelaide Shores Caravan Park, responded to this review, 4 March 2014
Hi thejourneysofar

Thank you very much for your feedback. It is great to hear our front desk staff were able to accommodate you at the caravan park. Thanks for your feedback regarding the AC, decor and ants, I will ensure these issues are passed on to our management and maintenance teams.

It's great to hear you enjoyed your visit to Cafe Neptune and were able to watch the sun setting over West Beach.

Thanks again for taking the time to review your stay and we look forward to welcoming you next time you stay with us.
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Adelaide
Level 5 Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 February 2014

Entrance looks very good. lawns mown and gardens looked after BUT the sites are not looked after all that well. if you are lucky you get a mown site but with weeds growing up around the trees and taps. the ammenities are needing to all but two be updated. We have been coming here for years and one toilet I recall has a stiky button and water runs all the time. I myself have reported this but has never been fixed. alwways has wet floors that are slippery when you walk on them and all they have is a sign sayine wet floor. This will not prevent someone from an injury if they fall.Also the card needed to get into the toilet/shower area well I never had to use it as the door was always partly open. When you try to shut it well it just wont shut.I reported this to the office also but was never fixed. Speed within the Park by guests and Park workers is never done. Dangerous for little children and adults too.it has the potential to be a good Park but needs some attention. Also the BBQ's you are lucky to get one that really works. Staff in office are a little more friendly but room for improvement there too. Laundries all need a good clean and also staff need to monitor vans when going onto a site as some are at times over onto another site next to them by quite a bit.

Room Tip: always ask for a site with a cement slab when booking in as sprinklers watering the sites are hardly...
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Rosanna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide_Shores_SA, Manager at Adelaide Shores Caravan Park, responded to this review, 4 March 2014
Hi Rosanna B,

Thank you for taking the time to review Adelaide Shores Caravan Park. We very much appreciate you bringing these issues to our attention, which will be followed up with the Customer Service Manager and Maintenance Manager. I'm sorry to hear you don't feel as though these issues were attended to during your stay, it is certainly not a reflection of the standard of service we pride ourselves on providing our guests.

Thank you once again for your feedback, it is highly valuable in helping us improve our level of service and facilities for our guests.
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Additional Information about Adelaide Shores Caravan Park

Property: Adelaide Shores Caravan Park
Address: Military Road, West Beach, Charles Sturt, South Australia 5024, Australia
Phone Number:
Region: Australia > South Australia > Greater Adelaide > Charles Sturt > West Beach
Amenities:
Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Speciality Lodging in West Beach
Price Range (Based on Average Rates): £
Hotel Class:3 star — Adelaide Shores Caravan Park 3*
Number of rooms: 107
Official Description (provided by the hotel):
Adelaide Shores Caravan Park offers great value accommodation for families or retirees in a vibrant, community atmosphere. Choose from a wide range of camping and caravan sites and cabin accommodation, set amongst great facilities including BBQs, heated swimming pools, Splash Zone, a Games Room, and kids play equipment. This beach front property is rated by AAA Tourism and is a regular winner of the South Australian Tourism Award for Tourist & Caravan Parks. ... more   less 
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