I reviewed this hotel in July 2013 after a bad experience “Cold Reception, Cold Hotel, Cold Shoulder when Complained”.
As requested by the general manager, Anthony, we spoke to discuss the items in this review. After a lengthy discussion Anthony, offered me a complimentary three course meal to try and prove, my experience was the exception rather than the norm.
I'm pleased to say, I returned last weekend, and experienced a completely different visit to the restaurant.
At first, I thought the service I was receiving, was to make a good impression but it became evident at the end of the evening, the staff, had not been given the heads up that I was a returning guest whom had, had a previous bad experience as they were unaware I was there as a guest of the hotel manager, Anthony.
The service was attentive but never pushy, enough time was given between courses and am pleased to say the restaurant was warm and inviting.
The best bit of the evening was the lamb, it was to die for, a whole leg of lamb to share which was well seasoned tender and so delicious.
This experience was 100% better than my last visit, and I will be back next spring, if lamb is on the menu.
Thank you Anthony, for the opportunity to return and enable us to savour what the Yarra Valley Lodge,can provide it's patrons.
- Free Wifi
- Free Parking