After hearing some positive things about the Black Horse, I turned up with a friend in the hope of a bite to eat! On arrival, I waited for nearly 15 minutes to get served for a glass of wine. I was then told they had sold out of the two types of wine I wanted which was very disappointing as a friend had recommended which wines to try. When I finally got some wine, I was then told the kitchen had closed (at 1pm!) due to being too busy despite being assured on the phone that there would definitely be space for us to eat! The member of staff was very apologetic and polite but was obviously keen to deal with me quickly as there were only two staff working and a backlog of customers waiting to be served!!! Needless to say, there were many disgrunted customers queuing up to complain about the wait!! After finally getting a drink, we had to wait 20 minutes for a table to become available which was then dirty and unwiped! Only a few minutes after sitting down, the room we were sitting in became filled with smoke as there was a problem with the fire so we left leaving disappointed, hungry and thirsty! I visit many pubs and restaurauts and this ranks up there as the worst! My advice would be to stay well clear!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.