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Reviewed 10 June 2014

This All Inclusive Resort really has everything and I cannot find anything negative to say about it. It is rated 5 STARS and fully deserves the rating.
Our Grandchildren (4 & 7 years) thoroughly enjoyed the amenities (Waterfall and Swim Bar etc) and spent some part of every day in the Pools.
The number of Sun Lounges and Parasols in the Resort far exceeds the demand, so the only 'problem' was choosing whether to lounge around the Pool area, or the Grassy 'quiet' area or the Beach area. This is the best Sun Lounge to Guests ratio that I have ever experienced anywhere.
The standard, choice and quality of Food on offer was exceptional.
The high quality Food was complemented by Courteous, Friendly and Efficient staff.
Any requests to the Reception Staff were dealt with in an unbelievably speedy and efficient manner every single time.
I took note of a couple of names of Staff members at Reception and in the Restaurants and Pool Bar (including Seashells down by the beach), intending to cite them afterwards for exceptional Service, but it would be an injustice to do so as every single Staff member of the Resort could not do enough to make sure our Holiday was enjoyable.
So in summary, the 5 STAR rating is more than well deserved and we could not have entrusted our Holiday to a better Resort to look after us perfectly....

Room tip: Executive Rooms are in an Annex and overlook the Small Pool area, and are better value.
Date of stay: May 2014
  • Trip type: Travelled with family
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2  Thank Bernard T
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
straphaelresort, Director of Sales at St Raphael Resort, responded to this reviewResponded 23 June 2015

Dear Reviewer,

Greetings from St. Raphael Resort in Limassol!

Thank you so much for sharing your positive experiences during your recent stay with your grandchildren. We are truly humbled by your kind words and are glad to have contributed to you having such a truly outstanding and memorable experience.

We are happy to read that you have enjoyed our dining outlets and the quality of our food. Our chefs and the food & beverage team are very proud of it and spare no expense at creating inviting and rich buffets for our guests with gusto, flair and passion.

Additionally you have well mentioned that we are indeed a family resort that focusses on entertaining all our guests regardless their age.

At St. Raphael Resort we offer two outdoor swimming pools, two kids pool, a kid’s water slide and an indoor pool along with a fully staffed kids club. Families can rest assured our animation team will keep their children engaged and active in a safe and fun environment.

We look forward to welcoming you back to our resort upon your next return to Cyprus,

Our best regards,

St. Raphael Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

Just got back from St Rapael resort and I couldn't recommend it highly enough. We stayed all inclusive and the food was always to a very high standard. We have a three year old and he loved it too. Everyone at the hotel is really friendly, they all want to help and assist you.

The different restaurants and swimming pools provide good options.

The beach is basically part of the hotel and is also great.

I do not usually write reviews but I am doing do because they made our stay very special.

Thanks to everyone at St Raph's!

VB

Date of stay: June 2014
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1  Thank Daddy12345678
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
straphaelresort, Director of Sales at St Raphael Resort, responded to this reviewResponded 23 June 2015

Dear Reviewer,

Thank you for your time in sharing your comments following your recent stay with us in June. We are truly delighted to have positively contributed to your family’s holiday and look forward to welcoming you all back again on your next return to Cyprus.

Our best regards,

St. Raphael Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

The St Raphael exceeded my expectations. I was there for business at a neighboring resort. The accommodations, staff and facilities at the St Raphael were all better than I expected. The setting was beautiful. As an American at a resort catering to predominantly Greek / Russian tourist families, it was great to be able to see and interact with different cultures. For next year's conference I may bring my family (3 young children & wife) with me so they can meet and interact with different cultures at this wonderful resort.

Date of stay: May 2014
  • Trip type: Travelled on business
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    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
3  Thank Stephen G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
straphaelresort, Director of Sales at St Raphael Resort, responded to this reviewResponded 24 June 2015

Dear Reviewer,

Allow us to thank you for choosing The St. Raphael Resort and for your positive review following your recent visit. It is truly a delight to read that we have in fact exceeded your expectations and that you intend to bring your family again next year.

The St. Raphael Resort maybe a family ultra-all-Inclusive resort however we do work with a lot of business guests, especially due to conferences happening in and around the property itself.

As you have well mentioned, we have an international team of front line employees that allows us to cater to guests and cultures from around the world.

Be it business or leisure we would be very happy to welcome you and your family upon your next return to Cyprus.

Our best regards,

St. Raphael Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

This is the 4th time we have stayed at this hotel. It is still as lovely as before.
They have been upgrading all parts of the hotel. The hotel is smaller than some of their rivals in the resort but having visited these, we are very happy to return to the St. Raphael.
We have found on each visit all the staff to be excellent. We would especially like to thank
restaurant manager Sacha
waiter Micklos
waitress 'Freddie'
they made our stay perfect.
We would certainly recommend this hotel.

Room tip: The marina view rooms are excellent, but they can be pricey
Date of stay: May 2014
  • Trip type: Travelled as a couple
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    • Service
2  Thank default032520207
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
straphaelresort, Director of Sales at St Raphael Resort, responded to this reviewResponded 24 June 2015

Dear Reviewer,

Thank you so much for sharing your positive experience during your recent stay with us and for your continued loyalty to the St. Raphael Resort. We are truly humbled to have contributed to you having such truly outstanding and memorable experiences over the recent years.

We especially appreciate your feedback, concerning our five star service from our front line employees; we are very proud of them and the fact that you have recognised their efforts as a Senior Contributor and well-seasoned traveller.

Your kind comments will definitely be shared with our team members who strive to continually improve and enhance our products and services.

It would be our pleasure to welcome you back to our award winning resort and we do hope that we will have the pleasure of being of service to you once again.

Our best regards,

St. Raphael Resort

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Reviewed 4 June 2014

We spent a week at the St Raphael Resort, with the rest of our family. There was 15 of us in total, including one family with 5 kids. The hotel was a little dated but clean and comfortable. We could not fault the staff who were very welcoming, attentive, efficient, child-friendly and dealt with our large party with ease. The kids all had a fabulous time, in and out of the pool. I would recommend this as a family holiday and would be happy to go back again

Room tip: Family with 5 kids had a corner suite with an adjoining room which slept all comfortably. All rooms appeared to have a good view of the sea
Date of stay: May 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Asterdisaster
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
straphaelresort, Director of Sales at St Raphael Resort, responded to this reviewResponded 24 June 2015

Dear Reviewer,

Greetings from the St. Raphael Resort and the Island of Cyprus!

Thank you so much for choosing our resort and sharing your positive experience during your recent stay with us. We are delighted to read in your comments that you and your family had a fabulous time and enjoyed the Resort’s facilities.

As you have well mentioned in your comments, the resort is a family friendly hotel that focuses on providing our guests (of all ages) with fun filled activities allowing them to relax and take home happy memories of their holidays in Cyprus.

We were delighted to read that you enjoyed our five star service, from our well-seasoned front-line employees, they are truly our greatest asset! Your kind comments will definitely be shared with our team members.

It would be our pleasure to welcome you back to our award winning resort and we do hope that we will have the pleasure of being of service to you once again.

Our best regards,

St. Raphael Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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