I stayed in this hotel with my partner and we had the worst experience yet! Firstly, the lady at the reservation table was really bad and UNWELCOMING! We were then given a room facing the forest and it was spooky! When we entered the room, the fan was not functioning and the next thing you know, electricity went off! The phone was not working so we had to take a long walk to the lobby to complain and they gave us another room and to our horror, THERE WAS NO FAN! What kind of a resort will actually give us a room with NO FAN! We were furious and went back to the lobby which was a longer walk this time as we got the further block. The lady at the lobby was just staring at us like we were just overreacting. I requested to speak to the manager and this chinese guy came and just totally ignored us, whispered something to the receptionist and walked off when i asked for an extended checkout, he simply said 'no cannot'. After arguing for some time, they gave us another room and told us we could check out maximum at 1pm. Wasted almost 3 hours on this problem. Oh yes, the hairdryer was not working in this room, We were just too tired to argue so we kept calm. There is this really bad smell at the corridor which really was so disgusting. Urgh. I WOULD NEVER EVER STAY IN THIS RESORT AGAIN! !!!!
- Official Description (provided by the hotel):
- Gold Coast Morib International Resort located in the lovely area of Morib Beach, enjoys a commanding position in the beaches, sightseeing, family fun hub. ... more less
- Reservation Options:
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- Also Known As:
- Gold Coast Resort Morib Hotel Banting