My boyfriend and I have been here the past two nights and have one more night to stay. The room is nice although I called up the day before check in to ask what our 'kitchen' would be exactly so I knew whether to bring an electric fry pan etc.. When I rang reception she said it was a kitchenette so it would have a microwave and a mini bar fridge. Well we got there and I had packed quite a bit as I was told we would not have a stove top, good sized fridge etc.. Obviously it was better but frustrating as I went to quite a bit of effort to organise myself before arriving. Our room is definitely nice, although we have not had anybody come and make up our room regardless of the 'please make up my room' sign we put on the door two days ago now. We also enquired about wifi as it is 2014 and Internet is so readily available in so many places- reception informed us of how to do it online but did not mention it had a cost- we went back down stairs to ask and it was not cheap! Considering there's no free wifi, no included breakfast, no house keeping we are still waiting for something special to wow us for the '4 star resort'. Our bathroom also has a broken shower head holder but we don't believe we should have to inform them, no one has called or visited us to ask how our stay has been or if there's anything we might like.. The shower also does not have a door therefore the water floods out the opening and it lets in cold air.. It is enjoyable but to be honest I was expecting it to be more of a resort especially with the service..
- Official Description (provided by the hotel):
- Shoal Bay Resort & Spa is the ultimate beachfront Resort perfect for romantic escapes, family holidays, pamper weekends, beach getaways, weddings, special events and meetings and business. Shoal Bay lays by the entrance to Port Stephens, overlooking the white sands and the magnificent volcanic Tomaree headlands. Boasting crystal clear waterways and extensive National Park with unspoiled bushland, Shoal Bay is certainly one of New South Wales most stunning destinations. Just 2.5 hr drive north of Sydney and 30mins from Newcastle, this award winning Resort offers a diverse range of accommodation styles and options to suit a variety of budgets and can accommodate up to 700 guests. Accommodation ranges from Standard Studios through to Waterview, Beachfront and Bayview rooms with a choice of 1, 2 and 3 bedroom apartments located across 7 accommodation buildings. The Resort features 4 restaurants including the award winning Catch at Shoal Bay, 5 bars, the iconic Country Club Hotel, Occie’s Kids Club (operating throughout NSW School Holidays periods), Shoal Bay Resort Store, Whitesands Conference Centre, an outdoor heated Resort pool with children’s wading area and complimentary secure undercover parking. Relax at the Aqua Spa wellbeing sanctuary for adults (min 16 yrs+) offering a true Thalassotherapy experience for guests through the 3 mineral spa pools and 25m heated lap pool. Take yourself on a journey to revive your mind, body and soul, indulge in a range of menu treatments that enhance the total well being and surrender to the experience of products that will relax, de-stress and energise you. ... more less
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- Also Known As:
- Shoal Bay Hotel Shoal Bay