First of all I entered the postcode given to me on the confirmation booking. After a 4hr drive I went to check in to be told I was at the wrong hotel and that Sat Nav always points people to the wrong hotel!!! Maybe this should be detailed in the directions as where I was meant to be was 15 minutes away. Not a great start.
Finally arrived and was greeted by a friendly lady on reception who was quick to spot that my room was on the ground floor so she moved me up to the top floor. The room was huge and very comfortable however the window didn't close properly so the room was freezing - even with the heating on and slightly noisy from the traffic.
I ate dinner in Willow Farm next door and although the food was good the service was appalling. Myself and one other table waited 15 minutes for anyone to even ask if a drink was wanted. The staff just seemed away with the fairies and my waitress asked me to repeat 3 times that I wanted the bill!!
Returned to the restaurant for breakfast and was greeted by a friendly man called Dan. He immediately showed me round the breakfast options and he could see I was on my own so found me a quiet table where I could work. He happily made me a costa coffee as well! Breakfast choice was good although the hot items were quite cold.
I had a good sleep here and it was quiet so I would return however I would eat dinner at a different location based on the service received.
For me as a single traveller I like to feel safe and Premier Inn continues to make me feel that way when I stay. Thank you
- Official Description (provided by the hotel):
- A quick drive to Rainham Marshes RSPB Nature Reserve or intu Lakeside for a spot of retail therapy ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Rainham Hotel Rainham
- Premier Inn London Rainham Hotel Essex