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“Great place, bit hectic at times”
Review of The Langton Arms

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The Langton Arms
Ranked #1 of 1 Hotels in Tarrant Monkton
Certificate of Excellence
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great place, bit hectic at times”
Reviewed 13 August 2014 via mobile

Absolutely stunning location, typical Dorset thatched country pub with good freehouse beers. Looks very welcoming on approach. There is a bar on the left and a restaurant to the right. It's rustic and well laid out. The food is good.
We have been three times and the one thing we noticed every visit so far was how stressey the staff are and the frequency with which they all bicker amongst themselves in front of customers. It ruins the relaxing ambience you expect when approaching such a great looking country pub.
Too many cooks!

  • Stayed August 2014
    • Location
    • Cleanliness
Helpful?
3 Thank TekkyKev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thelangtonarms, Guest Relations Manager at The Langton Arms, responded to this review, 19 August 2014
Thank you very much for sending in your review. I am so glad that you love our beautiful location, our beer and our food. I am sorry, however, to hear that the conduct of our staff did not meet your expectations in the same way.

We pride ourselves on delivering an extremely high level of customer service, which usually results in very positive comments, as can be seen from our reviews. Each member of staff works very hard to help maintain the performance of the team and it would appear that it was this determination that resulted in the situation you describe in your review.

Our staff do a great job, working together to keep things running smoothly but, like any team striving to maintain this level of service, there are occasional frustrations to overcome. This is a very positive process but one that should always take place behind the scenes, not in front of our guests. I am very sorry that, on this occasion, that was not the case. We have spoken with all our staff to ensure that this situation is not repeated in the future.

Once again, please accept my apologies and I hope we will see you again soon.
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292 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Bournemouth, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 August 2014

On 21st June 2014 we got married at the Langton Arms. The whole staff were amazing! They ensured every part of the day was perfect. Barbara, Jackie and the whole team made it truly special and I want to thank them for all their hard work in planning, organising and coordinating the day. All the guests felt welcome and commented on the beautiful venue in the heart of the countryside. The food was outstanding and catered for everybodys needs. The sun stayed out all day long and we could not have chosen a better place to get married. Thanks Langton Arms.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thelangtonarms, Guest Relations Manager at The Langton Arms, responded to this review, 19 August 2014
We are so glad that you had such a perfect day and delighted that you chose to get married here at The Langton Arms. It is also great to hear that your guests felt welcomed and that they had a great day too. I will pass your comments on to the team who will be so pleased that you took the time to send in such a wonderful review.

It is so lovely to hear that you “couldn’t have chosen a better place to get married” – that really is such a compliment, thank you.

From all of us at The Langton Arms, we wish you the very best for your future together. Do drop in and see us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bridgnorth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2014

Whilst working away on business, and unsure of how far I would get that day, I started searching for accomodation around 5pm. I was still looking an hour later, after several "fully booked" and frustrated inquiries. I then happened to see the sign leading off the main road and decided to give it a try.
I could not believe my luck when I arrived and not only did they have a room available, it was the best of the hotels I had tried. Accomodation was perfect, quiet and relaxed after a long day, and no more driving required to find somewhere decent to eat. It is now on my list of approved places to stay (and I work away at least two nights a week and stay in a lot of hotels) and I look forward to being in the area again soon to stay there.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank DavidM1234562014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thelangtonarms, Guest Relations Manager at The Langton Arms, responded to this review, 6 August 2014
Thank you so much for taking the time to send in such a lovely review.

It is great to hear that we provided everything you were looking for and we are delighted that you will be joining us again in the near future. It’s lovely when you discover somewhere new that becomes a real favourite – a place you want to return to, again and again. I’m so glad to hear that, in this case, that place is the Langton Arms!
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Jersey, United Kingdom
Level 4 Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 July 2014

Just returned from a thoroughly relaxing break at the Langton Arms. 1st class hotel set in a beautiful picturesque village. Very comfortable room and excellent service from all staff. The food on offer at all meals was absolutely superb, and we will return.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank KevinJF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thelangtonarms, Guest Relations Manager at The Langton Arms, responded to this review, 30 July 2014
Dear Kevin JF

Thank you for taking the time to write a review and for your positive feedback . Glad to hear you enjoyed your recent stay with us. We hope to see you again soon.

Regards
The Langton Arms
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Hanoi, Vietnam
Level 4 Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 21 July 2014 via mobile

You must stay here! We stayed for one night. Let me start by saying I would happily stay here again for a number of nights. Nothing apart from this place in the village, but it has that "midsummer's murder look" that makes it worth a view. Great for a stopover or use as a base to explore the countryside. Rooms were great, clean and a large size. Food was top notch. Staff were very friendly. Warm and welcoming. Will be using this place again very soon.

Stayed July 2014, travelled as a couple
Helpful?
Thank DannyRix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thelangtonarms, Guest Relations Manager at The Langton Arms, responded to this review, 30 July 2014
Dear DannyRix

Thank you for taking the time to write a review. Glad to hear you enjoyed your recent stay with us. We hope to see you again soon.

Regards
The Langton Arms
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Wimborne
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 July 2014 via mobile

We got married there in May 2014 and Barbara Jackie and the team made our day so special. From our first contact to book the venue, to the end their attention to detail, support advice and professionism made the difference. The venue is an ideal setting for a wedding. All our guests were made welcome and thoroughly enjoyed the food and the day. Barbara helps to calm our nerves and attended to the bride as a member if the family would. I cannot recommend the Langton Arms highy enough.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jolyon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thelangtonarms, Owner at The Langton Arms, responded to this review, 18 July 2014
Dear Jolyon

Thank you for taking the time to write a review. It was a pleasure to be asked to be part of your special day. We wish both you and Beverly many happy years of marriage and hope to see you at The Langton Arms again soon.

Barbara and all the team
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London
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 July 2014

We stayed here as a stop over en route to Cornwall from Kent, wonderful place, dog friendly even when you take in a big black bear (Newfoundland dog!), the rooms are around a court yard which was simply idyllic and very peaceful. As the sun was shining we even had breakfast in the courtyard. Great friendly people.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Carolaskinner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thelangtonarms, Guest Relations Manager at The Langton Arms, responded to this review, 18 July 2014
Dear Carol

Thank you for taking the time to write a review. Glad to hear you enjoyed your recent stay with us. We hope to see you at The Langton Arms again soon.

Regards
Sue
The Langton Arms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Langton Arms

Property: The Langton Arms
Address: High Street, Tarrant Monkton DT11 8RX, England
Region: United Kingdom > England > Dorset > Tarrant Monkton
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Tarrant Monkton
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Langton Arms 4*
Number of rooms: 6
Official Description (provided by the hotel):
We are a 17th Century thatched freehouse pub in the middle of a beautiful chocolate box Dorset village. Serving excellent homemade local food, real ales and good wines. We have two bars, a restaurant, function room, large safe children's play area and extensive gardens and courtyards. We also have six ensuite B&B guest rooms housed in a separate building at the rear of the pub. We hold a civil licence for weddings both inside and in our gardens and have been managed and owned by Barbara Cossins for the past 25 years. Recently voted Best Pub in Dorset 2016 y the National Pub & Bar Awards. ... more   less 
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Also Known As:
The Langton Arms Hotel Tarrant Monkton
The Langton Arms Tarrant Monkton, Dorset

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