#1 - We booked our cabin six months ahead of time - a specific cabin based on the recommendation of the manager on the phone. It had everything we wanted, was the closest one to the ocean and we were very excited about out first Caribbean vacation. We looked up picture others had posted of the cabin and sent them to each other on high stress days. The number of the cabin became our lucky number and secret code. Imagine our disappointment when we showed up after a very loooong day of travel to fine that the cabin had been given to someone else the day before to solve a booking problem they had. They gave us another cabin - very nice but just not quite the same. After all the anticipation, it was a really big deal to us that we got the cabin we had booked and been promised. We were given a terse apology and nothing else. We tried to make the best of it but never really got over it.
#2 - Also - where the beach? I thought there'd be beach chairs on pristine white sand with ready drinks being offered. You had to drag a chair from the pool and place it on a very narrow piece of sand. We were told to walk about 300 yards down to another beach that was beautiful. Oh and don't forget to take everything you need because there's nothing there.
#3 - The staff at the bar was about as friendly as a cop giving you a ticket and slow on top of that. I expected the prices to be high, but with that I also expected service staff to act like they were glad to have us. I was told it was the Bahamian way. Everywhere else we went, in town, at the resort nest door, or across the bay - people were fabulous.
We will never go back to Exuma. I hear Nassau is pretty nice! :-)
- Official Description (provided by the hotel):
- If you are planning a trip to the Exumas, look no further than Hideaways at Palm Bay. Our beachfront resort offers you a variety of accommodations, ranging from studio, one & two bedroom cottages to one, two and three bedroom villas. We have it all for you here at Hideaways. Our casual, friendly, and peaceful resort offers you the opportunity to play in the sand on our private beach, or lounge by the pool with a drink in your hand from Splash!, the on site bar and grill. Hideaways was made for you, and our amenities and facilities were designed with you in mind. Offering in suite massage for pampering, complimentary water toys for entertainment, and gorgeous views for enjoying the sunset on our private patio, you will find Hideaways is filled ample opportunity for couples, families, and friends, all to have a great time away from home. ... more less
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- Also Known As:
- Hideaways At Palm Bay Hotel Great Exuma