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“Warm friendly welcome in comfortable surroundings” 4 of 5 bubbles
Review of The Moorings Hotel

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The Moorings Hotel
Ranked #1 of 1 Hotels in Banavie
Certificate of Excellence
Kinlochleven, Scotland, United Kingdom
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Warm friendly welcome in comfortable surroundings”
4 of 5 bubbles Reviewed 21 December 2013

Stayed here for one night as attending one of their Christmas Party nights with work. From the moment I checked in I couldn't fault the lovely welcome and helpful service given by the reception team, the receptionist personally showing me to my room. My room was warm and spacious lovely and clean and the bed was very comfortable so I slept very well. Breakfast in the morning had a good selection of cereals and fresh fruits with meats, cheeses and pastries also available as was a good cooked selection. The fitness room is also great good quality machines in a fresh airy room. Overall I have no problems recommending this as a place to stay.

  • Stayed December 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Claire M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-Moorings, Public Relations Manager at The Moorings Hotel, responded to this review, 24 January 2014
Thank you for your positive review. We hope you enjoyed you Party Night and it is great that from check-in onwards you found your stay with us to be satisfactory. It is always heartening to be recommended to others, so thank you for this.
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630 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (157)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Melbourne, Australia
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 12 December 2013

We were staying in Lochaber so cannot comment on the accommodation but the hotel was recommended to us to eat at so we gave it a go, and then ate there 3 more times! The food was really good as was the friendly service. The eating area is pleasant and you are not crammed in. As others have said, it isn't the cheapest place to eat at but the food is really nice. Would recommend this place to everyone.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Judith D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-Moorings, Public Relations Manager at The Moorings Hotel, responded to this review, 24 January 2014
Thank you for taking the time to review our Upper Deck Lounge Bar and your dining experience. We are thrilled that you enjoyed your meal with us on more than one occasion. You make mention of our pricing, however we do like to think that our pricing is reflected in the quality produce that we use to create our dishes as you said. Thanks again for taking the time to write us such a positive review.
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Aberdeen, United Kingdom
1 review
5 of 5 bubbles Reviewed 5 December 2013

Just spent three nights at this hotel. Arrived and was greeted by friendly, helpful reception staff who explained everything about the hotel, was shown to our room which was warm, cosy and very very clean. We opted to eat in the bar area and could not fault one thing, staff friendly, food very good and hot, surroundings very comfortable. We would definately recommend this hotel and will be visiting it ourseves in the future.

  • Stayed November 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stuart d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-Moorings, Public Relations Manager at The Moorings Hotel, responded to this review, 24 January 2014
Thank you for taking the time to review us. Your positive feedback is very encouraging and we really do appreciate reading this. We hope to see you returning for a stay with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 25 November 2013

Stayed one night whilst on a short break visiting the West Coast with friends.
Excellent friendly service from arrival to checkout.
Rooms spacious and comfortable.
Only criticism (hopefully constructive) is around the food, although very tasty the presentation was rather dated and could have looked much more appetising which spoilt the dinning experience also plates were cold. Sorry to appear picky and I have to admit to watching numerous cookery programmes, dinning out is always a treat so just a few improvements would make such a difference?

Thank you for a lovely stay.

  • Stayed November 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Patsy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-Moorings, Public Relations Manager at The Moorings Hotel, responded to this review, 24 January 2014
Thank you for taking the time to review us. It is great to know that you found our service to be excellent throughout your stay. With regards to your dining experience, it is great to know that you found your meal to be tasty. We are always reviewing our dishes and working on ways to improve them. Should you return to stay with us again or just pop in for a meal we hope you will find this to be resolved. We hope we can welcome you back in the future for a great stay and a tasty and well presented meal.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
121 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 4 November 2013

Absolutely enjoyed our 1 night stay here, started with lunch in the bar (before we checked in)with the best service from Yvonne. Service at check in was also great, shown to our room which was a bit of a hike but had a view over the canal and was a great size. Room was fairly modern and all facilities were available and appreciated. Also decided to have dinner in the bar, great meals at good prices before journeying downstairs for a couple of hours entertainment from the comedy musicians in the wine bar. Cannot fault this stay, will certainly book again if we are ever back in the area, one of the highlights of our road trip, well done Moorings Team.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TravellingScorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-Moorings, Public Relations Manager at The Moorings Hotel, responded to this review, 24 January 2014
Thank you for writing us such a brilliant review, it is great to hear that you could not fault your stay. We hope to welcome you back sometime in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 22 October 2013

Stayed here for three nights. Friendly & helpful check-in staff. Room clean and large with all facilities. Food very good tried both the bar meals and restaurant meals and not disappointed. Scottish full breakfast excellent and set you up for the day. If you get chance try to get one of the rooms overlooking the Caledonian Canal with a backdrop of Ben Nevis in the distance but the only down side as previously reviewed is the long walk from reception.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank camvad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-Moorings, General Manager at The Moorings Hotel, responded to this review, 23 October 2013
Thank you for your review - feedback is always appreciated especially when genuine. We are delighted you enjoyed your stay, as you commented some of the higher superior rooms are a bit of a trek but worth it for the views. We hope you will be back to visit with us again when next in the area.
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London, United Kingdom
Level Contributor
200 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
2 of 5 bubbles Reviewed 22 October 2013

The hotel is in a fabulous scenic location, but that's about as far as it goes. The decor is TIRED, old, barely maintained and the rooms have the feeling of a 1970's Travelodge.

Decent amount of parking, but it ends there.

Tired, outdated bathrooms, worn mattresses, tired furnishings.

Then there is their "premiere" restaurant Neptunes. Avoid, eat in the bar, it looks like someone's den in 1972 and is as welcoming as a NHS waiting room.

I am so disappointed to write this as given the year we're in, it wouldn't break their back to put in new carpets, repaint, new furnishings and really have an amazing place.

We won't be back.

Room Tip: Stay somewhere else unless you're expecting 1970's flashbacks...
See more room tips
  • Stayed October 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank S6blr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-Moorings, General Manager at The Moorings Hotel, responded to this review, 23 October 2013
Thank you for your review. We appreciate not everyone has the same taste in décor and furnishings and we would point out that our restaurant is undergoing refurbishment this winter. We would also point out that both Visitscotland and the AA have upgraded us to 4 star within the last 18 months. As you will see from other recent reviews the majority of our guests have been delighted with their visit, we are sincerely sorry you did not like our premises.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Moorings Hotel

Property: The Moorings Hotel
Address: Fort William, Banavie, Fort William PH33 7LY, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William > Banavie
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Banavie
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Moorings Hotel 4*
Number of rooms: 27
Official Description (provided by the hotel):
The Moorings lies alongside the Caledonian Canal at the famous Neptune's Staircase. One of Fort William's finest establishments, The Moorings offers excellent cuisine and service. With splendid panoramic views of Ben Nevis and Aonach Mor, Moorings Hotel offers comfort and modern facilities. Here, you will receive a warm Highland welcome from friendly staff. The Moorings offers award-winning cuisine in Neptune's Restaurant, using fine Scottish produce, including west coast seafood and Highland game. Bar meals are available in the less formal Upper Deck Lounge Bar, where a range of malt whiskies may be sampled. In the summer, the Mariners Cellar Bar features a nautical theme. The refurbished bedrooms have every modern luxury. The Moorings is an excellent base for touring the romantic West Highlands. We offer all of our guests a complimentary round of golf at Fort William Golf Course and free use of our Fitness Suite. ... more   less 
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Also Known As:
Moorings Hotel Fort William
The Moorings Hotel Banavie, Scotland

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