I am not usually a complainer, but this was the worst hotel room we have ever seen. After 11 hours on the road, the lobby was decently clean, so we checked in. The room was filthy, windows filthy, ceiling water stained and mildewed. Tub grout was cracked and moldy; we refused to shower, or even take our socks off. Dust/cobwebs hung from lamps. Furniture was paint splattered. Coffee maker had not been emptied, but even after I emptied and cleaned it, it did not work. Multiple cigarette burns on bedspread. Trash on outer walkway and several exterior lights not working. Trash cans around the property overflowing. Stairway window broken, jagged edges and glass littered around. Lobby women's restroom was filthy, sink gouged and stained, hot water tap did not produce any water, light fixtures were stored in the stall, soap dispenser was empty. I was overcharged, not given my discount, my member # was not recorded and I was charged for a phone not used. On checkout, the clerk asked how the room was and when I said it was the worst pit I'd ever seen, his response was, "Well, how was breakfast?"
- Official Description (provided by the hotel):
- The Sunset Lodge offers smoking and non-smoking rooms with both single king beds and two double beds. Every room is equipped with a flat screen television and free wireless internet is available throughout the hotel. Make sure you enjoy our indoor pool and grab a bite to eat at Nesby's! The Sunset Lodge is conveniently located near the intersection of I-270 and I-44 in South St. Louis County. Our great location is nearby the shops and restaurants in Kirkwood and Webster and less than 15 miles from Downtown St. Louis. Enjoy the following during your next stay at the Sunset Lodge: ◦Friendly staff ◦Clean rooms ◦Flat screen TV in all guest rooms ◦Free Wi-Fi ◦Nesby's Bar & Grill ◦Indoor Pool ◦Great rates!!! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, TripOnline SA, Traveltool, S.L.U. and HotelQuickly so you can book your Econo Lodge Southwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Quality Inn Saint Louis
- Saint Louis Comfort Inn
- Comfort Inn Saint Louis